I'm not sure why Sony would recommend this company. The phone line was looped to a recorded message to look at website or hold. Finally I was able to talk to a technician who told me it was not worth getting it fixed because it was a "screen problem" and would cost more than a TV. I asked if he could make this diagnosis without looking at the TV--and he was certain. adding to the loss of my business was his rudeness. Not satisfied with his answer--and obvious lack of customer service, I then called Bjorns. Technician there said it is fixable--and will be out tomorrow.
Description of Work: Sony Bravia KDL-52W3000 went out--could see a ghost picture, but nothing else. Remote wouldn't even work. I checked on website to trouble shoot, and even called Sony. They provided me this company's name and number for warranty work.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
STEVE S.
10/2006
5.0
tv repair
 + -1 more
Adrian was super! He knew what was wrong and fixed my TV expertly.
Description of Work: I needed warranty work performed on my Sony LCD TV under warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
DIANA E.
11/2005
4.0
tv repair
 + -1 more
Our dealing with them with a good one. They made sure our television was working properly before calling us to pick it up. They responded promptly when we had a question.
Description of Work: Our television was not showing the picture. You could only hear the sound. They repaired the picture tube.
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Service Categories
TV Repair
FAQ
CONSUMER ELECTRONICS INC is currently rated 4.2 overall out of 5.
No, CONSUMER ELECTRONICS INC does not offer free project estimates.
No, CONSUMER ELECTRONICS INC does not offer eco-friendly accreditations.
No, CONSUMER ELECTRONICS INC does not offer a senior discount.
No, CONSUMER ELECTRONICS INC does not offer emergency services.
No, CONSUMER ELECTRONICS INC does not offer warranties.