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As far as the work they did a great job. As far as customer service I wouldn't recommend them to anyone. They're customer service is terrible. I got a call that they had me on the calendar and they were trying to work me in. So I said okay no problem. Then I get another call saying he did you know you were on the list we will be there to put your roof on the next day. After that they came out they put the roof on in the estimate it said ridge vents all the way across. They had to go back and pull the paperwork and they seen that. Then after that I get a check in the mail from the insurance company about needing additional equipment and I didn't even know what it was for so I called the insurance company and asked them what it this for and they said Best Choice had submitted a claim stating that San Antonio had passed this law where you had to have a, they said a replacement of gutters, the metal flashing around your house. I said okay. Understood that, but now when they came out and did my estimate, right now the hail damage chipped my paint, and I said did you all send a supplement claim in for that?, well they didn't. So I had to find someone to do a claim for me to send that in and then before the roof was put on we had a bad rain storm here so I had to be repaired. So they didn't submit the claim so I had to submit the claim myself.
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