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CITY BASE PLUMBING, LLC logo

CITY BASE PLUMBING, LLC

Sewer Main Clearing, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,

About us

City Base Plumbing is available to perform All Things Plumbing & Gas for your home or office. We offer Free Estimates to go out to your San Antonio home and provide you with options for any of your plumbing needs. We are confident we can provide you with quality service and budget friendly options from any of our experienced and friendly plumbers. Our office is here to assist you with a smooth experience and 5 star service. We invite you to our Google page to see all of our recent 5 star reviews and our website for more information and offers for you service. We look forward to servicing your home!

Business highlights

Se habla espanol
Veteran owned and operated
10 years of experience

Services we offer

Plumbing

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.744 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
2%
2
0%
1
5%
Showing 1-25 of 44 reviews
Carla J.
Oct 2019
5.0
Yes, I recommend this pro
They were excellent and they explain everyhting what they are doing so that you can understand.

William C.
Mar 2018
5.0
Yes, I recommend this pro
Showed up on time work was done very quickly and it’s worked great since.

Suzanne P.
Mar 2018
5.0
Yes, I recommend this pro
Work was done quickly. Very satisfied.

Mary H.
Jan 2018
5.0
Yes, I recommend this pro
Everything went better than expected. Repairman found another visible leak that required immediate attention. Water had been leaking for sometime and had gone unnoticed because it was in the rear of the house. The leak was repaired and all is well.

William R.
Dec 2017
5.0
Yes, I recommend this pro
$79
Fast, effective and professional. i would hire again!

Lynn A.
Dec 2017
5.0
Yes, I recommend this pro
$75
Great, speedy and on time.

Robert C.
Nov 2017
5.0
Yes, I recommend this pro
$79
They were on time and did a great job.

Daniel L.
Nov 2017
4.0
Yes, I recommend this pro
$70
Fine. Special Note to Angie's list. It is ridiculous that you require 10 characters. It was just a faucet bib, and the work went fine (4 characters!!)

Sabrina G.
Nov 2017
1.0
$80
I was contacted 2 days later with an email stating I needed to pay additional monies. The add was a retainer for the services and an additional balance would remain. They were however demanding an additional "travel charge" of $30. I live right off a major freeway. This information should have been on the add. Charging additional fees without notice is shady.
Response from CITY BASE PLUMBING, LLC
"Ms. [Member Name Removed], I appreciate your feedback, however, our email records indicate we received your purchase on the 7th and we reached out to you by email that same day with your reply the same day as well. On our first email we sent on the 7th, we were very upfront with you on your remaining balance from Angie's List, since you only pay a "reserve" up front, as well as our City Base Plumbing company policy of our travel charge for ANY services outside of 1604. We have to create this perimeter of travel charge due to the growing city limits of our already big city. It is unfortunate that we could not reach an understanding. We value your feedback and will make the necessary changes to better our next clearance offer. Thank you, Sarah Cavazos Operations Manager City Base Plumbing"

Michele B.
Oct 2017
5.0
Yes, I recommend this pro
$90
Tested before they left. Worked perfectly.

Karen W.
Sep 2017
5.0
Yes, I recommend this pro
Fantastic!! Hector was on time and very professional at both locations. He kept me informed throughout the repair process, and his work was excellent.

Marcia J.
Sep 2017
5.0
Yes, I recommend this pro
$79
Very well. Very quick service.

Robert B.
Sep 2017
5.0
Yes, I recommend this pro
The plumber, Hector was courteous, polite, fast, and efficient. The replacement faucets were of a very good quality.

Robert S.
Sep 2017
5.0
Yes, I recommend this pro
Highly professional plumbing technicians. They were delayed to due to a previous call. The office called me to inform of this delay and were very apologetic. Because of this delay, they did not charge me for the new faucet or labor. WOW!! Talk about outstanding customer service. I would not hesitate to hire them again. I just found my new plumbing company!!

Susan M.
Sep 2017
5.0
Yes, I recommend this pro
$50
Great! Came early, completed work quickly. Was friendly and polite. Would call them again.

Melva M.
Aug 2017
5.0
Yes, I recommend this pro
$80
City Base Plumbing arrived earlier than set appointment. They gave me a courtesy call and asked if I would be home for an earlier appt. time and I said yes. When the worker arrived, I was happy to see a familiar face, Hector. He worked on some plumbing for me earlier this year. He's friendly, professional, knowledgeable and very experienced. He identified where the leak was coming from and repaired it. He checked for any leaks afterwards. No leaks. He made me a very happy customer. Thank you.

Carla J.
Jul 2017
5.0
Yes, I recommend this pro
Great! Angel was the most knowledgeable plumber I've ever talked to. He is very honest and stands by his work. He won't try to sell you something you don't need.

Bob C.
Jul 2017
5.0
Yes, I recommend this pro
$1,300
well, okay, good

Robin G.
May 2017
5.0
Yes, I recommend this pro
$150
they were replacced

Dan S.
Apr 2017
5.0
Yes, I recommend this pro
$1,382
We paid almost $600 for emergency auger of our home sewage line a month ago when the toilets backed up, found out roots in the line. That company, Plumbing 3000, charged a lot for midnight repair and offered no diagnostic info or offer to fix. Research showed spot repair or replace could run from $1k to repair to over $10 for replace. One company here on AL quoted 250 for camera diagnostic. Too much. City-base charged around 125 for camera diagnostic and let me take pics of their color LCD screen showing the exact issue and location. They then allowed the 125 to apply to the fix action if we used them, which we did. They quoted about 800 or so for basic repair, around 1000 for mid-level repair using steel fittings, and almost 1400 for that plus a 6-inch pvc sleeve around the 4-inch main pvc. Aggressive roots had punched a hold bigger than a half-dollar size, so we did the high-end repair at $1382, discounted from $1500 for being retired military. No mention of AL discount was given, just military. They sent me pictures of the repaired pipe before they buried it. The dirt hump left in my front yard is fairly large and they left a bunch of rocks, small and large, in the pile, which I had to remove myself. They gave a 7-year warranty on the work. Overall pleased with price and quality of repair.
Response from CITY BASE PLUMBING, LLC
"[Member Name Removed], thank you for your detailed review. All information is greatly appreciated. To address the dirt hump left in the yard, it is standard practice to leave enough of a "dirt hump" to allow for the ground to settle, especially when we are in rainy season. This eliminates any future dips in that area. For the future, please mention to our plumbers if there is anything else we need to correct before we leave and we will be more than happy to accommodate your reasonable requests. Thank you again for your feedback!"

Sharon L.
Apr 2017
5.0
Yes, I recommend this pro
good- no problems.
Response from CITY BASE PLUMBING, LLC
"Thank you for your positive feedback. We appreciate you business and referrals!"

Melva M.
Mar 2017
5.0
Yes, I recommend this pro
$289
The worker was very polite, friendly and professional. I first explain what I had been experiencing for quite a number of years. I had work done on the same area but was never truly repaired. I have kept a bucket under the sink for years. The worker never interrupted me, listened carefully then immediately identified the problem. He extended himself by offering to replace the old baskets strainings on both sides of the sink. He also offered to cleaned the pipe under the sink that was horrible. I was thrilled after the work was completed. He made sure no leaks would be found and if so he mentioned their six months warranty. I didn't see one drop of water no where under my sink. The baskets strainings made my sink look brand new. He made me a very happy and satisfied customer. I have other work that needs attention to in the near future. I plan to hire "The City Base Plumbing" company for all my other repairs needed at my home. The cost of repair was $289.00 without my discount. After my discount was added, I was very pleased with the cost. Considering the trouble I have been experiencing for so many years it was well worth the price. Thank you to the worker who did a great job that without his skills, knowledge, expertise and experience I could have easily hired someone else, but I didn't. Thank you City Base Plumbing.
Response from CITY BASE PLUMBING, LLC
"We thank you for taking the time to leave us such a thorough and positive review. We look forward to working with you again. Thank you!"

Monica P.
Mar 2017
5.0
Yes, I recommend this pro
$250
It really well. Angel and Jordan were very knowledgeable. I would hire them again.
Response from CITY BASE PLUMBING, LLC
"We appreciate your positive feedback and looking forward to doing business with you again in the future. Thank you!"

Lorenzo E.
Jan 2017
5.0
Yes, I recommend this pro
$100
The tech rodded the drain and havent had a problem since...
Response from CITY BASE PLUMBING, LLC
"We greatly appreciate your review! Thank you for choosing City Base Plumbing!"

Carla J.
Dec 2016
5.0
Yes, I recommend this pro
I trust them to do any plumbing job I have because they are not only knowledgeable and reasonably priced but they are trustworthy and stand behind their work.
Response from CITY BASE PLUMBING, LLC
"Thank you so much for taking the time to review us. It is greatly appreciated!"
Showing 1-25 of 44

Licensing

Licensed*

Trade License Number

42292

Trade License Expiration

11/30/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

CITY BASE PLUMBING, LLC is currently rated 4.7 overall out of 5.

CITY BASE PLUMBING, LLC accepts the following forms of payment: CreditCard

Yes, CITY BASE PLUMBING, LLC offers free project estimates.

No, CITY BASE PLUMBING, LLC does not offer eco-friendly accreditations.

No, CITY BASE PLUMBING, LLC does not offer a senior discount.

No, CITY BASE PLUMBING, LLC does not offer emergency services.

No, CITY BASE PLUMBING, LLC does not offer warranties.