Express Plumbing LLC
About us
100% satisfaction guaranteed, drug tested and background checked technicians, we are a small family owned company we are lisenced and insured. Great discounts
Business highlights
Services we offer
Water heaters, mystery leaks and simple maintenance., sewer repairs and drain cleaning, slab leaks, toilets, water softeners
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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94% | ||
0% | ||
0% | ||
0% | ||
6% |
"Thank you for your review we appreciate your feed back. We offed to pull the toilet but recommended the flange be repaired to fix properly customer declined then informed us that if we didn't replace flange at no cost ,which we gave an estimate the first time ,we pulled the toilet she would put a bad review we explained we could not replace the flange for free she became irate so we suggested she get a second opinion. All of our techs are professional and curtious at all times we never call any one liars it was a misunderstanding how long the bad flange would last and we always clean up after ourselves even if we didn't make the mess in the work area."
The toilet in the guest bathroom would not flush. My husband and I rented an auger to clear the line, but that had no effect. We then called Express Plumbing and Rico said it was probably a clogged vent pipe. He tried to clear the vent by putting an auger down the pipe from the roof, but the blockage would not clear. He dropped a camera down the pipe and showed us that the vent pipe was totally full of dirt and gravel where it joined the sewer line. The cast iron elbow joint had collapsed and the pipes were now full of roots and dirt.
Rico sub-contracted with a workman, who dug a 5 foot long trench under the slab to the joint, which was not easy because of all the lime stone rocks he had to remove. We were thankful that the slab was not on bedrock! When the trench was completed, Rico came back, removed the toilet and a section of interior wall so he could get to broken joint. He removed the bad sections of pipe and replaced it with PVC pipe. Finally, he ran an auger down the sewer before replacing the toilet.
On Thanksgiving morning, the shower stopped draining and muddy water started coming up in the sunken bathtub. We also had air bubbles come up in the toilet when water was run in the sink. We called Express Plumbing immediately. Rico said it was probably the auger had pushed the roots down the pipe and they needed to be cut up and flushed away. We made at appointment for him to be back at our house at 8AM Friday morning.
On Friday morning Rico came right at 8AM and cleared the line at no additional cost.
The work was done professionally in a reasonable amount of time and the men cleaned up after themselves. We received an itemed list of the work and Rico was helpful in explaining what he proposed to do so we had a good understanding of the problem and the solution.
Licensing
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