"Thank you for the excellent feedback about Jacob! We look forward to helping out with any of your windows projects in the future. Thank you for the 5 Stars!!!"

"We are so excited for all the money you'll be saving with your new energy efficient windows!"

"Thank you for the support [Member Name Removed]! Were glad to hear you were pleased with Cesar and his helpers. We're excited for your new windows!"

"Thank you for the support [Member Name Removed]!"

"How exciting! I'm sure you'll be nice and cool in your home with the extreme heat we're having this summer. You made a great decision [Member Name Removed]!"

"Thank you for the support [Member Name Removed]! We're glad to hear you went with us to provide you quality windows, word of mouth is the best referral we would ask for."

"I am glad you were very satisfied with the great customer service we provide to everyone from beginning to end. Please share our great windows and services with your family & friends. Thank you for the 5 Stars. We really appreciate it!"

"Unbelievable what new windows can do to the look of a home and you will even save money on your energy bill!! Glad you are ecstatic with the outcome! Appreciate it to spread the word to friends & neighbors. Thank you for the 5 Star Review."

"Unfortunately, without knowing the details or the number of windows quoted from the other companies, I cannot tell you the difference in price. Our windows are the best quality in the industry and we do have a lifetime warranty that is transferrable. The benefits and the features for our windows include free maintenance, 50% noise reduction and fire escape feature and that is only to mention a few of our outstanding features. Energy Home Pros values our customers and we do return calls when they come into our office. Please feel free to call me at 210-745-0027 for further assistance."

"We apologize for the way we made you feel, it is obviously your decision who you choose and when you choose to do any work on your home. We do have special promotions and special pricing for folks who do work on the first visit because that helps to keep our costs down. The statement “stay away from this business” is harsh; we are the Super Service Award winner with Angie’s List for 2 years, we have an A+ rating with the BBB, we have over 170 five star ratings with google, a 5.0 rating with porch, and that is just to name a few. We do have other windows on our site, you are correct, but we only offer 1 for folks like yourself in the coast who are prone to having hurricanes. The window we showed you is a highly rated type that will pass TDI inspection, which is the best of the best when it comes to windows and that is why we are able to offer a lifetime warranty. We truly wish your experience could have been better and we are always thriving to do better. Thank you for taking the time to review our company. If there is anything else we can do to earn your business please let us know."

"This is great to read, [Member Name Removed]! Thank you SO much for your feedback and support of our team! I'll be sure to pass along your kind words to the team and we hope you'll spread the word about us to friends and family. Enjoy :)"

"We love this! Thanks for your feedback, [Member Name Removed]! Be sure to tell your friends and family about our rocking team!"

"Thanks for trusting our company in your home, [Member Name Removed]! We appreciate the time you took to provide this feedback."

"Hi Mr. [Member Name Removed], We apologize for any confusion there may have been. However, we never "shortchanged" you on the installation of the doors you ordered because you specified that you wanted a different company to install the doors. We reduced that amount of labor from the overall contract, as we were not the company who actually installed the doors for you. On larger jobs, it often does require multiple trips to the home. We apologize for any inconvenience that may have caused. Nonetheless, we did complete the work listed in the sales contract. We've made numerous attempts to contact you in regards to an unpaid balance of nearly $10,000, all with no response from you. We finally reached you after sending certified-mail, and as a result, this negative review was created. We always leave hard copies of all paperwork with the customer at the time of sale. We apologize if there may have been some confusion or miscommunication created along the way. However, we are one of the top-rated bathroom remodeling companies in the SW Texas region and have earned thousands of five-star reviews from other customers and have also earned the Super-Service award from Angie's List three years in a row."

"Thanks for your review, [Member Name Removed]! Trell and our installation teams really are rockstars - we'll be sure to pass along your kind words! :)"

"Hi Mr [Member Name Removed], we are truly sorry for the inconvenience you experienced. You called us on October 2nd to schedule an appointment for someone to come out and show you our Radiant Barrier, Attic Insulation and Attic Fan options for your home. When you were talking to our scheduler you gave him your address and best contact number for you and an appointment was made for one of our Energy Consultants to come to your home. Our QC Manager calls each appointment the night before the scheduled appointment to confirm the address and to make sure that the appointment date and time is going to be convenient for you and your family and not interfere with any other obligations that you may have. The phone number you gave us ending in 8942 is busy EVERY time that we call. We will not issue the appointment if we can't get a hold of the homeowner to confirm the appointment. Our reps make a special trip to see each homeowner so it is crucial that we are able to confirm the night before when we make their schedules. You did call in and talk to one of our schedulers again to reschedule an appointment. Once again they went over your address and phone number to make sure that we had the correct information. The new appointment was set for Oct 14 at 1 pm. Starting Oct 12th, we called several times to confirm the appointment with you and each time we were met with a busy signal. Since we were unable to confirm the appointment with you we once again did not issue the appointment. To date we are still trying to call the number you provided ending in 8942 to try to communicate with you, and each time the phone is busy. According to our call records, which are all recorded with time and date stamp, we have made 42 attempts to reach out to you with no success. As we are responding to your review we are attempting to call your phone and once again there is a busy signal. We are sorry that we were unable to get into contact with you, however we made every attempt possible. Should you decide that you would like to see why we are the number one rated company in San Antonio, feel free to give us a call with a good contact number and we will be happy to show you why we are the best."

"Thank you so much [Member Name Removed] for allowing us another chance to fix this. We are glad we have left a great impression on you and not the impression you had on us the first time. We really aim for customer satisfaction and to impress our customers, not disappoint them. Frank is an amazing part of this team and we are glad to see he was punctual. We are can't wait to hear that you chose us to be the company to help you with your home improvements. Thank you for the review and your time. We appreciate your business."

"Thank You for you review, We greatly appreciate the time you have taken to place this review. We know the ERG Film will be a great improvement to your home. We thank you for your business."

"We apologize for any inconvenience we have caused. We have looked through all of our records and have had our IT Department take a look and have never seen any appointment being scheduled, we must have made a mistake on our end and we would like to make it up to you. We would be more than happy to make it up to you with pricing, please give us a call at 210-544-5682."

"We apologize for the inconvenience that has taken place. We really wanted to make a great impression on you, we aim to impress and satisfy all of our customers. We will not make an excuse as to why your experience has been disappointing and we will continue to aim to do our best and beyond. Once again we are really sorry about the cancellation and no shows. This experience is by far what we wanted to leave you with."

"Thank you for the review you have placed about our company. We are glad to see that we have made a good impression on you. We aim to impress our customers with our hard work. We thank you for choosing us to be the company to help improve your home. We really appreciate your business and we are looking forward to helping you in the Future."

"Thank you for your review on our company. We really appreciate the time you have taken to explain how your experience was with us. We are excited to see that you were pleased with us. We aim for the best and we are glad that we were able to show you that. We know the insulation will improve your home. We greatly appreciate your business."

"Thank You for your comment. We are so happy to hear that you liked our work. Energy Home Pros Appreciates your Business !"

"Thank you for your comment. Energy Home Pros strives on giving great service with the help of a great crew. We Appreciate your business."

"Thank you, for your comment. Energy Home Pros. strives on giving great service from the beginning with our Sales Representative to the completed work from our Installation Crew. Energy Home Pros. assures customers full satisfaction on all your home improvement and energy saving needs. We Appreciate your business!"