Lone Star Roofing & Construction Inc
About us
Additional DBA - Lone-Star Roofing & Construction Inc, Lone Star Roofing & Construction. Additional contact name - Carl Shawn De Cento. Additional email - [email protected]. Additional hours - On Call 24/7. Additional DBA - Lone Star Roofing & Construction Inc.
Business highlights
Services we offer
Installation and repair of roofing, carpentry, drywall, gutters, painting, siding, windows & skylights.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 15% | ||
| 2% | ||
| 0% | ||
| 0% |
Their estimator met at my home when the contract insurance adjuster set by the WillFixIt insurance company and kept that individual from low estimating. The adjuster wanted to cover a wall with one coat of paint, the Lone Star guy forced the second coat saying that coverage was not assured with one coat.
When we were not satisfied with the quality of the proposed carpet from the contract adjustor, the Lone Star estimator got a lab report that supported a better quality.
The work was done in a good manner with results that were substantially better than what I have seen from others.
Since all the furniture needed to be removed to replace the carpet, we had the contractor paint the master bedroom at our cost and we upgraded the carpeting slightly. The new carpet was a bit taller than the old and when I called and asked Lone Star who I could get to fix the doors that dragged on it, they said they should have done that and sent a workman out to correct the problem. My wife is happy and thinks that was done perfectly, which seems to describe all of the work.
We will probably start some significant renovations in the next year or so and Lone Star Roofing and Construction is on our short list of possible contractors.
Special kuddos to the contractor David Garcia as he was always positive and very calm, especially when I would get anxious about the timing of projects; needless to say I learned a lot - it does not go as fast as it does on HGTV! But in the scheme of things, it was completed within a week of when they said. Total time was 2 months - fantastic!
Thank you Angie's list!
We have had rats and squirrels again this year but have not yet called anyone for an inspection to see where they are getting in.
Lone Star roofing and Construction is the only contractor I would trust with my roofing and repair needs. They have always been honest, professional and above reproach in workmanship. I glanced at the first write up and thought to myself, how could anyone be so bigoted about people that are just trying to feed their families like all of us. I'm sorry but I feel that some of the illegles as you call them are more willing to work and work harder than some of our ownand quot;Born is the USAand quot; I probably know their whole crew as much as I've had them here to fix hail or wind damaged stuff and they have always been total gentlemen, polite,courteious, respectful, punctual and with much concern about our satisfaction. The Insurance agent recommended an outstanding company for you and the Board of Insurance that you talked with gave you very false information. Lone Star Roofing and Construction has always checked the papers from my insurance company as well but they have nothing to gain by checking it but the insurance companies have everything to gain if they leave out a much needed repair. Lone Star Roofing and Construction has always found that the adjusters from our very reputable insurance companies have left out what they thought they could to cut the cost of repairing our roof properly or our siding. No, you don't have to show them what your insurance company estimated your repairs to be but that would be your loss if they didn't cover everything so what have you gained by with-holding information-NOTHING! Good luck with that. How's that working for you? Lone Star roofing and Construction has always been at it's best for my family and I will alway use them for all of my repair needs because they care about their customers and they have always gone to battle for me against my insurance company to get me every repair my family deserved. After all the insurance companies are getting the big bucks, it's in their best interest to save as much money as they possibly can. Your money, by the way.
Remember, who gains and who loses, it's not elementary, it factual.A revision to my prior review on 7/23/12.
I wanted to thank Shawn, the owner of Lone Star Roofing and Construction in taking the time to visit directly with me and educate me on roofing, construction, and of the personnel he chooses.
I had left a negative impression on my last review, and I regret any politically incorrect oversights. Lone Star Roofing and Construction takes a lot of time to hire all their personnel, making many items a priority such as background checks, proper documentation, and fully train their own employees to ensure quality assurance. He demonstrated actual documentation to this effect and for that I say Thank You!, for supporting your employees, something to which I have not seen done so vigorously, even by local Fortune 200 companies!
As for the roofing tile not matching, Shawn pointed out the evidence of a dark fungus that merely stains roofing tiles and are commonly found on roofing materials from 5 to 10 years of age, whereas the new roofing materials do not have the fungus present, thus will not match directly with the older roofing tiles on repair work.
Shawn demonstrated his willingness to make things right when pointing out the vacuum cleaner used was my own. Shawn addressed this issue with his company, an oversight, since Shawn properly equips all of his employees with vacuum cleaners as well as every part of a proper set of equipment for each and every job Lone Star Roofing and Constuction undertakes. Shawn went the extra mile by presenting a gift of a new vacuum cleaner as a token of appreciation for the business provided and this opportunity to share this oversight with him, for it is his own policy is to provide the ultimate in customer service! I am very grateful for this.
As part of Lone Star Roofing and Construction's quality assuarance, Shawn, had his crew come out once more to paint all the vent pipes and flashing on the roof so that all of them match for a quality aesthetic look. This serves as a mark of quality and professionalism, followed by going the extra mile for the customer, and demonstrates Lone Star Roofing and Construction willingness to stand by their products and services!
This reassured me I made the right choice in selecting Lone Star Roofing and Construction as the contractor for home repair and remodeling work to be done for my home, and I do recommend anyone else to feel safe and secure in hiring Lone Star Roofing and Construction as a contractor of choice for your needs as well !
This company is Lone Star Roofing and Construction. Do not get them confused with Lone Star Roofing.
The only 2 things we would have done differently were: 1) For what we spent on the back porch -- we should have spent a little bit more, or somehow given more thought, to have a lovely back porch instead of a rather plain, although quite sound, back porch roof. 2) Eric said that his mom painted the underside of her roof light blue and she no longer gets wasp nests. He told us this info after Phillip and his crew had done the completely new outside paint job. We would have liked the info prior to the work being done so we could have duplicated his mom's success.
They have come back to wash the roof one time. They have done an inspection 1 time and found all things good. Eric came back to the house to do a small job for us and he did a find job.
We are very happy to have worked with them and refer them with high marks.
Licensing
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