BOBO CUSTOM BUILDERS
About us
Texas LICENSE # 4769: TRCC #3772. ADDITIONAL CONTACT: Ken Bobo, Cody Engle, Kelly Wilnes
Business highlights
Services we offer
ATTIC CONVERSIONS, CUSTOM DESIGN-BUILD CONSTRUCTION, CUSTOM NEW HOMES, DECKS & PORCHES., DOUBLE SINKS, FRENCH DOORS, GARAGE CONVERSIONS, GRANITE COUNTERTOPS, HOME OFFICE, MASTER BATHROOMS, OUTDOOR KITCHENS, PATIO COVERS, REMODELING, ROOM ADDITIONS, SIDING, SPECIALIZING IN - KITCHEN & BATH, STORAGE ROOMS, SUNROOMS, TUBS, VANITY, WINDOWS
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 0% | ||
| 9% | ||
| 0% | ||
| 9% |
When or if I ever have a remodeling project done I will hire Bobo or else hire someone who can perform to the standards set by Ken and Mac.
Contacted and discussed with several home remodelers our desire for a new complete kitchen remodel. Our primary purpose was to increase the square footage of our kitchen. We received several proposals. All of the remodelers except Bobo Remodeling simply wanted to redo the kitchen area without increasing the square footage. Bobo employee, Troy (designer) worked diligently and tirelessly with us on a plan to expand the square footage and remodel our kitchen.
Troy and Cody (production manager) made several visits to our home to survey the kitchen area. Our project was not an easy one. Troy and Cody developed several ideas. We then went to the Bobo's office (several times) and used a computer model to enable us to decide on an option to implement.
The patience and professionalism of Bobo Remodeling, i.e., Troy and Cody was truly outstanding.
Work began on the agreed upon date and ideas were set in to motion.
Project superintendent was Brock. Throughout the entire process Brock was patient, cooperative and professional. We worked through several challenges together.
Brock kept us informed when workers would arrive. Brock was quick to implement any problems we brought to his attention. The workers left the work area clean every day upon their departure.
We were extraordinarily pleased and satisfied with the remodeling results.
Since the project was finished some minor repairs were timely completed by Bobo.
"We at Bobo Custom Builders pride ourselves on our reputation and customer service. After being in business over 26 years we strive to provide excellent customer service to all of our clients and to address any concerns that may arise. This job was completed in April of 2003 not in 2008. We find it unfortunate that after 10 years and no communication about this issue it now has become a problem. We stand ready to address any issues, but we are not mind readers."
The sub-contractors used on our project were definitely not reflective of the kind of product Bobo is capable of providing. In fact, the carpenter they sent out to repair all the mistakes was far superior to any who had worked on the project before. For the price we paid, our expectations were not met except for the installation of the new sink and faucet. I hope that this was just a glitch and not an indication of their quality of work.
I should say that once we put an armoire over the plugs in the wall and set the TV/media there, the resulting room is a lovely, comfortable sun room. It's not what we set out to accomplish, but "when life gives you lemons, make lemonade" is the result. We won't use Bobo again, but with a little luck, and good subs, they may do a good job for you.
"We appreciate the opportunity to respond to this report. This was our second project for this client. Occasionally during the remodeling process, elements can go differently than planned. One of the goals we reach and/or exceed in every project, is to correct any and all items. The responses are as follows. The outlets : Electricians installed electrical outlets prepared for sheetrock depth instead of wood paneling depth. These were reinstalled properly. The window : Installation of a new window into an existing unsquared opening. The newly installed window is level. (The condition of the new window being level was also concurred by an outside source.) We offered to to level the existing header as to make the reveal more even. The client declined. The door : We had custom made doors for two existing openings. Shortly after their delivery, it was discovered that there were hairline scratches in the glass. We replaced the glass at no extra cost to the client. Unfortunately, a painter ignored one of our MANY strict policies about jobsite decorum. (He brought his son to a jobsite on a Saturday.) We have responded to this and have steps in place to insure this will not happen again. In conclusion, after hundreds of completed projects over the years, we would hope that people understand that not all projects go perfectly. Pride in being the professional remodeling company that we are teamed with the concern for our clients, is the reason why we corrected everything in professional and timely manner."
"All of us at Bobo Custom Builders are very proud when a client is so happy with their finished project that they would take the time to tell us and everyone else about it. This is what we strive for in each and every project with each and every client. We want to sincerely thank this lovely couple for sharing your experience."
Licensing
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