OptiRest Mattress

The store owner was very knowledgeable and helped us try out all of the possible firmness options in the foam beds. He went through all of the pros and cons of the beds as well as the accessories that would be used. Pillows, sheets, and mattress pads were all discussed in relation to the temperature when used with the breathable foam. We ended up getting new mattress pads from a source he recommended. The delivery was easy and the 2 workers were both polite and set the frame up very carefully.

We needed a new mattress for the guest room, a decent one, but not one that has to stand up to a lot of use. We got a very comfortable mid-range mattress, with no up-sale pressure.

Geoff is incredibly knowledgeable about eco-friendly, non-toxic, long lasting, super comfortable latex mattresses, toppers and pillows.  He did a great job of explaining everything to us and having us try all the options to make sure we would be happy with our purchases.  He did not rush us or pressure us to buy anything or to upgrade or any of the other tactics of the big box mattress stores.  He also assured us that if we weren't completely happy with a mattress purchased from him, he would make it right.  Geoff's prices were great and could beat the prices of similar products we found on-line, plus he will stand behind what he sells.  The entire shopping experience start to finish was easy and pleasant.

unknown

They are very knowledgeable about the products they sell and took the time for all my questions.  Will definitely go back.  Better than the big box mattress store down the road.

Service was very good, they did exactly what they said they would.  They helped me put them up and they got rid of the old ones.  Two guys came out and it took about an hour to do the job.  I would highly recommend them.  They are excellent.

It was so nice to deal with someone both knowledgable and low-key. I put this purchase off too long dreading high-pressure sales. Geoff is the opposite - listens, gives good advice and delivers on time. And great price (included delivery and a nice free upgrade!). I've already recommended OptiRest to anyone I know looking for a mattress.

They came highly recommended. They were very good. They were very professional and very educational. They know their product and they educate you on the product. There's no high pressure.

Following an unbelievably negative experience with a competing mattress company in San Antonio (I should write up a review on THAT experience), I popped into the Optirest store on a whim one afternoon after work.  I was on my way to Costco and found myself on DeZavala by mistake, noticed the store's delivery truck parked in the store parking lot, and thought I'd go in and give them an opportunity to secure my business.
             Geoff, the owner, was very customer service oriented.  He listened to my tale of woe and reassured me that his store could make timely delivery of a new mattress set to me.  He took me into his warehouse and showed me the mattresses he had in stock, then talked to me about the construction of the sets he sells.  I selected a queen set manufactured by King Koil, he wrote up the order and scheduled delivery for Saturday afternoon, only two days after I visited his store.
              Saturday afternoon I received a call from Geoff's delivery team - they were right on time as projected.  They were in and out of my bedroom in probably 15 minutes or less.  Very clean and polite - complete opposite of my previous experience. 
                I LOVE my new mattress.  Geoff's guidance on selecting the proper firmness was right on target.  I feel that my set was a very good value and I wholeheartedly recommend this store.

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I had a situation that required I buy a mattress quickly.  I spoke with the owner, Geoff Smith, and he was extremely knowledgeable about all aspects of a mattress.  He answered all my questions and added some valuable information regarding materials.  He was patient and did not hurry me in any way.  He encouraged me to test each of several mattresses and to do it a few times until I was certain of the mattress I wanted. He showed me a top of the line one which, while fantastic, was above the amount I wanted to pay. He did not ?high pressure? me in any way and told me to take my time before deciding and even informed me that he would write the exact information on any mattress for me to take to competitors so I could made exact comparisons.  I did not bother, as I felt I had everything I needed to know and have been to other mattress stores in the past that was not close to this friendly and competent.  The one I purchased, a queen mattress, suited my needs and is very comfortable.  When I informed Geoff of the need to get it home quickly, he made arrangements to have it delivered and set up the same day at no additional charge. Based on this experience, I will purchase my mattresses from Geoff in the future and have no doubts about recommending him to others.

Geoff is great! He informed us of the many different types of mattresses and their costs - showing us which ones are best for what we needed. No high-pressured sales pitch here....just fair and honest. This is the place I will return to when I need to replace my next mattress!

unknown

We had a very good experience with this company. 

It's not really easy shopping for mattresses, but Jeff made it easy.  He spent the time we needed and he went out of his way to take care of us. 

I won't ever shop at one of those big box stores or at the big Mattress chain store.  There's no one there you can really trust. 

I definitely recommend Jeff and San Antonio Mattress Warehouse.  We will definitely go back, as now it feels like i know someone in that business, which i think is valuable.