KS Roofing
About us
Specialize in insurance claims. Additional email - [email protected]. Additional DBA - Slatty Homes.
Business highlights
Emergency services offered
29 years of experience
Services we offer
Roofing inspection and replacement, electrical, painting, plumbing & remodeling., seamless gutters, sheetrock
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.02 Reviews
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Showing 1-2 of 2 reviews
Susan W.
Mar 2013
It went well. I got three bids to replace the roof. Of all the contractors Kevin did the best job of figuring out the problems with my roof upfront before I paid him anything. The other contractors didn't spend as much time looking at the situation with my roof.
Kevin was like a detective - figuring everything out upfront. I appreciated knowing the entire scope of the situation before I started.
The actual job went well - there was a delay due to weather but, Kevin stayed in communication with me so, I knew what was going on.
Kevin was like a detective - figuring everything out upfront. I appreciated knowing the entire scope of the situation before I started.
The actual job went well - there was a delay due to weather but, Kevin stayed in communication with me so, I knew what was going on.
Sarah C.
Jan 2013
The below is only part of the problem the other is described in more detail below.
Some leaks showed up in September. He fixed it and blamed it on the fact he wasn't able to do a water test.
A few weeks ago it rained heavy and the roof over the patio leaked like a siv. I am further concerned that the two bedrooms and bath will begin leaking since they are under the same roof that K&S fixed.
I had another roofer come out and was told that he put the wrong application on the roof. Part of our roof has a very low pitch and should have had a hot tar application, but he did not. Other areas of the roof have not been sealed properly and run into the material.
We have major leaks in some areas and it sounds like other areas will start leaking.
Some leaks showed up in September. He fixed it and blamed it on the fact he wasn't able to do a water test.
A few weeks ago it rained heavy and the roof over the patio leaked like a siv. I am further concerned that the two bedrooms and bath will begin leaking since they are under the same roof that K&S fixed.
I had another roofer come out and was told that he put the wrong application on the roof. Part of our roof has a very low pitch and should have had a hot tar application, but he did not. Other areas of the roof have not been sealed properly and run into the material.
We have major leaks in some areas and it sounds like other areas will start leaking.
Response from KS Roofing
"This is simply untrue. The flat portion of the roof was put on in July, 2012. The customers paid for the material and the roof was put on the very next day. They wanted to use the cheapest materials to do their project. We advised against this and they stated that they were selling the house. We also told them that there would be no warranty on this portion of the roof. In September, 2012, they called and said the roof had a leak. We met their realtor at the property. The leak was not in the roof, but was the fact that the air conditioner drain pan was over-flowing. We fixed this for the customers, although this had nothing to do with a roof leak. The realtor can verify this. In November, 2012, the customers had a sub-contractor pressure-wash the chimney. When this was done, all the tar was blown away from the flashings. The customers caused the damage to the roof. They also moved their air conditioner unit in November, and had the a/c company install a roof jack. This also voids any warranty. We did a temporary repair to the roof after the pressure washing and at this time, the customer was informed that we would need to replace all the roofing that attaches at the flashings. He did not pay us for the temporary repair and the customers have an outstanding balance of $1,800.00 with us. We have also customers, that also have not been paid. We also have a letter from the property management company that worked for the customers that states that the customers asked them to lie and commit insurance fraud. I can forward you this letter, if need be. The customers also asked us to lie to the insurance company and we refused. We have send demand letters for payment and the customers will not pick them up from the post office. We have tried to meet with them to solve these issues and they refuse to meet with us. We have never been contacted as to the recent leak in the roof, because the customers know they have no warranty and have an unpaid balance with us. Since we have been doing business in San Antonio, we have never had a warranty issue that we did not take care of. We stand behind our work and have thousands of satisfied clients. We will be seeking legal action against thecustomers."
Licensing
State Contractor License Requirements
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FAQ
KS Roofing is currently rated 3.0 overall out of 5.
KS Roofing accepts the following forms of payment: CreditCard
Yes, KS Roofing offers free project estimates.
No, KS Roofing does not offer eco-friendly accreditations.
No, KS Roofing does not offer a senior discount.
Yes, KS Roofing offers emergency services.
No, KS Roofing does not offer warranties.