Asap Plumbing Service
About us
plumbing
Business highlights
Services we offer
plumbing
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
72% | ||
7% | ||
2% | ||
2% | ||
17% |
I could not have asked for better service. Both Mike and David were extremely courteous and professional. They were at my home on a timely basis I was even called once they were 30 minutes out. The work that was done was very good and the area was left neat and clean. I would highly recommend this company to anyone that is looking for a professional, neat and honest group!
This company was called by American Home Shield. We called for a leaking faucet in our bathtub. We were not sure where the water was coming from. When they came out the 1st time, they diagnosed it as an aerator that needed to be replaced. I paid $75 to AHS for this. Fine, I was glad that it seemed to be fixed. Then a couple of weeks later it leak started gushing again. It was like they didn't do anything to fix it the first time. I called AHS back and they resent ASAP Plumbing at no cost. This time the diagnoses was different -- for the exact same leak I called about the first time. This time it was due to a shower valve. And to make matters worse, they ruined any coverage I had with AHS because they told them that it was a broken Jacuzzi tub. It was not the tub that was broken, it was the shower valve. They can't seem to get their stories straight, so now I have to pay for this mess out of pocket. I've tried calling ASAP Plumbing 5 times to get to the bottom of what exactly they told AHS. First 3 times I called, they would not return my call. The 4th time, I spoke to Belinda and she seemed very nice and helpful, but then she never called me back. When I called her back (5th call back), she said that I had to deal with AHS. Even though I explained to her that ASAP Plumbing did not correctly fix the problem the first time and that they told AHS the wrong information she was very dismissive and rude. I would recommend that you as for another plumbing company when going through AHS or any other "Warranty" company. It seems like they work more for them than for you. I have also read a similar experience about them on the ripoffreport.com? Also, they give you a 6 hours arrival window as if you have nothing to do but wait around for them for 6 hours.
Licensing
State Contractor License Requirements
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