Advanced Wood Floors

After meeting the salesman and getting a price quote, he did not return my calls or emails. This caused a long delay in getting the project started. The workers did a good job and even worked through the weekend to get the project completed.

The crew for advance flooring was terrific and the floors look like new! I can't speak highly enough about my experience and their abilities.

Excellent job. work done in 2004 and still holding up well. Work contracted with builder and I don't recall cost. Picture sent under separate cover.

Very Please! Got it all done in one day, including baseboards and transitions. Had a clean work environment and left my house cleaner than when they started. I've recommended them to a few friends already. I plan to use them in the future to complete a downstairs area. The job was done about 9 months ago and I've had absolutely beautiful floors ever since. They've been problem free and feel much cleaner than the carpet they replaced.

It went very well. They did an excellent job. I am very pleased. The floor previously had been tiled and during the renovation of the kitchen, the tile was removed. Advanced Wood sanded, stained, and sealed the wood and seamlessly blended it with the rest of the wood floor. They are very professional.

They did a great job. I am pleased.

Awesome work

They were dependable and did beautiful work.

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All representatives from advanced floors were very professional, friendl, polite and very disciplined in their approach. Everyone from the demolition team, to the prep team, to the floor replacement team, to the Floor finish team, to the housekeepers,, were all what we had hoped for.

The floors look fantastic! They were able to pair the damage from carpet down and restore the 1940s oak floors to their original beauty. Completed on time and on budget. This is the second time we have hired Jeff from Advanced Wood Floors - we will call back next time we need floors refinished

The only complaint that I have is that the office staff repeatedly called and emailed my spouse rather than doing business with me as requested, despite multiple requests to call me or and use a different email address. This communication with the office was slow and frustrating, and payment of the invoice was delayed because it was not received at the appropriate email.

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Great workers came in repaired the floors. Got to work on them right away and was completed on time. They were great and very polite. I left them in the house while I had to leave several times. Trustworthy employees.

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An O ring dislodged in a pipe in my laundry room causing water to flow over and into the kitchen and hallway, thus ruining my hardwood floors. My entire first floor is hardwood and I was concerned that the newly laid wood floors would not match the areas that did not need to be ripped up and replaced. In the end, they looked seamless and no one can tell there is a difference between old and new wood. AWF worked with me on scheduling, which was difficult due to my being in and out of town for most of the process, and because of how they schedule their crews. They try to maximize the time that they utilize their crews, which can mean that they do not get to you in chronological order of getting your job knocked out in the timeliest of manners. Your job could be started and then the next set of guys (a different crew that do the staining and finishing, as opposed to the ones who started and ripped out the original flloor) may take a few days to a week til that crew is able to get back to finishing your job. This could be a real problem if you are living with the mess! I was not, but I could see this as a problem for some people. Be sure to be upfront in your expectations for finishing the job and explain your issues, because I will say that they did listen to me and tried to better accommodate me once I explained what a problem their timing was for me. Also, the foreman on each crew each gave me his personal cell # to call him if any problems along the way. They were responsive to all of my questions/concerns. The estimate given to me was $2000-3000 lower than other wood floor refinishers. And they had the best recommendations from my realtor (who knows all these guys) as to them being able to match new wood to old wood. I am pleased with the job at the end of the day. Ripping up a floor (having to move out all kitchen appliances, etc.) is heart-wrenching, especially having the fear that it will not turn out to match the rest of the existing flooring when it is done. SO, yes, I wholeheartedly recommend this company. Communication is key, however. Don't hesitate to keep in touch with the "salesperson" who originally comes to your house to make the estimate. They had finished the job, only for me to not be satisified with the color variation on the staining from new floor right next to old floor. The "salesperson" (estimator?) came out to see it at the end and she was not satisfied, either. SHe made them hand sand an area and re-do the stain in a couple areas. They were customer service oriented and responsive. So important when spending soo much money and going thru so much headache!