Approved Pro
3D's Plumbing
Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
About us
31 employees. Family owned & operated. Additional contact name - Sonya Doucet. Additional DBA names - Doucet Plumbing Inc, 3 Ds Plumbing.
Business highlights
Emergency services offered
37 years of experience
Services we offer
Remodeling kitchen & bathroom, septic tank, water heaters, water softeners, plumbing, gas leak, grill & appliance large repair, drain & sewer cleaning.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.844 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 9% | ||
| 0% | ||
| 5% | ||
| 0% |
Showing 1-25 of 44 reviews
David S.
Jun 2024
Had a serious leak on a Friday night under the house. The men arrived quickly and made needed repairs in less than an hour and a half. They were very courteous. Second time I have used the company and I highly recommend 3D’s.
Teresa G.
Feb 2021
The first pair that came, fixed it half way and suggested my husband go-to the vintage plumbing store the next day to get parts to complete the job. He tried but was unsuccessful.So we had to call them back on a Saturday. A different pair of plumbers came to finish the job. We ended up having to pay 3 times what we should have had to pay if the first guys had fixed it in the first place.
Response from 3D's Plumbing
"Mr & Mrs [Member Name Removed], We are very sorry that your experience was not to your satisfaction. We would like a chance to correct that if you would be available to talk it over. We will be out of the office until probably due to the weather but when we are back we can review your bill and see what we can do. We would love to speak with you. If that is okay please let us know and we will contact you. Our customers being happy is our top priority. Thank you for your time. Kacey"
Carlos C.
Aug 2020
Excellent.
Elizabeth F.
Feb 2020
Was done in timely manner and workers were very hospitable
Response from 3D's Plumbing
"Thank you so much for the review, we appreciate it very much. We are always here for anything you need. Thank you, Kacey Doucet"
Janet M.
Dec 2019
Plumbers arrived quickly and they quickly found the source of the leak under the sink. They replaced the affected hardware and the leak stopped. The plumbers were very polite and professional. Since it was a Saturday, the cost was time and a half. So it was a bit expensive, but it was an emergency so it needed to be done. I am satisfied with the experience and I would hire 3Ds plumbing again.
Response from 3D's Plumbing
"[Member Name Removed], Thank you so much for your business and for the wonderful review, we greatly appreciate it and the business. We are always here to help with all your plumbing needs. Have a great day. Kacey Doucet Office Manager"
P W.
Aug 2019
Excellent response and service. We have also had them out after this repair for another leak. That call went great as well.
Response from 3D's Plumbing
"Thank you for the feedback we appreciate it very much. We very much enjoyed working for you sir and are always here anytime you need us day or night. Thank you for you business and review. Have a wonderful day sir."
Beverly P.
Aug 2017
Nothing like starting off the day with a clogged kitchen sink. Panic set in as I wondered if the work could possibly be done that day. I called 3D's Plumbing at 8 a.m. and was warmly greeted and reassured that they would come out not only that day BUT possibly that very morning. And it was that morning! From my phone call at 8 a.m. until their technician finished clearing the clogged line at 9:40 a.m. was one hour and forty minutes. To sum up my review, we feel that 3D's Plumbing is highly invested in providing friendly, prompt and cost effective services to the Concho Valley.
Response from 3D's Plumbing
"[Member Name Removed], We appreciate the review and are so very happy you chose us for your services. Please let us know anytime we can help it is always a pleasure. Thank you ma'am"
Rodney H.
May 2017
great no problems.
Response from 3D's Plumbing
"Thank you very much for the review, the feed back is greatly appreciated. We value all of our customers happiness. Have a wonderful day. Thank you Sir."
Rodney H.
Apr 2017
They were very courteous. They were quick to respond and provide an estimate. The estimate was free. There were no surprises with the work/quote. We were pleased with the price for the work that was done. The guy was friendly. The work was completed in less than a day. The clean up was like they were never here.
Response from 3D's Plumbing
"Thank you, it looks like we have got to do your work a few times and we greatly appreciate you a customer. Thank you for choosing our company."
Ray G.
Nov 2016
It went well!
Response from 3D's Plumbing
"Thank you for the review, we appreciate it and your business. 3D's Plumbing"
Darla T.
Aug 2016
unknown
Response from 3D's Plumbing
"Thank you for your business we appreciate it very much. 3D's Plumbing"
Sandra W.
Feb 2016
unknown
Response from 3D's Plumbing
"Thank you for your business we appreciate it very much. 3D's Plumbing"
Sharon B.
Feb 2016
It went well! The plumber and his assistant arrived promptly on time, were courteous and professional, kept the mess to a minimum, and did the work quickly while keeping me informed of their progress. It was not an easy job and involved getting into the crawlspace to wrestle with the old cast iron pipe. The whole operation took six hours. They hauled out the old fixtures, and left the room as I asked them to: ready for me to fix the drywall, which they cut in a perfect rectangle, and install a new toilet and sink base cabinet. I really could not have asked for the job to go any better.
SUSAN N.
Dec 2015
unknown
Diane Q.
Oct 2015
unknown
Nicholas F.
May 2015
It was excellent. The workers were very prompt. The workers and the staff were super friendly. I would recommend them.
Response from 3D's Plumbing
"[Member name removed], Thank you for taking the time to give us a review, we appreciate it very much. Thank you for choosing us for your plumbing needs and we look forward to serving you in the future. Have a great day, Kacey Doucet 3D's Plumbing"
Benjamin C.
May 2015
I have no dislikes at all. The guy that came out was very honest and gave me good advice, he was very helpful.
Response from 3D's Plumbing
"Mr. [member name removed], Thank you for taking the time to give us a review, it is greatly appreciated. Please let us know if there is ever anything we can do for you, and thank you for your business. Have a great day, Kacey Doucet 3D's Plumbing"
Patricia W.
Apr 2015
unknown
Response from 3D's Plumbing
"Thank you very much for your business and for taking the time to give us a review, it is greatly appreciated. We look forward to serving you in the future. Have a great day, Kacey Doucet 3D's Plumbing"
Thomas H.
Mar 2015
quick, reasonably priced, knowledgeable, courteous
Response from 3D's Plumbing
"Thank you very much for your review. Also thank you for your business it is greatly appreciated, let us know if you ever need anything. Thank you, Kacey Doucet"
Larry W.
Oct 2014
unknown
Rita T.
Oct 2014
we had new granite counters installed,we didn't know we where to hire a plumber to install the faucets.Thursday with everything in a mess we where told. We called 3 D talked to a sweet lady that said she would have someone call in the morning when they where on their way. We are new in San Angelo (here's my hateful note about San Angelo I thought will call when on they way? yea right heard that before!!How ever they did and they where .It seemed to be more complicated than first thought and it did take 5 to 6 hours to fix and it was expensive. However when you have no water and want it asap then it wasn't expensive. I read reviews about the cost on here. I'm sure at the moment they called the cost wasn't the issue,they want it fixed and fixed now.They cleaned up everything even wiped off the area,Yes i will call again for sure
T W.
Aug 2014
unknown
Response from 3D's Plumbing
"We apologize if you were unhappy with our service in any way. Please feel free to call our office and we would be willing to do anything within reason to make you happy. We look forward to hearing from you. Thank you, 3D's Plumbing"
ROLAND G.
Jun 2014
The provider cleaned and replaced the intake fittings to correct the problem. No issues since. Already have contacted them to replace bathroom fixtures and the kitchen sink faucet after a new floor is installed in kitchen and bath.
Response from 3D's Plumbing
"[member name removed], Thank you very much for your review, we approeciate it very much. We look forward to serving you in the future. Thank you, 3D's Plumbing"
Cynthia P.
Jun 2014
unknown
Response from 3D's Plumbing
"Dear [member name removed], Thank you very much for your review, we greatly appriciate it. We hope to serve you again in the future. Thank you, 3D's Plumbing"
Mel A.
Jun 2014
unknown
Response from 3D's Plumbing
"Dear [member name removed], Thank you very much for your review, we appreciate it very much. It is always a pleasure working with you. Thank You, 3D's Plumbing"
Licensing
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FAQ
3D's Plumbing is currently rated 4.8 overall out of 5.
3D's Plumbing accepts the following forms of payment: CreditCard
Yes, 3D's Plumbing offers free project estimates.
No, 3D's Plumbing does not offer eco-friendly accreditations.
No, 3D's Plumbing does not offer a senior discount.
Yes, 3D's Plumbing offers emergency services.
Yes, 3D's Plumbing offers warranties.