Founded 1956 • With Angi since April 2005
Aladdin has been locally owned and operated since 1956. We are located near downtown San Antonio and have locations in Boerne & New Braunfels. We currently employ 25 individuals. No subcontractors are used. Pricing is determined before each job and we measure by the sq/ft. Travel charges apply outside of loop 1604. Additional charges apply for after hours services. We accept all major credit cards, checks & cash. Don't forget to ask about the Angie's List discount. Additonal faxes - (830) 816-5254, (210) 736-1825, (830) 816-5254. Award winning. Additional DBAs - Aladdin Cleaning & Restoration Inc, Aladdin Sales & Services Inc.
Awards and Badges
Angi Certified
Business Highlights
Emergency Services OfferedImages
Verified Reviews
Ratings Distribution
Rating Details
Price
Professionalism
Punctuality
Quality
Responsiveness
Read reviews by category
air duct cleaning (89)carpet cleaning (70)oriental rug cleaning (35)upholstery cleaning (16)dryer vent cleaning (15)floor cleaning (4)house cleaning (4)tile installation (3)water damage restoration (2)mold removal (1)drapery cleaning (1)
Showing 1-25 of 174 reviews
Linda .
07/14/2020
Great! Brian and Joe did a wonderful job and my tenant was thrilled with the result. She sent pictures and said the carpet looked like it was brand new! I live out of state, but have properties in San Antonio and have used Aladdin in the past and have always been satisfied with their work and professionalism. Stay safe San Antonio!
Description of Work
Carpet cleaning.
Category
carpet cleaners
Cost
$162
Hire Again?
Yes
Service Provider Response
Thank you [Member Name Removed]! We appreciate your business!KAREN S.
03/03/2019
Andrew & Eric were on time, explained everything and did an outstanding job. My furniture looks as good as it did the day I brought it home. It was a specialty job requiring low moisture, no steam cleaning due to the fabric and pillow fill. I had a much lower cost proposal from another company that wanted to steam clean it, despite the manufacturer's recommendation.
Description of Work
Clean sectional and hassock
Category
upholstery cleaning
Cost
$423
Hire Again?
Yes
Mark C.
02/13/2019
Employee showed up initially, then asked to come back later because cleaning would have been too difficult during business hours. We appreciated that and he came back later. He was tired so the last visit as short and curt. Recommended that we replace all our air ducts, too dirty to clean. Getting second, third and fourth opinions since have validated that cleaning is definitely doable. Going with another company to do the cleaning, $10k is the job.
Description of Work
Air duct cleaning
Category
air duct cleaning
Cost
$162.38
Elizabeth M.
10/01/2017
With a minimum of water and using the proper liquid cleaner they were able to remove the entire stain and actually left me a bottle of the cleaner in case it happens again. Sea grass material is very absorbent and red wine on any absorbent material is sure to stain....but they fixed it!
Description of Work
I spilled red wine on a sea grass rug on a Wednesday night. Receptionist at Aladdin was very nice and squeezed in a repairman for the next day before my 5pm event. Left too long, a red wine stain is impossible to remove. The two repairman were very professional, knowledgeable about sea grass rug material and aware of my time frame working quickly.to remove the stain.
Category
carpet cleaners, air duct cleaning
Cost
$135
Hire Again?
Yes
Service Provider Response
[Member Name Removed]- thank you for taking the time to review Aladdin! We appreciated the kind words! Please let us know if you need anything else :)Carol P.
03/23/2017
They did an excellent job. They actually took it to their shop because I had an old dog that had peed on the carpet. It took some real cleaning and they did a beautiful job.
Description of Work
They cleaned 1 carpet and upholstered furniture.
Category
carpet cleaners, upholstery cleaning
Cost
$500
Hire Again?
Yes
Tamara B.
02/13/2017
I think they could have gone a little bit lower on their price. There were two people who performed the work. It took about 1.5 to 2 hours to finish the service. They had my carpet looking brand new and my floor. They did really awesome.
Description of Work
They cleaned my ceramic tile and grout and they cleaned 4 rooms of carpeting.
Category
carpet cleaners, ceramic tile, floor cleaning
Cost
$180
Hire Again?
Yes
Stacy T.
07/21/2016
Their prices are a bit high and we had some difficulty getting scheduled and I didn't like that they laid out my silk rug on the floor for people to walk on. When they found out something was not cleaned all the way, they took it back and cleaned it again. They do show up when they say they will.
Description of Work
They did rug cleaning.
Category
oriental rug cleaning
Hire Again?
Yes
EDGAR R.
02/11/2016
I had originally scheduled Aladdin to come out to clean my air ducts. When they first arrived, they said they'd check the kitchen air duct to see what kind of job they had ahead of them. They took a photo of the duct in the kitchen, which they say is usually the dirtiest. They showed me the picture and said that it was actually quite clean and didn't require any services. I was really impressed by their honesty since the could've easily not taken the picture and not shown it to me and charged me for the services. They were really nice and professional. They wore footies around the house, which I thought was great.
Description of Work
Cleaned some intake areas for my A/C and dryer vent.
Category
air duct cleaning, dryer vent cleaning
Cost
$150
Hire Again?
Yes
Walt R.
08/29/2015
Deborah B.
07/28/2015
Travis D.
06/01/2015
Techs were very friendly and showed use before and after photos of each vent area. They did a great job and let us know the condition of duct work in the attic and HVAC which were both in good condition. I would definitely hire Aladdin Cleaning again.
Description of Work
Cleaned air ducts and vents
Category
air duct cleaning
Cost
$320
Hire Again?
Yes
lauren C.
05/28/2015
This company is outstanding. They're not the cheapest, but if you have expensive oriental rugs, this is the company to use. They clean the rugs the correct way and hang them properly. They don't just use a chemical drip to clean the rugs, but actually run them through a machine made especially for wool rugs. They also pick up and deliver! My house was recently flooded and they came right out within 24 hours to pick up my rug to prevent staining and molding. I just got it back last week. They really do a good job.
Description of Work
Oriental Rug and furniture cleaning
Category
oriental rug cleaning
Hire Again?
Yes
Service Provider Response
Thank you so much for taking the time to review us! Customers like you are what have kept us in business all of these years & we can't tell you how much it means to us to hear your kind words! Thank you! Please let us know if you need anything else!Jeannine A.
05/25/2015
Curtis T.
02/25/2015
Two technicians came out and completed the work in about 3 hours. They were professional, courteous and efficient. The service went smoothly and I was very satisfied with their work. I had no problem the service. They came out the same day I called.
Description of Work
I hired the company to clean the stairs and all of the carpets in the house. They also cleaned the couch and a rug.
Category
carpet cleaners, upholstery cleaning
Cost
$360
Hire Again?
Yes
Melissa M.
01/11/2015
James O.
01/02/2015
They did a great job, they were able to make it to the house earlier due to a cancellation, so the office called me to offer the earlier time that I wanted. The web appointment scheduler works well, but I only received an automated reply that I had an appointment. I called the morning of the appointment to verify they were back to work after the holiday and found out that my time was booked already, and I needed to reschedule. Everything came out great, and we are very satisfied. I have taken rugs to them in the past with good results.
Description of Work
Cleaned, 1 large room, 1 staircase, 1 sofa and love seat.
Category
carpet cleaners, upholstery cleaning, air duct cleaning
Cost
$350
Hire Again?
Yes
Roger K.
12/23/2014
Outstanding in all aspects of their work. We have used Aladdin to clean all of our high value rugs for more that 15 years. They re the experts we trust the most.
Description of Work
Outstanding cleaning on several oriental carpets; both wools and silks.
Category
carpet cleaners, air duct cleaning, oriental rug cleaning
Cost
$85
Hire Again?
Yes
James B.
11/23/2014
Aladdin Cleaning and Restoration cleaned two (2) oriental rugs, one large and one small. They gave me a firm price before the work was done. When I went to pick up the rugs about two (2) weeks later, I commented that I was unable to find a coupon on Angie's List. The agent for Aladdin voluntarily gave me a coupon worth 20%. The rugs were cleaned thoroughly. Also, I was given a free sample of spot rug cleaning fluid. Overall I'd have to say that my experience was highly positive. I'd recommend Aladdin to anybody in Greater San Antonio.
Description of Work
Cleaned two oriental rugs, provided new pad for large rug.
Category
air duct cleaning, oriental rug cleaning
Cost
$500
Hire Again?
Yes
Patti D.
11/08/2014
Great. The sales associate explained our options after looking at the carpets we brought in for cleaning. He dint try to upsell. He was very knowledgable about the services. He gave us an estimated completion date and the carpets were ready for pick up as promised. Both carpets look great. We are very pleased and will use them again.
Category
carpet cleaners, oriental rug cleaning
Cost
$184
Hire Again?
Yes
sara W.
08/19/2014
Working with John was great. He was on time, courteous, professional and knowledgeable. He walked me through the entire process and through the findings. John even took it one step further and helped guide us through the process of what to do next. He was so wonderful to work with and I would recommend him to anyone!
Description of Work
John came into my new home and tested for mold.
Category
air duct cleaning
Cost
$250
Hire Again?
Yes
Joshua P.
08/14/2014
On time, professional, and effective. They do things that no other provider does, like wiping down the base boards, and pre-vacuuming! How cool is that? A bit pricey, but you get what you pay for. I wish their version of scotch guard wasn't over priced. They quoted $110 for something a can for $8.00 at lowes was able to accomplish.
Description of Work
Outstanding
Category
carpet cleaners, house cleaning
Cost
$350
Hire Again?
Yes
Trevor C.
07/31/2014
Robert H.
06/25/2014
Aladdin's estimator came over first and thoroughly discussed the project. We obtained an overall cost estimate for all of the rugs. We discussed the treatment and the process. The estimator took the first two rugs with her to the plant. When they were finished, we gave two or three more each visit until the project was completed. Aladdin's driver Xavier was outstanding. He and the various helpers who worked with him moved furniture, rolled and unrolled rugs, dealt with non-skid pads and placed the rugs exactly where we wanted them. They made sure on every visit that we were completely satisfied. The rugs look great and we are very pleased.
Description of Work
Picked up, cleaned and delivered 10 antique wool oriental rugs.
Category
carpet cleaners
Cost
$1,500
Hire Again?
Yes
Linda .
06/04/2014
I am a landlady with 2 apartments in San Antonio. Prior tenant left me with stained carpet and new tenant is waiting to move in. I called yesterday and he found a way for them to come this morning. Arrived on time and got the job done. Called with estimate including Angie's List discount. Only they never called back for payment! I will get this paid in the morning. Thank You Aladdin. Linda at LMN Props, LLC
Description of Work
Aladdin cleaned my carpet. Booked within one day of me calling. Arrived on time Assistant called me with estimate while in the middle of the job. Left after good cleaning. Just never called me to pay! Call me tomorrow and I'll give you my card number. Thank you.
Category
carpet cleaners, air duct cleaning
Cost
$119
Hire Again?
Yes
Dawn V.
05/16/2014
I was able to get a next day appointment which is really hard to do. Eric Parker and Steve were prompt. First accessed what the furniture needed and explained to me what should be done and the cost. Then they worked diligently and quickly to complete the Work in a very timely manner. I was left with brightly cleaned furniture and a guarantee of the work. I was so satisfied I will use them for my future cleaning needs.
Description of Work
Cleaned the upholstery on my sofa, love seat and recliner.
Category
upholstery cleaning
Cost
$387
Hire Again?
Yes
Other Information
Services Offered
Services Not Offered
Ask for details
Licensing
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.