New Day Floors LLC

From consultation to installation the process and service delivered were pretty smooth. Now home feels like new 🤠 Totally recommend New Day Floors for quality and great deals. The smile I get when I walk into my living room was not on the estimate so I'll take it as a freebie 🤑. Thank you!

Outstanding, efficient, beautiful work. They were reliable and on time. I wouldn't use anyone else.

My floors look fantastic. They did an excellent job. Would definitely use the company again

This was an amazing experience. Alejandro and his crews came in like an army and knock out this large residential project in less than a week as promised. What a great crew. They cleaned up every day, got here early, and left late. My wife could not be happier! You can't go wrong with these guys!!!

.

The provider, low balled the bid to win the contract and then proceeded to due minimal, substandard work. We asked to make a change in a very small hall ways and he took advantage by charging a large amount. We only asked to turn the tiles on diagonal to form a diamond pattern. He charged an outrageous price - a form of extortion. He never supplied a written contract. He said he would supply a contract and never did. The work was very sloppy. When asked why the grout lines were not straight, one of his workers answered that the tile was not top class, precision cut at the factory. The tiles are uneven on the floor in addition to the crooked grout lines. Our TV stand sits uneven on the tiles. The work was not uniform as he would use different employees each visit to our home. He installed shoe molding that barely covered the sloppy tile cuts. The shoe molding was not precision joined. The nail gun cracked much of the wood and he just left it that way. He did not install shoe molding part way in our kitchen closet. The provider left grout haze on many of the tiles. His team showed up at the job site whenever he felt like it, even after we had agreed upon times. The work took several weeks as he had his team working on other job sites. The team showed up whenever he wanted them to at our inconvenience. He agreed to remove and reinstall the toilet and after removing the toilet backed out on his agreement to reinstall the toilet, and we had to hire a plumber to do the work. We ordered more tile than needed for flooring an additional bathroom in the future, but all the tile disappeared. It may have been the inefficient method of cutting the tile. If they needed a corner piece, they would pick up an entire new tile and just cut a corner off and trash the rest of the tile. The provider did not clean up during after the job was complete. Thin set was splattered all over the side of our brick house where they we using the faucet for mixing the thin set. He was paid 50% at start of the job, via credit card. Then, halfway through the job he demanded cash for payment. In short, a nightmare contractor. The provider was recommended by ProSource Wholesale Flooring of San Antonio. If you need pictures for proof, I will be glad to send them to you.