County Wide Exteriors - Metal Roofs-Quality
About us
At COUNTYWIDE EXTERIORS our professionalism shows in the craftsmanship of our work. It's good to know there are credible companies that still want to earn your business.
Business highlights
Services we offer
Home Improvements, Siding Contractors
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 6% | ||
| 19% | ||
| 6% | ||
| 6% |
"We have never performed work at this address."
The young man was smart and polite. I am surprised that he didn't follow up.
The service went well. They were very personable, and very timely. I do not know much, because it has been awhile...I do not remember. They were very professional in cleaning up, and they were always on time.
I would absolutely hire County Wide Exteriors to complete any other projects we need.
The Contract was signed, Thursday, October 10, 2013. I was quoted by the owner of Countywide Exteriors, John Bonillas, a 3 week from start to finish. He also told me how they clean up after themselves and that the job shouldn't be any problem. The following Monday was the Start Date quoted to me. With anticipation I got up early and waited for the crew to arrive. No one showed up and it was Noon now! I called Mr. Bonillas cell and he answered. I asked him where his crew was, and asked if I had misunderstood that today was the Start Date. He said and quot;No, you're right, but I forgot, I'm sorry. I felt something was wrong so I called back but got his voice mail. I left a message that I believed we were not a good match, and would look for someone else to do the work. Shortly after he, and his assistant blew up my phone with calls which I did not answer. I am an elderly widow, so I have to be really careful of whom I deal with. I thought about it all night and could not sleep. Finally, I came to a decision that the Cost was right along with my budget, and so the next day I called and advised Mr. Bonillas that I was giving him the contract to Start. He said and quot;Greatand quot;. I was hoping to hear that they would be here the next day (Wednesday) and start. He told me they would start the following Wednesday of next week. I paused, then with my eyes closed, I said and quot;Okand quot;
Long story short: They rarely showed up for work at all and when they did it was always after 9:30 a.m. Days went by without hearing from anyone. I would call but got a voicemail. The End Date was December 22, 2013. My house was a mess as the additional bedroom was going to be mine and part of my old one was going to be used as part of the addition so everything, furniture, clothes, etc. were strewn throughout the house during Holidays, so I didn't have my children, grandchildren or family over for Thanksgiving, nor did I have a tree put up and we had to move Christmas elsewhere. It wasn't just my home in a mess, the yard was horrendous! They left it in disarray. I used to have a gorgeous yard. I called them after the Holidays to tell them of the problems I'd found after the had left. I spoke to Freddy, his Assistant. To this day, they have not returned my call nor will they pickup when I called.
- The Electrician did something that affected the guest bathroom lights. He fixed it once while the project was going on. It went
out again and I have not no lights in there. My alternative is to hire an electrician.
- There is paint on my new Italian Tile from the painters. It hurts me to get on the floor but I've tried different things and I just
can't remove it. There is paint on door hinges and since I had them use two different kinds of paint, I have two paints all over
my floor.
- The new back door has a 1 ft space where the light shines through.
- I hire people when I can, but my yard is horrible.
- As for the cost, we went from $14,000 - $16,000+ at closing.
"I honestly can not believe the things you say , you went from extremely happy to sad every other day, im sorry but your yard was a mess already I even hauled things away for you, the price went up because you added sq feet and modifications, the electrical problem you had was from the electrical contractor you hired before he did not pull a permit ( remember ) of course not,.do you recall even inviting me and my family over for dinner. I cant please every one but we still try , god bless you and good luck"
"this is not a homeowner, I brought some many samples you claimed the other company only brought 1 I did get there late I mentioned I ran into customers whose mom had just passed away and I found it rude to just cut them off I knew their mother you said you understood . and I did leave you with a price and sample and you would not answer my calls to mention this to you,but your mom understood perfectly"
my money back
"the truth of the matter is anyone can say anything on angies list , none of these things are true the was performed we have before and after pictures, material costs and paperwork with customers signature ,no money was collected until job was completed. customer was told warranty on work was only for 1 yr. because only a partial wall was done and that other half was done in correctly and would cause problems 6 -7 months later she called said some panels came loose , we did repair . mrs. saldana calls us after a wind storm after warranty has already expired .we have relocated not gone out of business, and our phone has never been disconnected. had money been taken from you I would call police if someone took my money and did nothing"
Licensing
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FAQ
Contact Information
2006 Rigsby Ave, San Antonio, TX 78210
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