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Alamo Plumbing Solutions of San Antonio

General Remodeling, Plumbing, Sewer Cleaning,

About us

*FREE CAMERA & LOCATING SERVICE with any DRAIN CLEANING PURCHASE *FREE WATER HEATER FLUSH (maintance) with any new installation NO REAL PLUMBING or DRAIN COMPANY can beat our prices !! NO AFTER HOUR CHARGES and NO HIDDEN FEES -Upfront pricing is available -We only allow REAL licensed plumbers in your home that will do the actual repairs or services. -LICENSES posted on every ad and every document to prove we are real ! -ALL our vehicles are properly marked to identify LEGAL plumbing services ! -100% satisfaction guaranteed or the service is FREE -All jobs are supervised by the MASTER PLUMBER -Residential and commercial services are both available -We work with all insurance claims NO REAL PLUMBING or DRAIN COMPANY CAN BEAT OUR PRICES !! http://www.alamoplumbingsolutions.com/#! or like us on facebook http://www.facebook.com/AlamoPlumbingSolutions210 210-394-7454 LIC. # m-39431 TCEQ # BP0012341 *Insurance claims welcomed !! ALAMO PLUMBING SOLUTIONS - 24 hour service is available 210-394-7454 *** Licensed, bonded & fully insured *** LIC. # m-39431 RAILROAD COMMISSION OF TEXAS exemp. Registrant (Propane) Repairs remodels & New installs IN ACCORDANCE WITH CHAPTER 1301 OCC. CODE Texas State Board of Plumbing Examiners (512)936-5200 929 East 41st Austin, Tx. 78765 or www.tsbpe.state.tx.us

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

LEAK DETECTION LEAK TEST INTERNAL CAMERA INSPECTION (drain scope) Water heater repairs/ installs Tankless water heater trouble shooting Tankless natural gas repairs, reoutes and new installations propane certified leak detection slab leak repairs Water & Drain repairs under SLAB HOUSES Water & Drain repairs below ground (in yard) Sprinkler repairs Backflow Testing Commercial Plumbing repairs , reroutes, remodels , etc. BARTER is available

Services we don't offer

NO DRYWALL or PAINTING

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
17%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.3
responsiveness
4.2
punctuality
4.2
Showing 1-6 of 6 reviews

Jim C.
01/2016
3.0
plumbing, remodeling, water heater repair
  + 1 more
They came out on time and were professional/polite. My husband had left the hot water heater off when we were trying to determine why it was not working so they turned it on first thing. I explained the issue we were having (initial hot water but running out of hot water extremely quickly. In talking with the plumbers they thought there may have been hard water deposits in the line going to the bathrooms that should be flushed and they stated that the attic water heater was 11 years old and needed to be replaced. They did not provide any written diagnosis but would get with the home warranty and report this. According to the home warranty, Alamo reported to them that nothing was wrong with the hot water heater and we just needed to drain it and remove sediment (had already been done). I asked Alamo Plumbing for a copy of what they reported to the home warranty company and they said their agreement with the warranty company does not allow them to provide a copy to us but they read what was reported (basically the diagnosis above). I asked the warranty company about the diagnosis and they said that any questions should go to Alamo because their report was that it was working perfectly fine. Since it needed to be replaced anyway regardless if the warranty covered it - I asked Alamo for a quote on replacing it. I never got a response/call back with a quote. Who is telling the truth ? the warranty co. or the plumbers? Who knows but Alamo did not respond to the request for quote even though we have to pay them the $60 service fee to come out and take a look at it.
Description of Work: Alamo plumbing was assigned by our home warranty to look at a water heater that was not producing only lukewarm water.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$60

Luly S.
10/2015
1.0
plumbing
  + -1 more
I would like to express my experience with this company in the hopes that this can become a coaching tool for their employees and/or owner. My disposal was leaking and I received a referral for Alamo Plumbing from my home warranty company. They came out to fix the disposal and we thought it was all taken care of, however it started leaking again the same night. I called Alamo and requested that they come back because it wasn't fixed and this is what happened: I first want to thank the young lady who answers the phone for her professionalism and her sincere willingness to help me with my plumbing issue. Unfortunately, I don't remember her name but I applaud her for the way she handles their every day business. Thank you. I asked to speak to the owner/manager/supervisor about my scheduling issue and Santiago called me back. He didn't divulge his title, but he came at me very defensively. He insulted me by saying that he was sorry that I didn't understand his trade or his scheduling business. He blamed the lady in the office for scheduling me on Thursday and that he didn't understand why she would tell me that they can see me on Friday when he is booked for Friday and Saturday and that he couldn't see me until Monday. He also called me a 3 percenter and that I was not priority because I was from a warranty company and that I wouldn't use them again in the near future. I have never been so wrongly treated by a service company. I told him that part of customer service was keeping their word or at least calling the customer and communicating that they were unable to keep the appointment. I also told him that if he was not going to represent First American Home Warranty respectfully, then he needs to cancel his contract with them. I have reported Alamo Plumbing Solutions to my warranty company for a violation on customer service and performance. I am in the mortgage business and will be telling all of my realtors not to use the company in the near future. I certainly don't want the citizens of San Antonio to go through what I just went through with this plumbing company. I am glad to see that they have plenty of work in San Antonio but they must remember that it is customers like me that keep them in business.
Description of Work: They came to fix the leaking garbage disposal

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$65

Michael M.
10/2014
5.0
remodeling
  + -1 more
Santiago was a very responsive plumber and worked with my needs in order to get this job done within my budget. I had 3 plumbers come out and he was the most knowledgeable and the best priced. He let me do the trenching for the sewer and water line which saved me a lot of money. Overall a great staff and will be using again.
Description of Work: 1. Ran a new water line from the water meter to the house. 2. Ran a sewer and water line to the back garage because I wanted to convert it to a livable apartment. 3. Installed a lift station due the there not being enough fall from the garage apartment to the sewer line in the front. 4. Ran all the plumbing in the garage apt for kitchen sink, claw foot tub, toilet, bathroom sink, and water heater. 5. Hooked up all the fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Liezl D.
08/2014
5.0
remodeling
  + -1 more
Assessed and explained what the cause of problem completely. Gil was very informative and answered our questions. Thank you.
Description of Work: Fixed yard water leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$325

Roy R.
10/2013
5.0
sewer cleaning
  + -1 more
The price was phenomenal and they have always been quick to get out to me. They have always been courteous and do a good job.
Description of Work: They have run a camera into my sewer pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christy C.
10/2011
5.0
plumbing, remodeling
  + 0 more
Santiago's work is excellent! He's a very honest man, and I really love working with him.
Description of Work: Santiago has helped me with some remodeling work. Basically, he's cleaned up a mess that another plumber created.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    126 El Mio, San Antonio, TX 78216

    http://www.alamoplumbingsolutions.com/

    Service hours

    Sunday:
    7:00 AM - 11:30 PM
    Monday:
    7:00 AM - 11:30 PM
    Tuesday:
    7:00 AM - 11:30 PM
    Wednesday:
    7:00 AM - 11:30 PM
    Thursday:
    7:00 AM - 11:30 PM
    Friday:
    7:00 PM - 11:30 PM
    Saturday:
    7:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Plumbing,
    Sewer Cleaning,
    Water Heaters,
    Drain Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Gas Logs,
    Water Filtration and Softening

    FAQ

    Alamo Plumbing Solutions of San Antonio is currently rated 4 overall out of 5.

    Sunday: 7:00 AM - 11:30 PM

    Monday: 7:00 AM - 11:30 PM

    Tuesday: 7:00 AM - 11:30 PM

    Wednesday: 7:00 AM - 11:30 PM

    Thursday: 7:00 AM - 11:30 PM

    Friday: 7:00 PM - 11:30 PM

    Saturday: 7:00 AM - 11:30 PM

    Alamo Plumbing Solutions of San Antonio accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Alamo Plumbing Solutions of San Antonio offers free project estimates.
    No, Alamo Plumbing Solutions of San Antonio does not offer eco-friendly accreditations.
    No, Alamo Plumbing Solutions of San Antonio does not offer a senior discount.
    Yes, Alamo Plumbing Solutions of San Antonio offers emergency services.
    Yes, Alamo Plumbing Solutions of San Antonio offers warranties.
    Alamo Plumbing Solutions of San Antonio offers the following services: LEAK DETECTION LEAK TEST INTERNAL CAMERA INSPECTION (drain scope) Water heater repairs/ installs Tankless water heater trouble shooting Tankless natural gas repairs, reoutes and new installations propane certified leak detection slab leak repairs Water & Drain repairs under SLAB HOUSES Water & Drain repairs below ground (in yard) Sprinkler repairs Backflow Testing Commercial Plumbing repairs , reroutes, remodels , etc. BARTER is available
    NO DRYWALL or PAINTING

    Contact information

    126 El Mio, San Antonio, TX 78216

    http://www.alamoplumbingsolutions.com/

    Service hours

    Sunday:
    7:00 AM - 11:30 PM
    Monday:
    7:00 AM - 11:30 PM
    Tuesday:
    7:00 AM - 11:30 PM
    Wednesday:
    7:00 AM - 11:30 PM
    Thursday:
    7:00 AM - 11:30 PM
    Friday:
    7:00 PM - 11:30 PM
    Saturday:
    7:00 AM - 11:30 PM