Founded 2000 • With Angi since October 2006
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
on equipment only
Warranties
30 days serivce & 1 year on installation
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-21 of 21 reviews
Kenneth T.
08/06/2016
I still have problems with the AC. It's hard to really say because it's an old unit. I'm not really sure what the problem seems to be but every year, my unit has problems. Price was good. I have a contract with them to do an annual servicing on my unit that I have but if I had to choose again, I would probably use a different company.
Description of Work
I used Stevenson's Heating. They installed an AC unit for me.
Category
heating & air conditioning/hvac
Linda S J.
08/10/2015
Colin C.
11/05/2014
Barbara B.
08/18/2014
Colin C.
07/21/2014
I have used them for 10 - 12 years. When I call them, they'll come out.
Description of Work
I have used Stevenson's. I have a contract with them when they come out to check the AC in the beginning of the summer. They come back out again and check the heating system at the beginning of the winter.
Category
heating & air conditioning/hvac
albert N.
07/11/2014
Kathy W.
12/02/2013
It was one of the first cold nights here in Dallas and we woke up to a and quot;coldand quot; downstairs. The thermostat would show the system was and quot;onand quot; but the blower and heat did not kick on. I called Stevenson's at around 7:45 am. I had a serviceman there to check out the problem by 8:30 am. It took him maybe about 20 minutes to find the problem-a burnt out board. He said they would have to get the part but that someone could probably be back this afternoon to put it in. Good to his word, I got a call about an hour later letting me know that a serviceman would be back after 2 pm to finish the repair. The serviceman arrived at around around 3:15 pm I believe and the heat was up and running by 3:45pm. There were two different techs that came out and both were professional and very efficient. They job went exactly as they told me it would. The cost was $385
Description of Work
Stevensons came to repair a burned out board in our heater.
Category
heating & air conditioning/hvac
RICH AND STEPH R.
10/01/2013
Steve, the owner, did the service himself in order to check on a couple of other items needing eventual attention ( an attic vent fan and a register that the original builder of the house installed improperly in the 1960s). Originally got our Trane 19-SEER / gas furnace from Steve seven years ago. As others have reported, he and his crews are always professional, honest, and friendly. Along the way we have also had Stevensons replace a water heater and repair a GE refrigerator. They always provide quality at a fair price and never ever recommend unnecessary work. We subscribe to the annual pre-paid agreement that includes spring and fall service and expedited attention. We highly recommend Steve and his company to everyone. We know that we are not paying for high advertising costs.
Description of Work
Annual fall pre-heating-season service and humidifier filter change.
Category
heating & air conditioning/hvac
Georgia S.
03/15/2012
R. N.
02/19/2012
Steve Crouse, of Stevensons Heating and A/C, arrived on the day and time promised to begin the change out of systems. He had a crew of three men. Since he had already secured and completed the Garland city required permits, he and his crew worked continously for apporoxiately 6-7 hrs until job was completed--no long breaks or lunch taken by any of the men. They worked together well as a team. Steve priced the job competively and initiated all warranties with the manufacturer and provided all maintenance, operation and repair documentation.
Description of Work
Stevensons Heating and Air conditioning and Appliance removed my 35 year old heating and A/C system in my home. It was replaced with a new 3 ton A/C and a 2-Stage heating system keeping with the specs requested. The new A/C outside unit required 30amps to operate, but my electrical box had a 40amp breaker, so Stevensons replaced the 40amp breaker with the required 30amp to match the system requirements. They said had this not been done, the A/C unit could have over heated and started a fire. This was an unexpected sign of a detailed oriented company with my safety in mind.
Category
heating & air conditioning/hvac
Doreen M.
07/16/2011
On the evening of 6/24 my A/C stopped working. They responded to my phone call on the morning of 6/25 and fitted me into their schedule. At that time I was told I numerous freon leaks in my coil in the attic. On 6/30 they replaced the coil for me They were a little late from the time that they had set, but that's pretty understandable at this time of year.
Description of Work
Fitted me into their schedule on 6/25 and gave me a temporary A/C fix. Replaced the upstairs coil, etc on 6/30. They cleaned up after themselves very well and were very respectful and polite.
Category
heating & air conditioning/hvac
Barbara B.
11/08/2010
Vickie H.
07/06/2010
Stevenson has been servicing our AC units for many years. In March, they sent an AC service proposal. I misread the proposal and began to inquire about other company rates. After re-reading the proposal I realized that the overall price was for all 4 units rather than individual. It was a better rate than the other competitors. I signed proposal and set up a time and they came and did the work. Since that time, I had 2 other units go out and they worked very hard to find an outdated replacement part (units are over 15 yrs old) and were able to repair both units with two different problems. They take care of our units very quickly and their pricing is very competitive.
Description of Work
Stevenson serviced 4 AC units for the homeowners association. They changed filters, added freon, did overall spring maintenance on AC. They also offered a discounted rate to any homeowner who would like to have their individual unit serviced which was 39.95.
Category
heating & air conditioning/hvac
JANE B.
06/15/2010
I would use this company again if I need HVAC service. They will be my choice for maintenance of this system.
Description of Work
Stevensons installed a 19 SEER Carrier Infinity system in my home. The crew arrived on time and covered my floors so as not to get anything dirty. They took my old unit away and installed the new one with minimal disruption to me. Steve Crouse, the owner of the company, took the time to thoroughly explain how to program the Infinity thermostat and how to understand all the thermostat messages. They were punctual, courteous and made sure I understood how my system worked. I couldn't ask for a better experience. Two thumbs up to everyone at Stevensons.
Category
heating & air conditioning/hvac
Susan T.
12/16/2008
Terrence F.
10/15/2008
RICH AND STEPH R.
07/03/2008
They were polite, on time, and great. They went out of their way to figure out the plumbing to set everything up for us. They cleaned up after themselves. The unit they installed has cut our heating bills some and has made the temperature a lot more comfortable. They were really good people to work with especially when it came to scheduling. I think they were one of the best contractors I have worked with.
Description of Work
They installed the air conditioning unit and a humidifier for the heating.
Category
heating & air conditioning/hvac
RICH AND STEPH R.
06/18/2007
They were very efficient and professional. They arrived on time and they scheduled us rather quickly when we first contacted them. They were just a top notch company. I cant remember the price that we paid.
Description of Work
They installed a new 19 Seer Heating and air conditioner unit for us.
Category
heating & air conditioning/hvac
KERRIE W.
06/18/2007
Stevenson s does excellent work. They are very prompt and mindful of the customers needs. They were also respectful of my home and property, even removing their shoes before they came into my home.
Description of Work
Stevenson's performs my bi-annual cleaning and service on my air conditioner. He checks all parts and changes filters. My unit accommodates my 2400 square foot home.
Category
heating & air conditioning/hvac
RICH AND STEPH R.
10/10/2006
Company recommended by a trusted agent (architect friend). Punctual, reliable and reasonable. Pre-paid annual service qualifies for priority emergency service and regular rates for off-hours emergency calls. Has also given reasonable bid for HVAC replacement.
Description of Work
Newly-bought old house HVAC check and service, plus service contract.
Category
heating & air conditioning/hvac
Phone
Address
5211 Gordon Smith
Rowlett, TX 75088
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