DELTA GRANITE & MARBLE, INC.
About us
Locally owned and operated since 1985, Specializing in manufacturing and installaing stone countertops. Unique flooring and backsplash tile sales including natural stone, ceramic, porcelain, glass, and mosaic tile options. Approximately 35-40 employees. All fabrication and installation done by employees, no subcontractors. Delta is a drug free work place. Delta Granite and Marble complies with all United States labor laws. Members of Marble Institute of America, A+ rating with the Better Business Bureau. Owner is an engineer, accounting department head is a CPA, sales manager has MBA. All sales staff are college graduates. Tile department offering unique tile options for backsplash and floors. Professionally and ethically run business.
Business highlights
Services we offer
AND BRUSHED. VERY UNIQUE SELECTION OF TILE OFFERINGS FROM BOUTIQUE TILE MANUFACTURERS FROM EAST AND WEST COAST. INTERIOR DESIGNER ON STAFF TO ASSIST CLIENTS WITH COORDINATING COLORS AND PRODUCTS., AND MAN-MADE QUARTZ PRODUCTS INCLUDING CAESARSTONE, AND OTHERS. VERY LARGE INVENTORY OF SLABS INCLUDING UNIQUE STONES IN VARIOUS FINISHES- POLISHED, CAMBRIA, FABRICATION AND INSTALLATION OF KITCHEN COUNTERTOPS USING GRANITE, HONED, LEATHER, LIMESTONE, MARBLE, ONYX, SILESTONE, TRAVERTINE, ZODIAQ, null
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 8% | ||
| 0% | ||
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Monica on the sales team was wonderful about quickly and thoroughly answering all our questions throughout the process. We were kept informed all along the way what the next steps were, how long that would take and what was needed from us. The field measurement team and installation team were prompt and efficient. They were there at the house within 15 minutes of the time they said they would be and had even let us know beforehand that they were running a few minutes late. I was asked to inspect everything before the install team left and was pleasantly surprised to find each room they worked in cleaner than what it had been prior to them arriving. Everything is gorgeous and I will definitely be using Delta Granite for any projects in the future.
we approved the layout to installation. Installation took only one day
and they did a great job. I would recommend them to anyone in the
future.
On the other side, I learned some lessons that i would like to share should you want to embark on a bathrrom granite upgrade. 1. Get it clear if you are paying by the sq. ft. or are buying the whole slab. Chance are that if the slab is not in the yard, you are going to buy the whole thing! Consider what you will do with the left overs.2. Before Delta (or anyone else) comes to make a template, you have to remove the old countertop and sink(s). This is a separate charge! Delta uses a sub-contractor for this...I'm not keen on them. I did one bathroom removal myself. It's not that hard, just heavy. Habitat for Humanity came a few days later and hauled off the old countertops. Remember you will be without a sink for a week or two.3. Granite companies do not re-install your plumbing...depending on the sink drain location, chances are you will have to modify/replace the whole p-trap assembly. Line up a plumber ahead of time if you don't have the skills or the time.4. If you have any anomolies in your wall a straight piece of granite is going to make them obvious. Heads up, granite companies do not caulk to your wall.
"The Marble Institute of America, of which we are members, recommends that existing countertops be removed before templating, to ensure the most accurate measurements are taken. Many times existing counters will be covering up existing issues that will affect the accuracy of the measurements, such as 1) walls behind the counters being bowed in or out, 2) walls being out of square, or 3) cabinets that are not level, or that are not in good structural condition to support weight. All of these things can be discovered once the existing countertops are removed. At that time a good, thoughtful plan can go into how to resolve those potential issues, then the measuring can be done. Delta specifically excludes demo of existing counters because many times, other issues need to be addressed such as disconnection of water lines and removal or relocation of electrical outlets. These services are best done by a contractor who is insured, and licensed for that type of work. Our liability insurance does not cover plumbing work or electrical work that we would provide. If a countertop fabricator is offering that work as part of their service, be sure and ask them if they are licensed for that type of work and those are specifically covered under their liability insurance. We are only looking out for the customer's best long-term interests in recommending that type of work be done by qualified persons. In regards to schedule, our turnaround times are typically about 5-7 working days from the time that we do our field measurements. Most of our customers are able to work within that time frame. We are sorry that we could not meet the scheduling requirements of this client. In some instances, we can measure for new countertops with the existing counters in place if we are confident that we can get accurate measurements, however, that decision is made on a case by case basis."
The install went well. Our only complaint was the lack of clean-up of epoxy that dropped on the tile floors or outside porch. The company happily sent out a team to cleanup the extra epoxy from the outdoor kitchen install. Otherwise the install was great and the teams were very nice and professional. Overall the countertops look beautiful and we are happy with the work. Their granite and marble selection is the best we saw in town.
"We appreciate the kind remarks that the member's have made. We strive to make sure all of our clients receive excellent service. We view ourselves as a service company that happens to be in the stone fabrication business. Thanks Again, Larry Wallace Sales and Marketing Manager"
Licensing
State Contractor License Requirements
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FAQ
Contact Information
2011 SABLE LANE, San Antonio, TX 78217
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