Elmer's Home Services

Technician was friendly, thorough, informative, and efficient. Prices were competitive. Job well done.

Water Heater Replaced

That is all. Nothing more.

Anytime I had questions or concerns they were always on top of it and responded in due time They were very professional and would highly recommend this company. Our air conditioning system was 24 years old and they replaced it with a new system and I'm very please.

Brandon Olivarez did an excellent Job in replacing and repairing the water main to my home

Jonathan Herbert was a fantastic technician, because he spent time sussing out why the AC handler was shutting off and on. I appreciated his explanation of the diagnosis and prognosis of the issue.

Mark made sure the system was clean and running properly for our maintance.

Mark did a wonderful job cleaning the condenser. He was cordial, friendly, and answered all my questions. It's a lot cooler in the house now! He always wore his floor savers, which I appreciated so much.

Great and thorough inspection. MARK was excellent!!

I had my new units installed in one day the inspector came out the next week, It passed with flying colors and both units operating perfect. Thanks Elmer.

Job was well done at a short period of time at a reasonable price. Thanks for a quick response and it was done with no waiting time.

Shaq was good and knowledgeable.

very thorough and prompt - good work

very professional show up on time

Elmers has very knowledgeable technicians who are honest and clearly explain what is being checked, what is wrong, and what is needed. Enjoyed their service.

On time and very professional through out completion of installing a new Air Handler.

They restored a heating/cooling system to what it should be without having to replace it outright.

I called Elmer to replace a Water Heater in the attic based on prior service prior service provided, Elmer staff was informative and professional throughout the process,

Was the best explanation and options I got

Elmer's took 6 weeks to complete a 2 week job, leaving a giant hole w raw sewage the entire duration. Work stopped for nearly a week without any communication, citing waiting on permits. It was discovered they applied for the wrong permits. They were unable to locate where the sewer line tied into the main waste line and directed us to obtain this info from SAWS ourselves. We, the customers were coordinating with SAWS, the City of San Antonio, and inspectors involved in work completion. The project manager changed from John due to missteps, but the new project manager Paul was not any better. They damaged the yard, fencing which allowed the neighbors pets to roam freely between yards, broke stepping stones with the excavator. and surrounded the HVAC compressor in dirt (they sent someone to clean it while it was still surrounded). They admitted that we received poor service, but have failed to honor their $500 FRUSTRATION FREE guarantee. I regret hiring Elmer's and am not confident they will honor their 10 year warrantee either

Fast and friendly.

Very good personalities to work with and were able to provide a deal when others were not able to.

Great company and knowledgeable service rendered. There were some scheduling and arriving on time issues initially. Was told the tech would arrive at a certain time and the tech did not show up until the next day at a later time.

goog service

Out standing work