DeLaughter's Services

Wonderful I can’t say enough about how professional and also how polite everyone was!!! They came when they said they would and were done on time. Great boss, great crew!!!

They did a really good job and cleaned up really well painted the outside good as well would have them do any work again.

Workers showed up before 8AM every day and stayed past 5PM at times which was great. Employees were skillfull in their duties. Cleaned up after each day.

Very well.  DeLaughter Services stays very busy.  The wet weather this spring has caused numerous delays for all tentatively scheduled work.  I was very happy with the work & it was completed before the weather became extremely hot.

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They were supposed to remove the popcorn off of the entire ceiling but the story changed when they got busy.  They never specified which rooms it was supposed to be done in.  The sheet rock was nailed up and it is falling down in rooms.  It was written that they would move the furniture, they did this but never put it back. They put the furniture outside on the porch.  I had a ramp, they removed. They took the ramp and put it wet upside down on the furniture.  They also took the ramp and never brought it back.  They offered to get bins for storage and gave me a choice.  Rubbermaid or the cheaper ones were my options.  They charged me for them and now they want me to empty them at my leisure to return them.  They did not supply me with an itemized statement.  The old bedroom I was staying in I had very important documents, records from my mothers law firm,  SS passwords, a sheet of paper for every password I had on the web and medical records from the Navy.  They took all these documents and dumped into a bin like trash. I went to the doctor and I told them if they were going to go into the room to let me know first.  I left for the doctor and they went in anyway.  They treated my paperwork like trash.  They made mistakes on laying the floor, they should have looked at the manufacturers instructions, it was supposed to be laid down a certain way in line with the light coming in through the window and they laid it cross ways.  They put down the wrong material. When he brought the flooring it is the sample I picked Pergo, the contractor didn't know Pergo, he brought some samples he said was Pergo.  Everyday I am on my hands and knees cleaning it up. I never had that problem with the Pergo flooring I chose. Along some edges they should have put trim and there are big gaps there. These things shouldn't have gaps because if water gets in there it will ruin it.