Mold Inspection Sciences of San Antonio

It went great. He found two water leaks in the ceilings that our house inspector didn't find. We decided not to buy the house in the end. I didn't want to chance mold exposure around my children. He saved me thousands of dollars.

We needed additional testing our home after a poor quality Water Mitigation company came to cleanup a water leak. This is the second time Mold Inspection Sciences has been to our home to perform testing. I called on a Wednesday and they were able to schedule the appointment for Friday the same week. The receptionist has been super helpful and very pleasant. Ben called back to discuss the parameters of the inspection needed and scheduled me for Friday. This time Jeff, from the company showed up. We discussed some of the issues and areas of concern and he began his inspection. He thoroughly and carefully inspected every part of the house, not once did I feel the need to say "what about here"? Very very thorough. We sat down to discuss the findings and recommend 16 samples, these were exactly what my thoughts were too as I walked around with him. Although, 16 might seem like excessive to some but I had complete confidence with these suggestions because I already had idea of the amount that I wanted before he arrived. We discussed the mold protocol and he clearly explained the entire process. I agreed upon all of the samples and he began his work. He took all measurements for the protocol and we were finished. Jeff was punctual, wearing a clearly defined work short indicating their company logo, clean and just what i expected after the first guy, John, was here. Step 3 of return to normal will include them coming to do a final inspection and we wouldn't have another company come in. I didn't go into enough details the first time this company came over in June, but this company is amazing. Very professional, friendly, thorough and excellent results. The Inspection reports that you will receive will be out of this world amazing, down to every specific detail. They are absolutely worth hiring and worth spending the money for the quality of work that they provide. I have told the company that if a potential client wants to talk to an actual person I would be happy to describe how completely satisfied we are with their service.

Amazing! John Explained the process to us completely and made us feel more prepared to deal with the renegade contractors that were dragging their feet. We will absolutely hire them again!

John took samples of the air as well as the bathroom floor to submit for testing. He also explained the process thoroughly and clearly. He answered any and all questions posed to him courteously and was very respectful and professional.

John did a terrific job helping us work through what we suspected and what turned out to be a significant issue. He was prompt, professional, courteous and helpful through the process. There was never any "sales pitch" to order samples (we chose to because our problem was pretty significant). I would highly recommend this company.

The representative from Mold Inspection Sciences showed up on time (10 minutes early), was very professional and thorough, and as I suspected there were numerous indications of likely mold. Several samples were taken and sent off to an independent lab which confirmed the mold. The results were provided in a comprehensive 50 page report detailing all of the issues with photos and detailed lab results of the samples that were taken. If you want an objective inspection of your property professionally done, Mold Inspection Sciences is your choice.

Very well, John was prompt, courteous, & professional. He explained all of the services thoroughly and clearly.

Very well. Professional service by inspector, informative from start to finish. answered questions. Kept me informed when unexpectedly delayed. Worked efficiently.

MIS was so easy to work with. The inspector, John, came out and was super courteous, efficient and thorough! He listened to all of my concerns and gave me his professional yet most honest opinion. The cost for the tests is what drove the price sky high but those costs are determined by the laboratory they send it to and are not set by MIS. So far we have spent $1500 for two rooms and we will have to spend almost $500 more before it is said and done. I STRONGLY SUGGEST GETTING THE MOLD RIDER ADDED TO YOUR HOME INSURANCE!!! Since we included mold coverage, the costs are supposed to be reimbursed. Beware - this issue of mold was caused by our air conditioning condenser up in the attic.

The employee, John, provided detailed, informative, and comprehensive service. He explained everything in detail and the process. He was very thorough and helpful as this process was all new to me.