Alamo House Cleaning Services

Very disappointed. Took several calls to coordinate service that was ordered online. Team showed up on time but did not clean very well and or very quickly. They actually damaged some small decorative models. Did not inform me of the damage but I noted it myself. Would not use again.

They did an excellent job. They were timely, very thorough and very friendly. I was very pleased with everything they did.

The two workers started work around 10:20 and finished at 1:20 only giving us a little over 6 maybe 7 hours of work. The floors were still dirty, I have a guitar on a stand in the corner of the living room and an small entertainment center that you can see the dust under them. There was food and dirt left on the living and family room floors. They completely missed one room, nothing done at all; granted it is a studio we are still moving things into, but at least they could have done the floor. In the down stairs bathroom, there is dirt on the bottom of the pedestal sink. I think what really was unprofessional was that both the upstair's and downstair's TVs were noticeably  turned on and the channels changed. I can understand the cleaning staff in a motel doing this but not in someone's home. I even gave them a hefty tip before I set down and  turned on my TV only to find a soap opera in a different language on my TV. This is when I started to notice the other deficiencies of their service. I would call and have them come back, but to tell you the truth, after the TV issue, I do not want them back in my house.

I purchased Alamo's Angie's List special for 8 hours of house cleaning for $212. This was the first time I've used them. I've used numerous others in the past to compare. First, they were very prompt about returning my call to schedule for 5 days out. The crew, Pasqual and Coco, showed up on time (actually a little early). They brought all of their own supplies and cleaning tools. I addressed my concerns and priorities, and then they got to work. I have to say the quality was OUTSTANDING and very THOROUGH! I have a 4 bedrm, 3 bath home and they were able to finish it all from 10-2 (8 hour package). I look forward to using this service again for sure!

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They did what we asked and they did what they said they would do. Everything was cleaned in time for our evening party. They sent two cleaners out for 2 hours each. One did not speak English, but that did not matter as our instructions were all properly relayed.

It was ok, language barrier

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Not well , as a contractor I am expected to hold myself to certain standard, also as such not needed to be baby sat while doing work . Because I was paid to do the JOB I do it to the very best of my ability! As for the Female that was sent She did well!! . The Male  did not that about sums it up.

They wanted a lot more than my previous cleaner.  I was reluctantly willing to pay due to the outstanding reviews.  The first time they cleaned the house looked great.  (This was the "first cleaning" where they charge much more than the usual weekly cleaning.
They did a great job.
After that the weekly cleanings quickly went downhill.  Many areas were missed, they left lights on and in one case a door open.  Window blinds not dusted, furniture not clean.  
I'm still looking for a good cleaning service in San Antonio.  I'm not really that picky, just want them to be reliably consistent, not break or scratch things and leave the house looking and smelling clean.

I've been using them now for I guess about a year. There is no one better. They are so unbelievable. They are extremely professional. They do an excellent job in cleaning my home. They're reliable. I've never been concerned about having them in my house and coming into my house. They're trustworthy, reliable, professional. They're very good at what they do. They really do a great job cleaning week over week. In San Antonio, there is no one better.

I thought that they did a real nice job but I found that it was real difficult getting a response back from my having asked for a receipt. I had to ask about 4 times before they finally had the accounting department mail it to me. These ladies did an adequate job. I had used Merry Maids before in our other house. You know how you get that hard water build up around your toilet bowl? That was something that the lady from Merry Maids made disappear. These ladies didn't. I mean they cleaned but there were little cleaning tricks and secrets that they didn't provide. They were punctual. They did an adequate job. It was just the followup with the receipt was a little frustrating because I had to keep asking for it.

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They did a very good job and cleaned thoroughly. .

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A team of four |was able to do the pre-holiday cleaning in 2 hours when other companies were booked. Pleasant, professional staff.

cleaned from ceiling to floor. did a great job.

We really like this company. We have been using them for about 6 months now. I am very impressed with how thorough they are. They really move things around to get a deep cleaning. They spend much more time on the house than other companies have. Two cleaners come out and they are very knowledgeable. They are also very friendly, helpful and they accommodate to our schedule at any time.