DELTA GRANITE & MARBLE, INC.
About us
Locally owned and operated since 1985, Specializing in manufacturing and installaing stone countertops. Unique flooring and backsplash tile sales including natural stone, ceramic, porcelain, glass, and mosaic tile options. Approximately 35-40 employees. All fabrication and installation done by employees, no subcontractors. Delta is a drug free work place. Delta Granite and Marble complies with all United States labor laws. Members of Marble Institute of America, A+ rating with the Better Business Bureau. Owner is an engineer, accounting department head is a CPA, sales manager has MBA. All sales staff are college graduates. Tile department offering unique tile options for backsplash and floors. Professionally and ethically run business.
Business highlights
40 years of experience
Services we offer
AND BRUSHED. VERY UNIQUE SELECTION OF TILE OFFERINGS FROM BOUTIQUE TILE MANUFACTURERS FROM EAST AND WEST COAST. INTERIOR DESIGNER ON STAFF TO ASSIST CLIENTS WITH COORDINATING COLORS AND PRODUCTS., AND MAN-MADE QUARTZ PRODUCTS INCLUDING CAESARSTONE, AND OTHERS. VERY LARGE INVENTORY OF SLABS INCLUDING UNIQUE STONES IN VARIOUS FINISHES- POLISHED, CAMBRIA, FABRICATION AND INSTALLATION OF KITCHEN COUNTERTOPS USING GRANITE, HONED, LEATHER, LIMESTONE, MARBLE, ONYX, SILESTONE, TRAVERTINE, ZODIAQ, null
Accepted Payment Methods
- CreditCard
Reviews
4.913 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 92% | ||
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Showing 1-13 of 13 reviews
William N.
Nov 2018
My wife and I met with Jorge Lopez, a sales representative for Delta Granite and Marble. We had previously purchased a slab from Delta Granite. We wanted to replace stone table tops from another manufacturer that were not to our taste. Jorge seemed polite in person. We stated that we wanted a part of the slab, but would purchase the entire slab if necessary. Additionally, we stated we were considering replacing our kitchen counter tops with granite. Jorge said he would check with another sales person and would call us to let us know if the slab was available. I called Jorge mid week as he had not called. He muttered that he needed to check on the availability of the "slabs" that we wanted as the sales person was working from home. We were only interested in one slab. Once again he has not called for a few days. I guess that a project between $1000 and $2000 with a potential kitchen counter top replacement is not worth his time as it is too small of a job. Completely unprofessional in both our opinions. We urge you to not promote this behavior by taking your business elsewhere. There are many other stone fabrication businesses here that will treat you right.
Connie R.
Jan 2017
unknown
Connie R.
Dec 2016
They were very efficient and thorough. They answered all of our questions about granite and they drew up about 3 different estimates for our kitchen and bath remodeling project.
Cheryl C.
Nov 2015
unknown
Amanda K.
Sep 2015
Monica on the sales team was wonderful about quickly and thoroughly answering all our questions throughout the process. We were kept informed all along the way what the next steps were, how long that would take and what was needed from us. The field measurement team and installation team were prompt and efficient. They were there at the house within 15 minutes of the time they said they would be and had even let us know beforehand that they were running a few minutes late. I was asked to inspect everything before the install team left and was pleasantly surprised to find each room they worked in cleaner than what it had been prior to them arriving. Everything is gorgeous and I will definitely be using Delta Granite for any projects in the future.
Steve D.
Feb 2015
unknown
Cheryl M.
Jun 2014
The granite countertops were beautiful1 And they were fast and professional.
Wick R.
Mar 2014
We are very pleased and happy with our new look. Delta Granite folks were all awesome. Field measurment was done on January 16 and granite installed Feb 8. It seemed like it took awhile but San Antonio had some very cold icy weather causing delays. Bottom line it was worth the wait! We recommend Delta Granite!
Keith W.
Apr 2013
I have to commend them on their timeliness. Only 3 days passed from when
we approved the layout to installation. Installation took only one day
and they did a great job. I would recommend them to anyone in the
future.
we approved the layout to installation. Installation took only one day
and they did a great job. I would recommend them to anyone in the
future.
Janyce C.
Mar 2013
Very helpful.
Charles D.
Sep 2012
I think the project went well. I am very happy with the quality of the fabrication and the installation. Delta actually completed my job a couple of days earlier than expected and so delivery was ahead of schedule. It worked out for me perfectly. I was particularly pleased with my salesman, Conrad, at Delta. He worked with me on all the aspects of my project, worked with me on pricing, etc. Good guy...follows up when he says he will. we communicated often by email. Great for me. The counter top upgrade was part of a larger bathroom remodeling project.On the install day, Delta's staff worked around the other contractors that were in the bathroom at the same time. No conflicts. Very professional.
On the other side, I learned some lessons that i would like to share should you want to embark on a bathrrom granite upgrade. 1. Get it clear if you are paying by the sq. ft. or are buying the whole slab. Chance are that if the slab is not in the yard, you are going to buy the whole thing! Consider what you will do with the left overs.2. Before Delta (or anyone else) comes to make a template, you have to remove the old countertop and sink(s). This is a separate charge! Delta uses a sub-contractor for this...I'm not keen on them. I did one bathroom removal myself. It's not that hard, just heavy. Habitat for Humanity came a few days later and hauled off the old countertops. Remember you will be without a sink for a week or two.3. Granite companies do not re-install your plumbing...depending on the sink drain location, chances are you will have to modify/replace the whole p-trap assembly. Line up a plumber ahead of time if you don't have the skills or the time.4. If you have any anomolies in your wall a straight piece of granite is going to make them obvious. Heads up, granite companies do not caulk to your wall.
On the other side, I learned some lessons that i would like to share should you want to embark on a bathrrom granite upgrade. 1. Get it clear if you are paying by the sq. ft. or are buying the whole slab. Chance are that if the slab is not in the yard, you are going to buy the whole thing! Consider what you will do with the left overs.2. Before Delta (or anyone else) comes to make a template, you have to remove the old countertop and sink(s). This is a separate charge! Delta uses a sub-contractor for this...I'm not keen on them. I did one bathroom removal myself. It's not that hard, just heavy. Habitat for Humanity came a few days later and hauled off the old countertops. Remember you will be without a sink for a week or two.3. Granite companies do not re-install your plumbing...depending on the sink drain location, chances are you will have to modify/replace the whole p-trap assembly. Line up a plumber ahead of time if you don't have the skills or the time.4. If you have any anomolies in your wall a straight piece of granite is going to make them obvious. Heads up, granite companies do not caulk to your wall.
Candace W.
Feb 2012
Ultimately did not hire this company solely because their estimator said they would have to tear out my existing tops THEN template and that I would have to live without cabinet tops (or a piece of plywood over them to use them) for about 10 days. That was just out of the question -- particularly when the other companies I got bids from could do it in a 3-day window, start to finish. The estimator was WONDERFUL, very professional. I liked everthing about the company. It was just that time lag I could not live with. Be sure you ask about time frame if it's important to you. If it's not, then this seems to be a great company.
Response from DELTA GRANITE & MARBLE, INC.
"The Marble Institute of America, of which we are members, recommends that existing countertops be removed before templating, to ensure the most accurate measurements are taken. Many times existing counters will be covering up existing issues that will affect the accuracy of the measurements, such as 1) walls behind the counters being bowed in or out, 2) walls being out of square, or 3) cabinets that are not level, or that are not in good structural condition to support weight. All of these things can be discovered once the existing countertops are removed. At that time a good, thoughtful plan can go into how to resolve those potential issues, then the measuring can be done. Delta specifically excludes demo of existing counters because many times, other issues need to be addressed such as disconnection of water lines and removal or relocation of electrical outlets. These services are best done by a contractor who is insured, and licensed for that type of work. Our liability insurance does not cover plumbing work or electrical work that we would provide. If a countertop fabricator is offering that work as part of their service, be sure and ask them if they are licensed for that type of work and those are specifically covered under their liability insurance. We are only looking out for the customer's best long-term interests in recommending that type of work be done by qualified persons. In regards to schedule, our turnaround times are typically about 5-7 working days from the time that we do our field measurements. Most of our customers are able to work within that time frame. We are sorry that we could not meet the scheduling requirements of this client. In some instances, we can measure for new countertops with the existing counters in place if we are confident that we can get accurate measurements, however, that decision is made on a case by case basis."
Cassie S.
Jul 2011
We worked with Delta to pick out our slabs for the countertops in our new home. They were great to work with and always available in the showroom or via phone. They came out an measured for the granite both inside and out however our rockwork on the kitchen was not ready to measure. We were charged again for a second measure and install trip.
The install went well. Our only complaint was the lack of clean-up of epoxy that dropped on the tile floors or outside porch. The company happily sent out a team to cleanup the extra epoxy from the outdoor kitchen install. Otherwise the install was great and the teams were very nice and professional. Overall the countertops look beautiful and we are happy with the work. Their granite and marble selection is the best we saw in town.
The install went well. Our only complaint was the lack of clean-up of epoxy that dropped on the tile floors or outside porch. The company happily sent out a team to cleanup the extra epoxy from the outdoor kitchen install. Otherwise the install was great and the teams were very nice and professional. Overall the countertops look beautiful and we are happy with the work. Their granite and marble selection is the best we saw in town.
PATRICIA K.
Apr 2011
Delta Granite and Marble was recommended to us by our kitchen re-modeling contractor. Although he told us that we might be able to find a slightly better price, in his experience Delta's professionalism and attention to detail surpassed any other granite contractor. He was right on target. From beginning to end, Delta exceeded our expectations. Geoff was our main contact for the project, and he led us through each step with ease. He patiently helped us select the two slabs of granite needed for our project. Also, their new designer, April, found the perfect tile and tile trim for us after carefully listening to what we were looking for. The fellow who came out to do the templates fully explained our options and made excellent suggestions (at our request) when we weren't sure exactly which way to go on a couple of options. The installation happened on time and as promised, and the installers were professionals all the way. I was amazed at how easily (and carefully) they handled the heavy pieces of marble. Those guys really know what they are doing. In fact, everyone we worked with at Delta knew their job and we quickly realized that our confidence in them was well founded. We would recommend them to anyone who needs granite or marble countertops.
Response from DELTA GRANITE & MARBLE, INC.
"We appreciate the kind remarks that the member's have made. We strive to make sure all of our clients receive excellent service. We view ourselves as a service company that happens to be in the stone fabrication business. Thanks Again, Larry Wallace Sales and Marketing Manager"
William H.
Oct 2010
It went very good. We were very happy. They came when there were supposed to come. It took the length of time they told us it would take and they did a good job.
Gregory G.
Jun 2010
The guy coming out to give us our quote didn't show up the day he said he would, and never called. We called him back and he apologized and showed up that time when he said he would. He said he would get us the quote that day, but we had to call him a few times to get it the next day. Other than that, we had great service. We went to their showroom that had a great selection of granite, from which we picked the two slabs that they used in our bid. Templating at our home went very well and they showed up on time. They were very fast in getting the granite installed from the time it got templated (about 7 days). Did a great job on installation and the seams were well done. They even put steel undermount bars on the upper server level that we hadn't asked for, but which add strength and look great. The undermount sink was very high quality and they installed it well. The guys who showed up to do the granite install were a bit scary looking with lots of tattoos, but they did a great job and were pleasant to work with. Overall a great experience and we have recommended Delta Granite to a couple of our neighbors. A few things to keep in mind: they don't do the counter tear-outs and instead refer you out to a guy named David (don't remember what his company name was). He did a good job tearing them out (was about $450) but we could have done it cheaper. We used Rod's Remodeling for the tile backsplash and he would have torn out the counters for less. David also offered to do our range hood changeout and install the dishwasher, but his prices were very high (I was able to do it myself for free). He was a nice guy, but I felt like I was working with a used car salesman. But again, he doesn't work for Delta Granite, he just was referred by them.
HENRY S.
May 2005
OUR OVERALL EXPERIENCE WITH DELTA GRANITE and MARBLE WAS VERY GOOD. THEY GAVE US AN EXCELLENT PRICE. THEY MET OUR SCHEDULE NEEDS. THEY WERE VERY PATIENT AND HELPFUL WITH US WHILE SELECTING OUR STONE.
Licensing
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FAQ
DELTA GRANITE & MARBLE, INC. is currently rated 4.9 overall out of 5.
DELTA GRANITE & MARBLE, INC. accepts the following forms of payment: CreditCard
No, DELTA GRANITE & MARBLE, INC. does not offer free project estimates.
No, DELTA GRANITE & MARBLE, INC. does not offer eco-friendly accreditations.
No, DELTA GRANITE & MARBLE, INC. does not offer a senior discount.
No, DELTA GRANITE & MARBLE, INC. does not offer emergency services.
No, DELTA GRANITE & MARBLE, INC. does not offer warranties.