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FLOOR & DECOR OUTLETS

Flooring - Install, Repair, or Refinish, Laminate Wood or Stone Flooring - Install, Laminate Wood or Stone Flooring - Install,

About us

Retail Flooring Store

Business highlights

22 years of experience

Services we offer

All hard surface flooring.

Accepted Payment Methods

  • CreditCard
Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Showing 1-1 of 1 reviews
John S.
Feb 2024
1.0
$9,500
Floor Decor sells a junk flooring called Nucore . Spent thousands on this crap . 1400 sq feet of this Nucore are being removed from my house . Lost $5200 for product plus $4200 to have it installed. Matt Metzger attorney at law is handling class action lawsuit concerning Nucore and Floor Decor . Run from Floor Decor.

Jeff V.
Jun 2015
5.0
Yes, I recommend this pro
unknown

Asia G.
Mar 2015
5.0
Yes, I recommend this pro
$6,000
it went very fine, i have been buying products from them since October of 2014, and i am still continuing with the project. Everything i bought from them is of an excellent quality and price.  Their customer service is state-of the art customer service. I had chosen one of their new contractors who wasn't what he is supposed to be, he gave me different quotations and kept increasing the price on me, so i cancelled the deal with him, and returned the products back to the store and reported the incident to the managements.  The management team was what one wants a management to be; they are very professional to the letter of it.  They took back the product that i have bought for the project and returned all my money back although the contractor didn't give us the materials i bought back!!!  Bill the manager of the store and Fred are the best to deal with; they know how to treat aclient, and solve a problem professionally and fairly.  I will always shop at Floor and Decor, and i recommend the store to everybody who is looking to do a good project. Also they have very good interior designers, Carol, Sara and Laura; simply, they are the best in town.

Lori H.
Apr 2014
5.0
Yes, I recommend this pro
$3,000
unknown

Lori H.
Apr 2014
5.0
Yes, I recommend this pro
$3,000
Very helpful and knowledgeable. Prices comparable.

Douglas T.
Oct 2013
5.0
Yes, I recommend this pro
$1,200
Sales reps were great and provided all the information we needed. We bought 520 square feet of tile of which 70 were broken or cracked. We returned the 70 pieces and got 70 pieces replaced at no cost and with no hassle.

SuEarl M.
May 2013
5.0
Yes, I recommend this pro
$3,000
I was happy with their service. They were very helpful and very patient. They were very good about letting me know when the contractor did pick up the order. They did a great job on explaining things that I did not understand. I would definitely use them again in the future.

Art S.
Apr 2013
5.0
Yes, I recommend this pro
The experience was fine. Everything was fine. One pretty much does everything by themselves, so we had to return some things and it was easy to do. They are reasonable. The quality was fine. We did okay with them and we'd go back and use them again. It is a do-it-yourself place as far as finding stuff. If one doesn't know a whole lot about the tiles or their products then it might be a little bit harder to use them. There were people that helped. We had to take some tiles back.

Ali Y.
Mar 2013
5.0
Yes, I recommend this pro
$4,000
Great! Excellent installer, and the tile and products that they offer are extensive and of great quality.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

FLOOR & DECOR OUTLETS is currently rated 1.0 overall out of 5.
FLOOR & DECOR OUTLETS accepts the following forms of payment: CreditCard
No, FLOOR & DECOR OUTLETS does not offer free project estimates.
No, FLOOR & DECOR OUTLETS does not offer eco-friendly accreditations.
No, FLOOR & DECOR OUTLETS does not offer a senior discount.
No, FLOOR & DECOR OUTLETS does not offer emergency services.
No, FLOOR & DECOR OUTLETS does not offer warranties.

Contact Information

5776 STEMMONS, San Antonio, TX 78238

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