A & E Factory Service
Reviews
3.73 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 33% |
Showing 1-3 of 3 reviews
Julie K.
Nov 2022
Scam, scam, scam. This guy had no idea how to repair our oven. I had to explain the difference between convection and conventional bake. After much putzing around and looking dumbfounded, he put a temp meter on the oven and proudly advised that I was correct in my report that the oven is not heating properly... And then advised he cannot fix it. Supposedly, he could not get the part. Low and behold, the part is available directly from Samsung. A & E charged $164.00 for a diagnostic fee/service call. Calling the company and speaking to overseas operators with broken english was no help. They are trained well to continue repeating "the service call is not refundable." I cannot say rip off loud enough! Do not use this company. PS My guess is the two positive reviews here are not authentic. Check out google reviews for thousands of negative reviews.
Leslie S.
Apr 2015
They did great. They were reasonable and professional. They did it in a special manner.
Leslie S.
Nov 2013
It went very well! Dishwasher works as supposed to. GOOD JOB!
Licensing
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FAQ
A & E Factory Service is currently rated 3.7 overall out of 5.
No, A & E Factory Service does not offer free project estimates.
No, A & E Factory Service does not offer eco-friendly accreditations.
No, A & E Factory Service does not offer a senior discount.
No, A & E Factory Service does not offer emergency services.
No, A & E Factory Service does not offer warranties.