Above All Tree Service
About us
Local tree service company providing service since 2004. We are staffed with 5 employees who are certified and experienced to provide professional affordable service. Customer satisfaction is our priority.
Business highlights
Services we offer
Complete tree service, brush chipping, emergency tree removal, storm damage removal-clean up, stump grinding, stump removal, tree pruning, tree removal, tree trimming
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
77% | ||
7% | ||
9% | ||
2% | ||
5% |
Just moved into a new property with over 20 live oaks and other trees. Ordered the Angie's Deal and asked for an overall evaluation of all the trees on the property. Accepted their recommendation for additional service. Work was excellent - very professional and even cleaned up some brush piles that were already there along with the limbs cut.
The next morning I went out and noticed a hole in my deck. It was caused by a branch falling on the deck. I called the owner and told him what happened. I also sent him photos. He said he would make it right. He said he would be out on Sunday at 3:00 to take a look at it. He never showed up. I called him at 3:30 and left him a voice mail. I didn't hear from him again.
They came by and bid the work on July 17th, 2013 at 12:30pm and said that it would take longer than 4 hours and that I would have to pay an additional half-hour of time. I accepted that bid
Here is the reason I gave them three ?C? grades: They said they were real busy and that they would come and trim my trees in two weeks. I did not hear back from them until September 9th, nearly 6 weeks later.. They did eventually do the work on September 11th and the work was completed professionally.
Only downside:
- *They are very busy (which I suppose is good), but I was not kept in the loop on the long delay before work was done. Just a little more communication from them would have been helpful.
Upsides:
* The trimming job was eventually completed and done well.
*They did a very good job and even blew off the area and cleaned out the debris from the flower beds that were beneath the palms they trimmed.
*They also tried to keep as much debris out of the pool (right beneath one of the trees) as possible. They did a great job of clean up after the work.
*They did honor their original quote, even though they took a little longer to complete the total job, including clean up.
Licensing
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