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Bjorn's Audio Video
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Home Theater Wiring - Install, Repair or Conceal,
About us
Bjorn's Audio Video in San Antonio specializes in audio, video equipment sales, service & professional installation. Back in 1975, Bjorn combined his love of music and high fidelity components with legendary Scandinavian perseverance to open his first store on Wagon Wheel, near Nacogdoches and 410. Who could know then that Bjorn's would grow to become one of the most admired and award-winning audio/video dealers in the nation? Well, his customers may have had an inkling. From the very beginning, Bjorn delighted in sharing his excitement and enthusiasm for the fast-paced world of electronic entertainment. Bjorn's has always been the place to see, hear and learn about the latest technology. The bottom line is that we do what we do best and that makes us somewhat unique, but it's one of the key reasons why folks in San Antonio have come to trust us for excellent advice, service and great gear since 1975. Bjorn’s offers delivery & repairs plus the following: Installation: Project Management, Pre-Wire, Telecom/Intercom Systems, Whole-House Distributed Audio & Video Systems, Computer Networks, Home Automation Systems, Wall-Mounted Flat-Panel TV w/ Visible/Invisible Speaker Wiring & more Brands: Sony, LG, Samsung, Epson, Yamaha, Denon, , McIntosh, Peachtree, Sonos, Bose, Rega, Sennheiser, Audioquest.
Business highlights
50 years of experience
Services we offer
Audio, Home Automation, Home Installation, Home Theater, Repair, Video
Accepted Payment Methods
- CreditCard
Reviews
4.849 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 2% | ||
| 4% | ||
| 4% | ||
| 0% |
Showing 1-25 of 49 reviews
Adam H.
Nov 2017
The staff at Bjorn's was friendly, responsive, and engaging. The receiver was tested when I dropped it off to confirm the problem. They repaired and cleaned the receiver quickly it now sounds crisp and clean.
Paul H.
Dec 2016
On a scale of 1 - 10, it was a 10+. Martin, the technician, who came to our house, was a seasoned pro... He assessed the situation and told us he'll order the appropriate replacement part and then he'll get back with me... Sure enough, in a couple of days he called me, came by the house and did a thorough job of replacing the part, reprogramming some functions and making sure everything is working properly. In the meantime, I asked him lots of questions and patiently answered all of my questions... Before he left, he told me he'll check back with us to make sure everything is still functioning properly....
William S.
Dec 2016
Great, would definitely recommend it to a friend.
Stephen P.
May 2016
unknown
Ronald S.
Dec 2015
unknown
Carlos S.
Nov 2015
unknown
David I.
Sep 2015
Very well, fast and clean
Hector G.
Jun 2015
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Nancy F.
May 2015
unknown
Michael B.
Oct 2014
unknown
JB W.
Sep 2014
Capacitors in the power supply were too weak for the power that was needed to run the plasma tv. Samsung had a recall but didn't notify everyone. By the time mine failed Samsung would not have it repaired. I called Bjorns, asked if the could repair it after describing the problem. The technician knew what it was and ordered the part, which took too long for me to be without my TV. I suggested in the future they offer expedited shipping at customer expense in they're a TV fanatic like me.
Tech called and said the part had arrived and he could come out between 11-1 today, which I agreed.
Tech, Martin, was very knowledgeable and professional, even brought a work table and pad to set the TV on while he worked. He swapped the old power board for the new and we are back in TV land.
Tech called and said the part had arrived and he could come out between 11-1 today, which I agreed.
Tech, Martin, was very knowledgeable and professional, even brought a work table and pad to set the TV on while he worked. He swapped the old power board for the new and we are back in TV land.
Jodi S.
Jul 2014
The customer service was astounding. Not only did the kind man in service help us but every other employee, salesmen and manager looked through the entire building for the power cord we needed. They all went above and beyond for a cord they gave us at no charge. This is the customer service that is lacking in most businesses today. At Bjorn's the customer truly is important. I can't thank them all enough. It had been a long, hard day of moving, packing and unpacking and three retail businesses with no luck finding the power cord we needed. They turned a terrible day into a great one! What a great team and genuinely kind and caring people. You guys are the best!!!!!
Vincent N.
Nov 2013
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Maria S.
Nov 2013
They did a very good job and were on time. He did break something on the inside of the TV and never sent me the piece.
Thomas B.
Oct 2013
Bjorns did a site survey back in June 2013 but I thought price was too high. They emailed a 1/2 labor price sale on custom installations and I asked if they wanted to re-bid the job. Ronnie Canedo gave me a new price, and said though the sale was to apply to new equipment installations, they would honor the discount on this job. The original Site survey was $108, which would apply to the job if done. The re-bid would cost $250.00 additional, so we agreed to do it.
Andrew and Ronnie arrived right on time, and worked 3 hours on the room and attic installation and did a really professional job. They were very knowledgeable and knew their business, very neat, and cleaned up thoroughly. Very impressive.
I've been to Bjorns several times over long years for TV's, stereo equipment, and repairs, and have always been satisfied. I don't even bother to go anywhere else.
Andrew and Ronnie arrived right on time, and worked 3 hours on the room and attic installation and did a really professional job. They were very knowledgeable and knew their business, very neat, and cleaned up thoroughly. Very impressive.
I've been to Bjorns several times over long years for TV's, stereo equipment, and repairs, and have always been satisfied. I don't even bother to go anywhere else.
Bobbie W.
Aug 2013
The technician called before coming, arrived on time and promptly covered his shoes at the door before entering our home. He brought a large, folding table that he was able to work on safely without damaging the tv's screen. He was very organized and immediately located the problem and repaired it with the parts he'd brought.
We will most definitely call Bjorn's for all future needs.
We will most definitely call Bjorn's for all future needs.
Alvin E.
Jun 2013
Repairman provided the estimate as requested
Carlos S.
Apr 2013
They were awesome. They were prompt, timely and professional. The services were exactly what they said they would be. I have been loving and enjoying all the audio-video in the house. It was expensive. They know the products. They were fully educated on the products and services they provide and their capability. They advise accordingly what's the best manner to get things installed. They didn't pressure me to add things which would have benefited them, so I appreciated that. They advised the best way to help control cost. Their professionalism, their customer service and their knowledge of the products was top notch.
Christy C.
Feb 2013
Bjorn's Audio Video were quite expensive. They overlooked that fact that they owed me USD 1,500. I had a man who worked for them and he went and checked their book keeping and brought it to their attention and then they let him go. I could have done buying it all from best buy. It was a big job as they had to make holes in the wall to put the wires. They are very pricey and other than that, they did a very good job. They did a very professional job. I wouldn't use them again because I could have gotten it cheaper else where.
Wade T.
Jan 2013
I was left in a lurch by a TV repairman from another company I thought I could trust. He gave me a diagnosis but failed to follow through with the needed repair . I was left with a Sony TV that required a cooling fan to operate. I called Bjorn's and they assigned Martin to the repair. We made an appointment and he had the necessary part on his truck. I had been TVless for over a week due to the bad experience and delays with the other tech. Martin had me up and running in less than an hour which included proper reconnection of my components disconnected willy nilly by the other tech.
I was extremely pleased with Martin's knowledge, courtesy, promptness and professionalism. Bjorn's is a bit pricey but stands behind its work and you can rely on the company. I have found, through experience, that there is a premium for solid, reliable and competent service in today's world.
I was extremely pleased with Martin's knowledge, courtesy, promptness and professionalism. Bjorn's is a bit pricey but stands behind its work and you can rely on the company. I have found, through experience, that there is a premium for solid, reliable and competent service in today's world.
Gail P.
Aug 2012
Everything went very well. I use Bjorn's faithfully and am never disappointed in their work.
RAY B.
Jul 2012
How can you describe perfection?
Salvatore S.
Jun 2012
Totally pleased that everything worked out and would hire this firm again
Alan C.
May 2012
We had purchased a television before from them and had it serviced through them, but there were difficulties with the manufacturer in getting parts so they worked with us and gave us all of our service money back towards the new TV and we got a full warranty with that.
Kevin V.
Feb 2012
Technician called me back within the hour and did diagnostics over the phone, and gave me an estimate.
scheduled appointment for the next day. Called to ask if he could come a little early.
promptly and efficiently performed the service, and even vaccuumed behind the tv set when he was done.
was able to bill credit card from smart phone, and emailed receipt which i accessed before he left.
final price was acutally lower than estimate. Technician was very polite and professional.
scheduled appointment for the next day. Called to ask if he could come a little early.
promptly and efficiently performed the service, and even vaccuumed behind the tv set when he was done.
was able to bill credit card from smart phone, and emailed receipt which i accessed before he left.
final price was acutally lower than estimate. Technician was very polite and professional.
Licensing
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FAQ
Bjorn's Audio Video is currently rated 4.8 overall out of 5.
Bjorn's Audio Video accepts the following forms of payment: CreditCard
No, Bjorn's Audio Video does not offer free project estimates.
No, Bjorn's Audio Video does not offer eco-friendly accreditations.
No, Bjorn's Audio Video does not offer a senior discount.
No, Bjorn's Audio Video does not offer emergency services.
No, Bjorn's Audio Video does not offer warranties.