ARNOLD MOOS AIR CONDITIONING & HEATING
About us
LICENSES PLUMBING M5731 & AIR CONDITIONING TACLB002795C.
Business highlights
Emergency services offered
80 years of experience
Services we offer
ACCESSORIES., HEATING & AIR CONDITIONING, PLUMBING
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.738 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 0% | ||
| 3% | ||
| 3% | ||
| 5% |
Showing 1-25 of 38 reviews
Marlene F.
Aug 2018
They are fantastic and we have come to rely on them. We would highly recommend them.
Lee W.
Sep 2017
See attached.
Scott M.
Apr 2017
We'd been putting this job off for a couple of years thinking it would be an unpleasant, disruptive hassle, but these guys made it easy. We worked with Tony Tamez who was super helpful but put no pressure on us to "upsell" anything. The installers, Johnny and Tony, were courteous, efficient, and totally competent. A great experience all around.
Steve D.
Mar 2017
unknown
Barney R.
Dec 2016
We called the Moos Co for a furnace cleaning for winter. They send out Juan Acuna who cleaned & checked out the unit. We had been concerned about our old a/c heater unit. We asked him how long we had before needing a new one. He was honest with us and told us not to worry. We asked about a replacement. He called Tony Tames. He was over in 30 mins. We were happy with the pricing. Two days later Juan & Estevan put in our new unit. They did great. We are very satisfied.
Joyce G.
Sep 2016
unknown
Homeowner
Aug 2016
Very professional group of men-they did an excellent job-they cleaned up well & were very focused on job.
Cynthia J.
May 2016
unknown
Pat S.
Apr 2016
.
James F.
Mar 2016
prompt, friendly, affordable servic
Richard R.
Mar 2016
Excellent on time accessed problem offered option at various costs next day a team of 3 or 4 removed old HVAC system and installed new excellent system before 3 pm arrived about 8; 15 as promised so far excellent they got as reports and refunds.
Rodney W.
Feb 2016
Very impressed with all employees. Prompt, courteous, helpful, informative & cleaned all areas.
Kate G.
Jan 2016
Tony Tarmez was the salesperson and over sale the project. He was great to work with the installers-Johnny, Johnny and Jesse, were equally efficient and polite. I have lived in my home for 45 years and never been more satisfied with salesperson and installers.
Lori E.
Sep 2015
The company was absolutely outstanding! Quality of the work is superb and the professionalism of all the workers from sales to installation is superb! This new trane unit has shaved another $50.00 per month of our electric bill (we also have solar panels so this additional savings is on top of the great solar savings) . The new interactive thermostat lets the company know if there is a problem or an error code. Installation took most of the day and the workers were prompt and courteous. Cant say enough good things about Arnold Moos!
Laura M.
Jul 2015
Tony worked with my busy schedule to get an estimate and the install done as quickly as possible. despite the extremely bad weather.
Katrina E.
Jun 2015
Arnold Moos crew did an awesome job, neat, professional, on time. Great job!
CONNIE W.
Apr 2015
I usually wait for when I have a list. They are prompt, and they do air conditioning too. Some jobs are more expensive than others. They may be a little high on the price, but I don't call around, so I don't know.
Brian H.
Mar 2015
There was a lot of work with CPS contractors to access the nature of the system leaks.
This lead to a redesign of the system to balance the supply and return air feeds which were totally out of whack, by Jim Moos.
A new state of the art Trane high SEER furnace, air-handler and external unit was installed along with duct repair and the installation of a new Mini-Split system that turned a 2 car garage into a storage area and office.
There was a complete rip out and replacement of the plumbing in the utility and laundry rooms which had been done without any venting.
There were also several repairs to plumbing in the house, and in the garage bay that had been converted into a small apartment.
Bottom line, the HVAC works well. I love the Mimi-Split, and we use Arnold Moos for twice a year system maintenance.
This lead to a redesign of the system to balance the supply and return air feeds which were totally out of whack, by Jim Moos.
A new state of the art Trane high SEER furnace, air-handler and external unit was installed along with duct repair and the installation of a new Mini-Split system that turned a 2 car garage into a storage area and office.
There was a complete rip out and replacement of the plumbing in the utility and laundry rooms which had been done without any venting.
There were also several repairs to plumbing in the house, and in the garage bay that had been converted into a small apartment.
Bottom line, the HVAC works well. I love the Mimi-Split, and we use Arnold Moos for twice a year system maintenance.
Thomas M.
Feb 2015
OUTSTANDING. PROFESSIONALS ALL THE WAY THROUGH. ENSURED INTERIOR OF THE HOME WAS PROTECTED. FIRST NIGHT WAS COLD SO ENSURED HEAT THAT NIGHT. FOLLOWED UP TO ENSURE OUR NEEDS WERE MET TO OUR SATISFACTION.
Carol W.
Jan 2015
I've had some issues with them so I haven't used them since. The AC was working worse after they came and I did get a partial refund.
Karen B.
Jan 2015
I have used Arnold Moos Company for all of my plumbing needs for over forty years. They are dependable, prompt, professional and do efficient work.
Mary A.
Dec 2014
We've used Arnold Moos check-up service for as long as we've owned this house (almost ten) years. Something I really like is, we usually always have the same technician(Louie), he knows us and our system. They technicians have always been very professional, careful, and thorough. They never push extra services or add-ons. They give honest opinions about the "health" of our system. When we have had problems, we've never thought they've tried to add-on extras that aren't necessary and the costs associated with repairs is reasonable. When it comes time for a new system we will choose to stay with them.
Katrina E.
Oct 2014
Really well! The technician was fast, efficient and got everything fixed. He even found us a cheaper way to keep the unit running more efficiently for the next 2-3 years (our unit is old and should have already quit for good by now).
Sharon B.
Sep 2014
I don't remember what the estimate was but I knew it was too high. They quoted me last August for the condenser and it was too high, and they quoted me again. I started calling around in spring time to get the condenser serviced and they were too high on the service as well. Just that they were a little high but not their quality or anything because I can't state as to the quality of work that they do. They were extremely responsive when I called for the thing. If the pricing was right, then I would use them in the future.
Um just for clarification, I gave this review over the phone. This company did NOT complete any work at my home. So the response that the company gave was completely incorrect. No one from this company has ever been to my home. I just called to get a quote for spring/fall tune-up on my ac/heating units. They were a bit more expensive than I was willing to spend since there were deals on Angie's website. That was the only statement I made to representative on the phone from Angie's List. I do not have any first hand knowledge of this company's work.
Um just for clarification, I gave this review over the phone. This company did NOT complete any work at my home. So the response that the company gave was completely incorrect. No one from this company has ever been to my home. I just called to get a quote for spring/fall tune-up on my ac/heating units. They were a bit more expensive than I was willing to spend since there were deals on Angie's website. That was the only statement I made to representative on the phone from Angie's List. I do not have any first hand knowledge of this company's work.
Response from ARNOLD MOOS AIR CONDITIONING & HEATING
"On 9/14/14. At [member name removed] request we dispatched a service technician to her home to perform a free estimate on repairing her existing system. After completing our diagnostic service it was determined that her system had developed a freon leak and refrigerant levels were extremely low. The technician identified and isolated the problem then provided [member name removed] with an upfront price to repair the leak and replace the refrigerant that was lost. As is customary once we confirm a faulty component is out of warranty coverage,past the 10 yr service industry benchmark, and the customer is faced with a major repair we provide a second replacement quote option at no extra charge as an alternative to the repair. We regret that we were unable to reach an agreement on either a repair or a replacement due to [member name removed] budget at that time.In closing Arnold Moos Co.never charged nor collected any monetary fees for the services we provided to her on 9/14/2014. As Arnold Moos Co.enters its 69th year of operation we have always striven toward providing our customers with the the highest level of service, quality craftsmanship, and an overall comfortable experience when using any of our plumbing or air conditioning services. Arnold Moos Co. is also puzzled as to why [member name removed] choose to give us less than an "A" rating when no repair or equipment replacement was authorized or performed."
Daniel R.
Aug 2014
Salesperson listened to us and offered several options. The team came the next day and quot;just to remove the old system and prepare for installationand quot;. But that same night we had A/C from our brand new heat pump! They worked extra hard in sweltering heat to install this complex system ahead of schedule to make us comfortable ASAP! The whole team was highly competent, professional and nice to deal with. Site was carefully cleaned and installed system improve the appearance and the value of the house.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ARNOLD MOOS AIR CONDITIONING & HEATING is currently rated 4.7 overall out of 5.
ARNOLD MOOS AIR CONDITIONING & HEATING accepts the following forms of payment: CreditCard
No, ARNOLD MOOS AIR CONDITIONING & HEATING does not offer free project estimates.
No, ARNOLD MOOS AIR CONDITIONING & HEATING does not offer eco-friendly accreditations.
No, ARNOLD MOOS AIR CONDITIONING & HEATING does not offer a senior discount.
Yes, ARNOLD MOOS AIR CONDITIONING & HEATING offers emergency services.
No, ARNOLD MOOS AIR CONDITIONING & HEATING does not offer warranties.
Contact Information
11326 N I-35, San Antonio, TX 78233
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