Found provider on craigslist. He came by to give estimate. Decided to go with him on price alone, he was aprox. $300 less than my lowest quote. From the time that he got deposit, he never called. I kept calling and finally he came by house and measured. Said that he would finish job when the material came in. Never called and so I had to call and find out what was the problem. Scheduled time to come by and finish. I would pay remainder of deposit at that time. He showed up and said that he would need rest of deposit to finish project. He didnt have enough money to get material without it. Gave money. Had to keep calling him to find status. he finished part of the job which was the installing of the window. Terrible work. Really tacky and not airtight. At that point I would of been happy with just being finished with this provider. But he still hadn't finished with the screen. Said that it would be in 2 days. He promised. 4 days later I called to find out what was the problem. We had family coming and needed it complete. At 1030pm that night we heard banging on house. By the time I came down stairs truck peeling off. I went outside to look. Even in the dark I could tell that it was crooked. Will have to pay another provider to do the complete project over again.
Description of Work: Replacement of broken glass on side window. Solar screen build and install.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$500
Response from G&S Glass Products
The project mentioned is a an issue of customer with limited funds as he told me. He did not have the time to be there for us to install the window glass and screen. I asked him for deposit and he said he could only a certain amount becuase he was waiting for more income to come in. The materials was bit more than what he originally gave me. The glass for the window came in first. Thats the reason we went to install the window glass first. The window screen came later that week. It was for the second floor and was blocked with plywood and drywall from the interior. The screens are installed from the interior. That was his own project he block the window from the interior but now he still had this window in front of his house and the insulation could be seen from the street. He did not want to pay for us to cut drywall to get to the interior of the window. So we had to do it from the outside with a ladder. I told him that as soon as the materials would come it I would call him. He kept on calling and I would tell him that they were not in yet and that I would call him when they did. Which I did. That same day in the evening we went to install it. We knock on the door and noone came out. He told me he was never home because of his job and a trainer. So we went ahead and installed the screen. If he would of call me with any complaints I would taken care of what ever was needed to satify him as I usually do with my customers. But he never called. So I assume he was happy. I never promised that we would finish by the date his family was coming it. I told him depending on the receiving of the materials. But I would try my best to finish. We still manage to finish before the date his family was coming in.
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Service Categories
Glass and Mirrors,
Apartments,
Windows - Safety & Security Film,
Hardware & Home Improvement Stores,
Doors,
Architects,
Window Treatments,
Window Tinting,
Windows,
Window Cleaning,
Egress Windows
FAQ
G&S Glass Products is currently rated 1 overall out of 5.
Sunday: 8:00 AM - 12:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
G&S Glass Products accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, G&S Glass Products does not offer free project estimates.
No, G&S Glass Products does not offer eco-friendly accreditations.
No, G&S Glass Products does not offer a senior discount.