Alamo City Tree Care
About us
Tree service and some lawn service.
Business highlights
Services we offer
Tree trimming and tree removals. Tree brush disposal. Ball moss and Mistletoe removal. Lawn and garden maintenence. Cut lawns. Trim shrubs. Roof and structural clearance. Driveway and street clearance. Patio and pool clearance.
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
71% | ||
10% | ||
10% | ||
6% | ||
3% |
Ken has a real artistic flair about trimming trees and seems knowledgeable about tree health and maintenance. As an example, he ensured every limb cut was treated with sealer within 30 min to ensure prevention of oak tree wilt. We were aware of this from our own research and went out to check, but he was already on it without our asking. The result was outstanding.
Ken is not always punctual and he does work late to get the work done, but we will certainly call him again because of his care and skill.
The work involved two large oak trees and two crape myrtles. I have always had my trees trimmed year in and year out, but the work was never done to the extent I really wanted. Meaning that the contractors in the past never would reach the very top of the trees - only the lower to mid-half of the tree/raising the canopy. Kenneth and his son climbed my oak trees; made sure that they were safely harnessed and work throughout the entire tree - top to bottom. While working on my oak trees he found that there was an issue that was developing in my front yard tree that was caused by insects. The issue was their were knots being developed in the tree limbs and eventually these tree limbs were dying. He provided a treatment that would prevent the tree from sustaining further damage. The crape myrtle trees only need some minor trimming.
All in all the work was completed safely, thoroughly, excess limbs were picked and hauled off and it was done on time. The cost I paid for this service was more than what I have traditionally paid in the past, but it's like the say "You get what you pay for". My wife and I live in a gated community, so appearance is monitored. I am very pleased with the product that Kenneth and his son Isaiah provided and will definitely use them again when the time comes - after a couple of years.
He did an excellent job on the trees up front but a sloppy job on the backyard. He underestimated the bid and asked for more money which I paid him. However he did not clean up the backyard or seal the tree trunks he cut in the backyard.
I called him and he seemed very irritated when I asked me if he was finished and he told me and quot;he was done! that is all he could do for what I paid himand quot;.
I was confused, even paid him $500 more. But still did not finish what he said he would. I have several rental houses and was considering using him. Too bad. He is a personable buy, just did not complete work to my satisfaction, professionalism or quality I would expect.
With oak wilt a problem int his area, it is a must that all wounds be painted on all live oak trees.
Additional note: We noted that there was significant debris still at the site, and called,in the morning, and did not receive a call until 9:45 at night. By that time I had paid someone else to clear the remaining debris from the yard, at a cost of $150.00. The gentleman was argumentative with me, and said and quot;I thought it was okay because the tenant said he would just burn the rest of the branches.and quot;
When I pointed out that he had told me that the job was complete, when he asked for his money, he said and quot;I thought you wouldn't care because the tenant said he was okay with it.and quot; and then said I was harrassing him! I pointed out that he had called me, and ended the conversation after voicing my dissatisfaction with his service.
I did receive a call in a day or so stating that he would give me a credit toward additional work of the $150 that I had to pay to have th debris removed. So far I have not taken advantage of this.... not sure I will, because of the level of service received in the past. We'll see....
Can't say enough *good* stuff about John Chalker, Robert (his crew leader), and all the men who worked on the job. Everybody bent over backwards to be sure we were pleased. They completed our requests, consulted us when there was a concern, and offered appropriate suggestions. Considering the amount of work completed, I think we paid a very reasonable price.
They bring to the job site a truck-mounted chipper, which they put to use on all the logs and trimmed branches, rather than hauling them to the landfill. Their stump grinder made short work of the felled tree, and you can't tell there was ever one there. We are amazed that they were apparently able to remove ALL the ball moss, clear up to the top of the 50-foot canopy. How'd they do that??!
This great service came as no surprise to us. John had responded immediately a previous time we called, when a very large limb from our 400-year-old oak fell on our neighbor's roof.
We have no reason ever to consider using anyone else for our tree service. John also really values his relationships with his customers, including Angie's list!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.