Reviews
5.02 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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Showing 1-2 of 2 reviews
Juan H.
Dec 2014
Furniture - Sales
unknown
Rhonda S.
Jun 2014
Furniture - Sales
unknown
Marty C.
Mar 2013
Furniture - Sales
We did not want to spend 7 grand on a bed, but were given an awesome sales pitch and complete assurance about 100% satisfaction guaranteed. The salesperson mentioned this bed had features designed by NASA, for example. My wife loved the feel of the bed, as did I. When we got home, we discussed the purchase and reassured ourselves that at least we had a money back guarantee. The mattress was out of stock when we ordered, so the wait was going to be about a month. After about two weeks, my wife began having major second thoughts. Too much money, too much waiting, just not feeling good about it. So she attempted to cancel the order. Ashley Furniture doesn't work that way. Even though the bed has STILL not been delivered, they're refusing to cancel the order, stating we signed a contract and MUST accept delivery of this mattress or they will bill us anyway. The ONLY accommodation offered was to allow us to spend 7 grand on some other items in their store. I don't care what else they may do well, this is not how you treat your customers and a horrible business practice. Will never buy there again.
JD H.
Nov 2011
Furniture - Sales
It went very well.
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FAQ
ASHLEY FURNITURE HOMESTORE is currently rated 5.0 overall out of 5.
No, ASHLEY FURNITURE HOMESTORE does not offer free project estimates.
No, ASHLEY FURNITURE HOMESTORE does not offer eco-friendly accreditations.
No, ASHLEY FURNITURE HOMESTORE does not offer a senior discount.
No, ASHLEY FURNITURE HOMESTORE does not offer emergency services.
No, ASHLEY FURNITURE HOMESTORE does not offer warranties.