Beldon Roofing Co
About us
BELDON Roofing Company is an award-winning business based in San Antonio, Texas. Founded in 1946, it is a family-owned and operated company that specializes in home improvement products and contractor services such as residential roofing, commercial roofing, LeafGuard clog-free gutters, Pella vinyl replacement windows, James Hardie fiber cement siding, and more. After 77 years in business and four generations of family members leading, BELDON Roofing Company is one of the city’s highest-profile businesses with a long list of accomplishments. Year after year, BELDON is consistently named a Best Place to Work by the San Antonio Business Journal and a Top Work Place by the San Antonio Express-News. The company also received a Family-Owned Business Award from the San Antonio Business Journal in 2019.
Business highlights
Se habla espanol
Emergency services offered
79 years of experience
Services we offer
Roofing, dow powerhouse shingles, gutters, insulation & skylights., radiant barriers, siding, waterproofing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4136 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 15% | ||
| 8% | ||
| 2% | ||
| 5% |
Showing 1-25 of 136 reviews
James E.
Dec 2023
there was no service it was lawsy. They didn't do anything for me.
Linda C.
Aug 2020
Installed on day as expected. Completed work on time. They are perfect. I like the large downspouts and larger gutters. You can a difference in quality. These are great quality
Response from Beldon Roofing Co
"Thank you very much for your kind words. We work hard each and every day to exceed expectations. Brad Beldon, Chief Culture Officer."
JUNDA W.
Jun 2018
They told me there'd be a nine-month wait, which was accurate. Estimated amount was the amount paid. Bulk of the work was done within a week. They communicated pretty well. When one of their trailers was left blocking the driveway overnight, I called main # and someone moved it before I needed to leave for work. The company sent small thank-you gifts at the end. Short on attention to detail on one, less accessible side of the house. On that side only, the old gutter guards were removed and not re-installed, just left on the ground; and the internet cable that had been draped over the roof (bad choice by cable company installer) was left dangling down the side of the house,
Response from Beldon Roofing Co
"Thank you for your feedback. Our goal is 100% customer satisfaction. If we dropped the ball, or could have done something better, please call us as we would welcome the opportunity to address any pending concerns. Thanks again. Brad Beldon, CEO"
Ryan W.
Nov 2017
I figured I would go with these guys as I’ve heard great things. My family, friends and work have used them and I’ve used them on a rental. Sales guy came out and addressed all my concerns and did an awesome job covering everything. I had a few follow up emails with him where we had talked about needing some work done by a carpenter when they were repairing the section. He mentioned the president said it shouldn’t be an issue and their carpenter can do it. After a few months they finally come out to do the work and they missed something in quote which is fine, but they completely skipped over the carpentry work and forgot a few repairs. I follow up with someone at beldon, they send out someone to look. He acknowledged the section he could see wasn’t done but didn’t want to go into the attic to see the repairs that were missed. I climbed into the attic take some pictures to show since he didn’t want to get dirty and he mentioned it wasn’t their problem and that I would need to get a carpenter out here; even though those repairs were discussed prior. During this entire time I’m trying to get things sorted out they keep hounding me to pay the bill for unfinished work! Stay away from these guys, they backed on their word and was just a horrible customer service experience. I would never go with them again.
Response from Beldon Roofing Co
"Mr. [Member Name Removed] Thank you for the feedback. We will look into it and get back to you. Brad Beldon, CEO"
Pete M.
Nov 2017
Great work quality product
Response from Beldon Roofing Co
"Mr. [Member Name Removed] Thank you very much for our "A" grade. We really do appreciate the feedback and you've made our day. Have an Awesome Tuesday!!! Brad Beldon, CEO"
Connie R.
Aug 2017
It took awhile but eventually got done
Response from Beldon Roofing Co
"Thank you for your feedback. Our focus is on the installation and the long term viability of your new roof. We apologize for the delays but we'd rather have the right crews do the job than finish earlier with a non-performing product. Thanks again for the opportunity and have an Awesome Day! Brad Beldon, CEO"
Carol P.
Mar 2017
unknown
Response from Beldon Roofing Co
"Thank you very much for your kind words. Your grade of an "A" made our day! Brad Beldon, CEO"
BRUCE C.
Oct 2016
The price is a little of the high side.
Response from Beldon Roofing Co
"Thank you for your feedback. There are costs that you don't necessarily see in one proposal vs. another. Materials and workmanship can vary quite a bit. We thank you for the opportunity. Brad Beldon, CEO"
William M.
Sep 2016
Two years later no problems.
Response from Beldon Roofing Co
"Thank you for your kind words. Brad Beldon, CEO"
Donna E.
Feb 2016
unknown
Response from Beldon Roofing Co
"Thank you very much for your Awesome feedback. We work hard each and every day to exceed our customer's expectations. We know, that when we wake up each day, we start all over and we really work hard. As our Mission Statement says, Integrity is our family business. Thanks again and we look forward to being of service again in the future. Have a great day! Brad Beldon CEO"
Donna E.
Feb 2016
In my opinion, Beldon Roofing is the top of the line roofing company and I will never use anyone else but them for my future needs. They are by far, a class act , compared to the previous roofing company that just replaced my roof in Sept 2015 and leaked 1 mo. later.
Their staff is exceptional and their longevity in the business speaks for itself. My regret, was not using them in the first place and was a grave mistake on my part. Although my repair was a small amount of money, they did not sacrifice quality or customer service and treated our issue as important as any other regardless of price.
Exceptional from start to finish..
Their staff is exceptional and their longevity in the business speaks for itself. My regret, was not using them in the first place and was a grave mistake on my part. Although my repair was a small amount of money, they did not sacrifice quality or customer service and treated our issue as important as any other regardless of price.
Exceptional from start to finish..
Dina S.
Feb 2016
unknown
Response from Beldon Roofing Co
"Thank you for your feedback. Bea will be in touch with you ASAP. Brad Beldon CEO"
Janet P.
Feb 2016
unknown
Response from Beldon Roofing Co
"Thank you for your feedback. We are truly sorry that your experience wasn't what you expected and trust that after our last meeting everything was resolved to your satisfaction. If not, please call us at (210) 341-3100 and we will be more than happy to meet again. Thanks for your trust in BELDON. Brad Beldon CEO"
Janet P.
Nov 2015
The initial meeting with Beldon's sales reps went well. The two men that came out to my house showed my husband and I what needed to be done and why. We sat down and discussed all of our options, cost, scheduling and everything we could expect. We were so impressed with their attention to detail that we hired them knowing we would have to wait three weeks to a month for the work to begin. What we didn't expect was how difficult it would be to get the job completed !
It took 6 weeks for the crew to come out and the work was done within a few days. The roof looks great, however the patio part of the roof leaks and one of the eaves that had rotted was supposed to be removed but instead a big hole was left where wood should've been. On top of that, the job supervisor never came out to complete a final walk through. I had to call the company myself and they sent him out on a Saturday. He agreed that the work was not completed and said he'd be sure it was finished properly. That was two weeks ago. in the interim, we have had another supervisor contact my husband and promise to show up but did not come or call on the scheduled day. He finally came during the week and swore he had been out to our house. Needless to say, we are still waiting for the work to be finished. This has been a nightmare. In addition to the lack of professionalism, when the crew covered our skylight, they did so after replacing the shingles so there was an awful smell of some sort of adhesive for weeks. I homeschool and it was awful to have my children in the house with such a bad smell on top of the headaches I got from the odor.
While I like the way the main part of our roof looks, I am disappointed with the follow through after our initial consultation. I had always heard such great things about Beldon and while it may be true in certain circumstances, it wasn't the case for us. I would not recommend them for another job!
It took 6 weeks for the crew to come out and the work was done within a few days. The roof looks great, however the patio part of the roof leaks and one of the eaves that had rotted was supposed to be removed but instead a big hole was left where wood should've been. On top of that, the job supervisor never came out to complete a final walk through. I had to call the company myself and they sent him out on a Saturday. He agreed that the work was not completed and said he'd be sure it was finished properly. That was two weeks ago. in the interim, we have had another supervisor contact my husband and promise to show up but did not come or call on the scheduled day. He finally came during the week and swore he had been out to our house. Needless to say, we are still waiting for the work to be finished. This has been a nightmare. In addition to the lack of professionalism, when the crew covered our skylight, they did so after replacing the shingles so there was an awful smell of some sort of adhesive for weeks. I homeschool and it was awful to have my children in the house with such a bad smell on top of the headaches I got from the odor.
While I like the way the main part of our roof looks, I am disappointed with the follow through after our initial consultation. I had always heard such great things about Beldon and while it may be true in certain circumstances, it wasn't the case for us. I would not recommend them for another job!
William F.
Nov 2015
unknown
Response from Beldon Roofing Co
"Thank you so much for the feedback. You made our day!!!!!!!!!!!!!!!!!!!!!!"
Dennis G.
Aug 2015
unknown
Response from Beldon Roofing Co
"Thank you so much for your feedback. We will continue to work hard to exceed your expectations. Have an excellent Sunday. Brad Beldon CEO"
Debbie S.
Aug 2015
unknown
Response from Beldon Roofing Co
"Thank you for your feedback. Sometimes, leaks are from multiple locations and are difficult to detect. Our records reflected nearly a year had gone by without any issues; thus, we'd like to discuss with you to ensure we didn't drop the ball. One of our TEAM members will reach out to you today. Thanks again for the feedback. Brad Beldon CEO"
Connie T.
Aug 2015
unknown
Response from Beldon Roofing Co
"Wow, you made our day. We are ringing the bell at our office!!!! Thanks a million for your Awesome rating. Also, please call us if you have any problems as we are ready to be of service. Have a super day!!! Brad Beldon CEO"
S W.
Aug 2015
unknown
Response from Beldon Roofing Co
"Thank you very much for your Awesome Rating and for your feedback. We strongly believe that our customers appreciate the value we provide and our TEAM works hard each and every day to get better at what we do. You can be assured that we will take what we learned today and analyze it so that our product is even better tomorrow. Thanks again for your kind words. Have a great day! Brad Beldon CEO"
Marilyn F.
Jul 2015
unknown
Response from Beldon Roofing Co
"Thank you very much for your feedback. We really work hard to exceed expectations and truly appreciate you taking time to let us know. Thanks for making our day. Have an Awesome Day! Brad Beldon CEO"
Curtis W.
Jun 2015
unknown
Response from Beldon Roofing Co
"Thank you very much for your positive feedback. Have a great day. Brad Beldon CEO"
Stephen S.
May 2015
unknown
Response from Beldon Roofing Co
"(removed member name) - You made our day. Thank you very much for your kind words. We work hard each and every day to exceed expectations and your comments reinforce our hard work. Thanks again. Brad Beldon CEO"
Brenda H.
Dec 2014
We hesitated in calling Beldon Roofing because we had heard they were the most expensive in town for replacing a roof. After getting bids from 3 different roofers ranging in price from $14,000 to $19,000 to remove our tile roof and replace with shingles we thought we should go ahead and see what Beldon had to say....best decision we ever made regarding repairs/replacement for our home.
When the salesman/estimator showed up he immediately asked me if I had major leaks and I told him no....none in quite some time, over a year and only when we had very high rate of winds with rain blowing side ways. He inspected the roof from both sides of our attic and showed me where the decking was in really good shape...then the good news....you don't REPLACE tile roofs, you REPAIR them after locating where the leaks originate. We found where the decking had rotted in one area of the left side of our roof and the front left side. He told me tile roofs can last as long as 75 years and estimated ours to have approximately 35 to 40 years of life left on it. Why didn't any of the other 3 roofers tell us this????? He readily admitted Beldon is among the highest dollar wise but they are also the best, using only the finest materials.
So, instead of spending $19,000 to replace our roof we paid $2800 to repair it with a warranty. The appointment was made shortly after we set up to have the roof fixed and the two gentlemen who came to fix the roof were efficient, polite and cleaned up afterwards like they were never there.
All in all a great experience and will definitely be calling Beldon when needed in the future.
When the salesman/estimator showed up he immediately asked me if I had major leaks and I told him no....none in quite some time, over a year and only when we had very high rate of winds with rain blowing side ways. He inspected the roof from both sides of our attic and showed me where the decking was in really good shape...then the good news....you don't REPLACE tile roofs, you REPAIR them after locating where the leaks originate. We found where the decking had rotted in one area of the left side of our roof and the front left side. He told me tile roofs can last as long as 75 years and estimated ours to have approximately 35 to 40 years of life left on it. Why didn't any of the other 3 roofers tell us this????? He readily admitted Beldon is among the highest dollar wise but they are also the best, using only the finest materials.
So, instead of spending $19,000 to replace our roof we paid $2800 to repair it with a warranty. The appointment was made shortly after we set up to have the roof fixed and the two gentlemen who came to fix the roof were efficient, polite and cleaned up afterwards like they were never there.
All in all a great experience and will definitely be calling Beldon when needed in the future.
Response from Beldon Roofing Co
"Thank you very much for your kind words. We work hard each hand every day to exceed the expectations of our customers. Thanks again and have an awesome New Year. Brad Beldon President & CEO"
Billie M.
Dec 2014
We had some trouble at first and some staff was rude. I spoke with the same staff later and everything smoothed out and now that the leaf guards have been installed everything went well. We haven't had a hard rain since they installed them but everything looks real good. The guards look 1,000 times better than what was on the gutters before.
Response from Beldon Roofing Co
"BELDON Roofing Company has no record of this contract but will continue to look. If so, we will contact the customer and address their concerns. Brad Beldon President & CEO"
Becky S.
Dec 2014
They are very responsive. Their prices are high, but they are good. They are fine. We had them come out here 6 or 7 times in 4 years. We have done as much as $4,000 with them. The repair on these roofs are pretty frequent, the Mediterranean tile.
Response from Beldon Roofing Co
"Thank you for your feedback. Part of the cost of repairing a roof are the costs associated with ensuring they are properly trained and drug free. These come at a cost. Most of our competitors don't have the same stringent requirements and it's a strategic decision on our part to provide the customer with this added value. We truly appreciate the opportunity and look forward to working with you again in the future."
Licensing
State Contractor License Requirements
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FAQ
Beldon Roofing Co is currently rated 4.4 overall out of 5.
Beldon Roofing Co accepts the following forms of payment: CreditCard
Yes, Beldon Roofing Co offers free project estimates.
No, Beldon Roofing Co does not offer eco-friendly accreditations.
No, Beldon Roofing Co does not offer a senior discount.
Yes, Beldon Roofing Co offers emergency services.
No, Beldon Roofing Co does not offer warranties.