A-1 Engineering
About us
A-1 Engineering, LLC is a structural engineering company that specializes in evaluating foundations for possible foundation problems, designing foundations for new construction, designing structural framing for new construction and consulting with clients on the structural performance of buildings. Our engineers are specifically trained in the structural design of: retaining walls, wood buildings (as high as 4-stories), concrete buildings steel framed buildings, buildings of composite materials and a variety of other structural systems. With our advanced training and practice in structural engineering, our engineers provide Texans with a clear and concise consulting ranging from foundation repair, removal of load bearing walls, retaining wall design, steel fabrication, design and construction, masonry design and construction, and wood design and construction. Please visit our website at www.a-1engineering.com to read other reviews and learn how we enjoy helping Texans.
Business highlights
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 9% | ||
| 1% | ||
| 0% | ||
| 1% |
"Thank you for your comments Mr. [Member Name Removed]. The description that you provided implies that A-1 Engineering took its time in developing the plat but please keep in mind that the county held the plat in review for months. We provided our documents and responses in a reasonable time. We corresponded with the county multiple times and the septic component was a county imposed requirement. None the less, we apologize for delays that we may have caused and we have reviewed the events and timelines so that we can improve our execution and service."
"Thank you for your review. In response, in October 2019 we had 2 full time project coordinators to keep up with calls and correspondence with clients and potential clients. We recognized our short fall and have since hired two additional project coordinators. We now have four project coordinators (Tracie, Mayra, Lori and Dinah) to correspond with client and potential clients so that we can answer calls, return calls, and communicate better with our clients. Thank you for your comments and we hope that you give us a second try at providing engineering services to you."
"[Member Name Removed], Thank you very much for the kind words. We appreciate your business. Please call us if you need anything!"
At the end of his review, he provided us with a verbal report on our propertie's condition along with recommendations. He said they would provide us with a written report in 10-15 days which they did indeed provide.
The services of A-1 saved us thousands of dollars on unneeded foundation repairs. Furthermore, they provided us with good recommendations to avoid future foundation issues. We were very impressed with everyone at A-1 and we have followed up on all of their recommendations.
I would strongly recommend anyone that is considering foundation work to first have A-1 come out and take a look. The foundation repair companies will always tell you that you need expensive work to be done. A-1 engineering will provide a much better and professional assessment of your structure(s) and it will be money well spent.
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John arrived on time, explained what he was going to do, and got to work with his equipment. He inspected the foundation thoroughly inside and out, which took him about an hour, if I recall correctly. When he was done he went over his findings with me. He had made a diagram of my floorplan (outside dimensions) with the slope lines and other notes on it. I asked him if I could take a picture of it, because it was very useful information, and he said not to worry about it, it would be included in the $125 report (I think that's how much they charge for it) I was to receive in approximately 2 weeks. (The ratings above are not reflective of his performance; he was "A"s all the way down.)
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On 8/18 I received the pdf report as an email attachment. Four pages, very thorough, matched what he told me, exactly what I expected--except the diagram wasn't included. I replied to the email on 8/30 (I had been out of town) inquiring where the diagram was. I then heard nothing for three weeks.
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On 9/22, I replied a second time, inquiring about the status, and cc'd the "contact" address from their website. Meredith responded on 9/23, asking if the issue had been resolved, and on 9/24 I indicated it had not. I then heard nothing for a week.
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On 10/1, I replied for the third time. I then heard nothing for three weeks. After two months of trying, I have given up. I wouldn't have paid for the report if I'd known I'd never receive the diagram... or I would have just taken the picture anyway to be sure.
Additionally we needed the report turned around in quick order, and Meredith the head office coordinator was very helpful in making this happen.
A-1 is professional, ethical, and responsive to their customers, and I recommend them without reservation.
Licensing
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FAQ
Contact Information
1006 Vance Jackson Rd, San Antonio, TX 78201
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