Air Care & Canyon Lake Air Conditioning, Inc.
About us
Our mission at Air Care is to provide our customers with the highest quality products and services at a fair and reasonable price. For this reason, our company has specialized exclusively in the Trane Comfort Specialist program since the very start. Founded in 1974, Air Care has grown to provide dependable Heating and Air Conditioning services from the San Antonio, Bexar County area to the Canyon ...Lake, Comal County region. From employee training to total customer care, we are proud to boast the highest performance standards in the business. Our goal always, to help you select the comfort system that best fits your home and budget standards. Our technicians are available 7 days a week including holidays, to service both emergency and maintenance needs.
Business highlights
Services we offer
Here at Air Care and Canyon Lake Air Conditioning we specialize in Trane products and can efficiently service, and install these products with professionalism and great customer service. Air Conditioning and Heating preventative maintenance No cooling and no heating problems Weekend Emergency Air Conditioning and Heating calls Duct Cleaning Duct replacement Home filtration products Insulation Services Equipment Replacement Freon Leak Searches Cleaning of Coils, repair, troubleshoot
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 5% | ||
| 2% | ||
| 7% | ||
| 0% |
Oh A, every time I use them. I can remember our air conditioner wasn't cooling and he had a very hot day so boy they were here right away for us.
Their pricing is very fair. They usually give us a window and they come within that window of time.
We contacted Air Care about 6 months ago to have them service the furnace in my greenhouse. Ken Jackson serviced the system and was so professional that we decided to get a bid for the semi annual service of our 3 HVAC systems. The bid was for less than the maintenance contract that we had had for the last 10 years, and Air Care declined to sell a service contract, explaining that they only wanted to charge for work they actually did.
Mr. Jackson came out for the Spring service and did a much more thorough and professional job than we had ever had before. He made a suggestion for an inexpensive addition to the systems to insure that any future clog would not cause an overflow to our attic (and consequent damage to our ceiling). We agreed and Mr. Jackson came out last week to attend to this detail.
We cannot say enough good things about this firm. Mr. Jackson is always prompt, he calls before he comes, and he always wears coverings for his shoes to keep dirt and debris from the house. Mr. Jackson is very courteous, and works quickly to finish his work so that my wife is not required to spend all day waiting. We highly recommend this firm.
"Mr [removed member name]was quoted the price prior to any installation & agreed to have the work completed at a total of $404.95. Our technician did provide options of a basic thermostat or a programmable touch screen. Since the other two thermostats in the home were touch screen he chose the thermostat that was $350.00. This price does include a programmable touch screen Trane thermostat, labor for installing the thermostat, and a one year parts & labor warranty. We carry multiple thermostats on all service vehicles and this is the thermostat that Mr [removed member name]chose to be installed. We carry top of the line brands that we trust in and are able to give the best service around due to our high level of expertise. Our licensed technicians have many years of experience and all attend year round continuing education to stay up to date with the latest technology. Mr [removed member name]could have chosen to go to a store of his choice to purchase a thermostat & install it himself. He then would have been required to only pay only a diagnostic fee of $54.95. However, he did request to have us make necessary repairs by our licensed technician who had the thermostat ready and available at the time of service. Our technicians are available 7 days a week and 365 days a year. We do charge a $54.95 diagnostic fee on every call and we will always provide a quote prior to making any repairs."
"The home owner told the tech that his son tried to clean coil which ended up damaged. We did not charge for consult. Recommended new coil because coil was to damaged to clean and we did not want to waste there money when it would not have improved performance. We considered the best option that would not continue to have problems with the performance would be to replace the coil and we provided an estimate. We have been in business since 1974 and will continue to provide answers to problems for customers. Sometimes the answer might not be what the customer wants - as in providing bad news about the problem but we have to be honest and give the customer an honest assessment how to fix the situation. Some fixed can be costly but it will take care of the problem."
Crew was courteous , respectful, and professional.
"Our company name is Air Care so we were never at this residence. The customer made a mistake in listing this under Air Care- the bad review should be for Comfort Air. Air Care has not been to this residence home."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
11725 Warfield, San Antonio, TX 78216
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