Best Carpet Cleaning Experts
About us
From the owner: “Carpet cleaning and flood damage, specialize in taking care of pet problems. 32 yrs Business n this field. I'm also ex-insurance adjuster. certifications in fire, water. Master tech is someone having the training and experience to achieve this level of expertise. I look forward to making sure my customers are happy.
Business highlights
Emergency services offered
25 years of experience
Services we offer
Carpet and upholstery cleaning, flood damage for carpets and structure drying.Tile cleaning, hardwood floor cleaning, oriental rugs, pet and odor treatment
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.76 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 17% | ||
| 0% | ||
| 0% |
Showing 1-6 of 6 reviews
Shawn A.
Jan 2018
Very Very professional....kept me updated through whole procees while on vacation and when we got home. Communication is on point. Would recommend anytime !!! (Mark & Alex)
Response from Best Carpet Cleaning Experts
"Thank you [Member Name Removed], We appreciate your time it took to review us. Have a great week! Mark Tarbox owner/operator"
Michael H.
Oct 2017
After reading their reviews, I decided that Best Carpet Cleaners would be my choice. I was not disappointed. From the initial conversation with Mark, and follow-up texts assuring me of their arrival, the service I came to expect was spot on. On time for the promised arrival, and thorough walk-through and explanation of what to expect. A great job on cleaning and I intend to use them again in the future.
Response from Best Carpet Cleaning Experts
"Thank you, Mr. [Member Name Removed] we appreciate you leaving a review!! Have a great weekend! Regards, Mark Tarbox"
KATHRYN S.
Sep 2016
It went fine. They have good communication. They notify you before they come, and they let you know if they'll be on the later end of the timeframe given. They did try to upsell me, but I think most do that. And my carpets probably did need the enzyme additive (about $100 extra) and the restoration service (I believe around $140?). I didn't do the restoration option. The carpets look better. They seemed more concerned with sanitation than visible spots. They use the black light-ish thing to show you potential problems, which is fine, but my main problem is the look of the carpet, so I want to know that they're going to work to get the visible stuff out (though I understand that not everything will come out). That did not seem to be their emphasis. The carpets were incredibly wet for well over 6 hours and still not totally dry even 24 hours later (even though I cranked the air and ceiling fans for a lot of that time). The cheaper (but still a step above builder grade) carpets in the house dried with a "crispy" look. The expensive carpet dried fine, but I could still see a beverage stain. Not sure if they tried to get it out or not. They did not mention it to me and I didn't point it out to them because I thought they'd be on the look-out for anything like that. They use plastic shields to protect your baseboard and walls from the equipment they run from the outside. Overall, the experience was ok.
Response from Best Carpet Cleaning Experts
"Hi Mam, Thank you for taking the time to leave us a review. My guys are trained to educate and show the customers exactly what a carpet needs. When you do a restoration you are cleaning the carpets twice, once wit a rotary machine, and then again with the truck mount. This does take twice as long to clean carpet when you do this for a customer, we can actually get a carpet 20 to 30 percent cleaner by doing this,however not all customer's need this. I never look at it like my guys are "up selling" but presenting the facts to a customer and giving them a option to do a enzyme treatment and restoration if it is needed. Sometimes I will drop in on a job and make sure that the guys are treating my customer's with the utmost respect. Please call me and we can discuss if you are not happy and we will return to your home and take care of you. Thanks, Mark Tarbox owner/operator. I normally book most of the jobs, so I am happy to speak with you."
Josh A.
Jul 2016
Very professional, did a good job for the price. I would use them again
Response from Best Carpet Cleaning Experts
"Thank you Mr. [Member Name Removed], We look forward to doing work for you again. Have a good one. Mark Tarbox"
Rachel W.
Jul 2015
unknown
Response from Best Carpet Cleaning Experts
"Thank you [Member Name Removed]. We appreciate you. We look forward to taking care of your home in the future."
Shelley C.
May 2015
Wow. This company is by far the best carpet cleaners I've ever had. Honest, hard working and very friendly people. Man and his partner were very professional, efficient and friendly. Prices were great and the quality of work done was tremendous!
Response from Best Carpet Cleaning Experts
"Thank you Mrs [Member name removed]. We appreciate you!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Best Carpet Cleaning Experts is currently rated 4.7 overall out of 5.
Best Carpet Cleaning Experts accepts the following forms of payment: CreditCard
No, Best Carpet Cleaning Experts does not offer free project estimates.
No, Best Carpet Cleaning Experts does not offer eco-friendly accreditations.
No, Best Carpet Cleaning Experts does not offer a senior discount.
Yes, Best Carpet Cleaning Experts offers emergency services.
No, Best Carpet Cleaning Experts does not offer warranties.