Artesian Pools

John has been very professional, prompt, courteous, efficient, and knowledgeable. He needed two appointments in addition to the consultation and he did not ask for payment until the job was done and cleaned up. We knew we needed lots of work done. John recommended new equipment in some cases and repaired existing equipment in other cases. John was willing to undertake the job, finish it, and explain it to both of us. We will call him again when the need arises.

referred provider came out , looked at pump and said he would come back in a couple of days. Never called or came back to do the work.

There was very little communication, other than me to the company. The only reason I called them, was because they were building a pool close to my home. I obtained the number and website from the sign. I asked them to design a pool based on the size, and if we could meet. We never met, they sent me quote. I didn't move forward with any additional information

It was an excellent experience. They were personable, easy to contact, creative, and they did a lot of custom work.

They were wonderful. Their service was very good. They were very knowledgeable and had problem solving capabilities. I was building the pool through another pool builder. I reached out to Artesian Pools because I wasn't happy with the way things were going with the first builder. They came in and they took over. I wished I had used them from day one. They came in on the very end of the project. In retrospect, the amount of money that I would have paid using them would have been well worth the frustration that the other company caused. We get what we pay for. I can't say enough nice things about them.

Artesian Pools have become my San Antonio Santas!! Johnnie Brajkovic and Brett (the owners) came to evaluate a pool we were expecting to have to demo completely and were seekiing options on removal, full renovation or filling in as winter freezes are headed our way and didn't feel there was any possibility of getting anything done before a freeze that would destroy all the equipment due to leaks and inability to run the system. Rather than jump to a hasty decision, Johnnie gathered his excellent set of compatriot workmen and scheduled us between builds and designs which is their major forte and had us up and operational within a week after one full days work by a most excellent repair crew. Simply Amazing! They came in, dug holes, cut, properly presurrized and tested all the lines, discovered all the leaks, cut through concrete decking, repaired the leaks and plumbing expertly, happily, taking great pride in both their work and methodology. This team needed essentially minimal supervision or watching over, the KNEW what they were doing and exactly how to do it right the first time. They replaced what was necessary, making NO 'vague' recommendations for expensive variants of dubious value during the work. Johnnie was hands on with helping them to diagnose, verify the locations and the team followed through. What I was dreading based on experiences of the last several years with others turned into a joy to behold as you could tell these people were great and had worked through similar diverse situations together before. We gave a few days to verify that all was well and then, on schedule, Johnnie had a masonry crew come in a prepare a beautiful flagstone and concrete patch for the decking, properly rebarred in, and also tested and verifired ALL the electrical and ground wiring for lights and blowers etc before the patch was done. Again the mason was a true expert in his work and you could tell. Additionally in the case of both crews, at the time of them leaving our property, the entire area was policed and cleaned so you could not tell they had been there at all except for the excellent completed work. I did not have to lift a finger to clean up after them in either instance! Saving our pool at this time and just experiencing the work and customer service, professionalism and courtesy by this team has turned out to be our best unexpected Christmas present ever. Artesian Pools has given us the breathing room to have time to come up with a comprehensive plan for future renovation where others we had contacted would not even consider this approach as not being a big profit job for them. I've finally found a company I can trust imiplicitly because they've earned it the first time out of the gate.