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Mission Overhead Garage Door Service

4.3(
6
)
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Doors (Interior) - Install or Replace,

About us

24 Hours Service/7 Days A Week, Repair Specialist, Sales, Service & Installation; Residential Only; No Extra Charge for Nights or Weekends;Low Service Call Rates Builder; Realtor:Military; Senior;Student:Professionals Discounts

Business highlights

Emergency services offered
21 years of experience

Services we offer

Broken Spring, Garage Door Openers w/Remote;Level Garage Doors;New Installation of Garage Doors, Panels, We replace Cables

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.36 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%
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Showing 1-6 of 6 reviews
Felicia V.
Jul 2024
5.0
Yes, I recommend this pro
$650
The service technician was on time, professional and very pleasant to speak with. He totally understood that I was under a time constraint and needed to have my garage door repaired. He explained what the problem was while trouble shooting for any other issues. He was in and out quickly so I could get on with my day. I appreciate that he did not try to upsell me on things I did not need. He was a lifesaver.
Lisa Z.
Oct 2016
1.0
First, they were a no-show after I took vacation time to be there. After rescheduling and taking off a 2nd day of vacation to be there, he showed up and he refused to install the brand of garage door opener I purchased. He never told me there were limits to the brands he would install. Also, the only brand he installs is Chamberlain which is cheap and lightweight. So it appears that is out of laziness. The one I purchased is heavy duty and sturdy. Also, he was extremely rude and disrespectful to women. Very unprofessional and made comments such as "I knew this house would be problems because when I talked to your husband he wouldn't make decisions without you. He must be afraid of you." The list goes on for all the rude and obnoxious things he said. He also took pictures of my personal belongings in my garage without my permission as well. I do not trust him, and would never hire him again based on his unreliability and unprofessionalism.
Response from Mission Overhead Garage Door Service

"Dear Consumers: The garage door opener was not part of the work order our contractor, Jonathan with Blackmon Mooring hired us to do; Our work order from Blackmon Mooring was to only install the garage door that was damaged by hail approved by their insurance policy nothing more. We like to offer the Liftmaster Garage Door Opener because it has been in the market for more than thirty years and our concern is for the garage door to work properly for many years to come not break down and not worry about a new opener that was just released and do away from wondering if parts will be on hand immediately just in case it broke down with in wear in tear within time. We been installing garage doors and openers for years and we see products wear and tear all the time and the best garage door opener in the market I recommend is the Liftmaster. Sorry for the inconvenience but we could not make any further decision if being hired by a contractor with an agreement made with the residence and the insurance carrier and the contractor."

Deborah W.
May 2016
5.0
Yes, I recommend this pro
unknown
C W.
Jan 2016
1.0
$570
They went and installed the door and everything was perfect at the beginning, however a 2 months went by and the door started shifting to one side. I called them and they said they will call me back and they never did, I called them again and they said they will return my phone call in 30 minutes and they never did, now they don't answer my phone calls. According to them this door has a 3 year warranty, yeah right.
Response from Mission Overhead Garage Door Service

"Dear Consumer: The house is about four years old built by Kaufman and Broad in the Amber subdivision located by Hwy 90 and was not covered under warranty through Hollywood Crawford the contractor hired by K&B; the customer gave me damage details that the garage door spring busted without their knowledge and then used their existing garage door opener that caused their door to bend the top panels and were in shock so then the customer decided to shop around and found me on [Redacted] and they ask me if I am legit and I said "yes" I am listed on Angie's List and [Redacted] etc. and they told me they were on a budget; so I decided to help with getting a new garage door that is worth more than what they paid $570 calculated priced at $ 850 for a "Carriage Custom Door" with other companies or maybe more I gave them a fair deal and the door installed with new hardware, rollers etc. looks great and working properly as of today 2017 you can see the installed garage door using their address under the sky view website google maps."

Betsy H.
May 2014
5.0
Yes, I recommend this pro
$150
Called company at 9:50 a.m. Friday and the work was completed on the same morning at 10:30 a.m. Courteous and professional workman.
Doug S.
Jul 2013
5.0
Yes, I recommend this pro
$70
It went great. Service person was on time. Pleasant and professional. Talked through the process of troubleshooting the problem, starting out by eliminating the most expensive replacement parts (the sensors). He operated the door and observed the problem and proceeded to evaluate and formulate the solution. He took about 20 minutes and saw what need to be done. It was a good experience to feel confident that this company was in integrity about the price. I did not know what I needed since I had read the manual on adjusting the door and tried serval times unsuccessfully.
The $60.00 charge came as a total surprise. I paid an additional $10.00 for a can of lubricant specifically for Garage Doors. The service person also proceeded to show me the areas on my other (single door) door that I should lubricate and suggested the intervals for lubricating both on an ongoing basis to maintain the doors properly. I am very satisfied and highly recommend this company.
Doug Small
San Antonio, TX
Samuel M.
Oct 2012
5.0
Yes, I recommend this pro
$500
We hired this company to replace our garage door. He and his worker showed up early, and they were done in less than an hour. Our door looks great and the opener has never worked better. We are very happy that we chose this company to replace our garage door and if we ever need anymore garage door work done, we will certainly choose this company again in the future. They were very professional and they returned our call for an estimate very quickly as well.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Mission Overhead Garage Door Service is currently rated 4.3 overall out of 5.
Yes, Mission Overhead Garage Door Service offers free project estimates.
No, Mission Overhead Garage Door Service does not offer eco-friendly accreditations.
No, Mission Overhead Garage Door Service does not offer a senior discount.
Yes, Mission Overhead Garage Door Service offers emergency services.
No, Mission Overhead Garage Door Service does not offer warranties.

Contact Information

Mission Overhead Garage Service 210-421-6827, San Antonio, TX 78233

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