Angie's List is now Angi. Learn more

Southern Pride Openings LLC

5.0

(281) Verified Reviews

Founded 1997 • With Angi since September 2010

Awards and Badges

Angi Super Service Award badge
Super Service
Award 2020

Business Highlights

Family Owned & OperatedFamily Owned & Operated
Eco FriendlyEco Friendly
No License Required for Trade
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM

Company Contact

5101 Gordon Smith

Rowlett, TX 75088

Complete Window Replacement

Complete Window Replacement

window replacement
Upgrading old, bronze aluminum windows to top energy efficient FiberCore windows. Removed outdated grids for a clean look, changed window color to brighten up the house (no charge for tan!), modified styles of windows to allow more functionality and use throughout, reduced outside sound transmission, and increased security.

Description

If safety and security are a priority, replace your existing wood or aluminum drafty windows and doors with custom energy efficient, sound reduction products that exceeds ENERGY-STAR ratings. Our Master-Certified installers give you that extra care to detail your home deserves. Our award winning customer service and over the top job materials complement our lifetime warrantied products. With over 20 years of experience in the industry we understand quality, energy efficient products and flawless installations go hand in hand. We've been featured since 2012 as a "Best Contractor" with Angie's List and earned the Angie's List Super Service Award 2011-2018. We are also proud members of the Better Business Bureau with an exceptional A+ rating. Southern Pride is local, family owned and operated. When it comes to windows and doors, no one has more knowledge or expertise than Southern Pride. We consistently turn challenges into customers that are raving fans. Our vast knowledge allows us to think outside the box and deliver great results....

Verified Reviews

5.0

(281) Verified Reviews

Ratings Distribution

5

277

4

0

3

1

2

1

1

2

Rating Details

Price

4.8

Professionalism

5.0

Punctuality

5.0

Quality

5.0

Responsiveness

5.0

Read reviews by category

window replacement (161)door installation (209)woodworking (21)lighting (2)siding companies (1)
Showing 1-10 of 281 reviews
1.0

08/18/2020

I called Southern Pride Openings two times and left messages both time with my phone number. They never bothered to return my calls and I needed five windows replaced on a house I own in North Garland. Glad I didn't hire them as if they won't return calls when you are trying to give them business then I can only imagine if I had them do the work and then had issues with their work.

Description of Work
Five windows replaced

Category replacement windows,woodworking

Work Completed On 08/18/2020

Service Provider Response

Hi [Member Name Removed], Thank you for your feedback. Due to Covid restrictions , we have had limited office hours and have received more messages and emails than usual. However, I've reviewed our phone tracking system and I did not recover any messages from you. If this was on oversight on our part, I truly apologize . As you can see from our other reviews, our customers are a priority to us. Ag...
5.0

06/19/2020

Could not have gone better. Everything was perfect from first call until handing final payment. Southern Pride is professional in all aspects of the process from customer service, answering any and all questions, promptness and professional attitude and work. They really care the job is done correctly to the point of it feeling like they were installing everything in their own home. There is no on...

Description of Work
Installation of 2 entry doors and 13 windows

Category replacement windows,doors

Cost $12,800

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/20/2020

Service Provider Response

It's great to hear from you, [Member Name Removed]. As a fellow home owner I know the importance of quality customer service. We are happy to answer any and all questions regarding your new doors and windows and the transferrable warranty that comes with them. At Southern Pride Openings our huge selection and close attention to detail is just part of what sets us apart from other companies. Thanks...
5.0

11/01/2019

Service is high quality. They understood how doors / windows fail and their business models aims to prevent this. A west-side facing door will warp and they try to resolve this problem for you; standard providers will gloss over this and just gladly install a door or windows. Owner is Tom and he's careful, detailed, and honest. Door is procured from Provia, a high quality provider. And installed b...

Description of Work
Installed a new steel door from provia

Category doors

Cost $3,200

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/31/2019

Service Provider Response

It's great to hear from you, [Member Name Removed]. Thanks for taking the time to share your experience with Southern Pride Openings and for giving your recommendation. Just, myself and the rest of the team go out of our way to make sure that you're getting the very best from quality materials, to professional installation. We take pride in what we do and will do what it takes to give you a long-l...
5.0

11/01/2019

A wonderful experience with a company who truly cares about their customers.

Description of Work
New exterior doors

Category doors

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/01/2019

Service Provider Response

Hello, Myself and everyone at my company care very much for our customers. We strive for fair and consistent pricing and do all that we can, and then some, on each job. I appreciate your feedback for Southern Pride Openings and look forward to working with you again on your next project.
5.0

10/31/2019

We have lived in our house for nearly twenty years. We needed a few windows replaced several years ago, and after interviewing several companies, including the ones that have full page advertisements in the Sunday paper, we chose Southern Pride. Our choice was not just based on price, though they did have the best quote, but more due to the feeling we got from Tom, the owner, who came out and gave...

Description of Work
Replaced windows

Category replacement windows,woodworking

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/15/2019

Service Provider Response

Hi [Member Name Removed], It has been a pleasure working with you on your windows over the years. Myself and my team work ho*** ** every step of the replacement from materials, to craftsmanship and choosing the right design to fit your needs. I believe in going the extra mile to ensure that my customers get the very best and now you can relax knowing you've invested in windows that will last you m...
5.0

10/31/2019

Tom the owner came to our home and was very knowledgeable and informative. You can tell he enjoys what he does and is very experienced. He took the time to explain and answer all the questions we had. In addition the team Shawna and Kelli were very accommodating. I had a few extra requests and a change order and they took care of everything quickly and smoothly. The installation too was done well ...

Description of Work
Replaced all 16 windows and front and back door.

Category replacement windows,doors

Cost $18,000

Services Performed? Yes

Hire Again? Yes

Service Provider Response

Hello [Member Name Removed], It was my pleasure to come out and work with you on your windows and doors. At Southern Pride Openings we believe that customer service is equally as important to the quality of our work. We were happy to make changes to your order to get you exactly what you wanted and I'm please that you're so happy with your doors and windows. Don't hesitate to call if you have any ...
5.0

10/31/2019

It went very smoothly. They were very professional. They covered everything to make sure that nothing got in my carpet or floor, they took the blinds down and then put them back up. They cleaned up everything and there was nothing that I had to do when they left. I highly recommend them as they are helpful and really work with what is needed. I had been thinking about replacing my windows since I ...

Description of Work
I had my windows replaced. I have also had two of my doors previously replaced using

Category replacement windows,doors

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/26/2019

Images

Review for Southern Pride Openings LLC - 5101 Gordon Smith, Rowlett, TX - 38205726

+2 More

Service Provider Response

Good Afternoon [Member Name Removed], It was great working with you to get new windows installed in your house A big part of the process is making sure that you are 100% satisfied and knowledgeable on the work and materials we use. At Southern Pride Openings we will take the time making sure we've gone over all of your options and out master installers will carefully replace your windows leaving n...
5.0

10/31/2019

Southern Pride Openings did an wonderful job replacing all of the windows in our home. From start to finish it was a very positive experience. Their customer service was impeccable. The product that they provided was very high quality and the install was amazing. I would definitely recommend Tom and Kelli's company, they are GREAT!!!

Description of Work
window replacement

Category replacement windows

Cost $28,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/12/2019

5.0

10/30/2019

From bid to installation, we were very pleased with the entire process. Our window in our breakfast nook looks great. Southern Pride Openings had replaced windows for us in 2014 and came back in 2017 when we did some remodeling. This September we had our breakfast nook window replaced. Having a trustworthy reliable window company to work with these last 5 years has been greatly appreciated. I wish...

Description of Work
Window replacement

Category replacement windows

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/17/2019

5.0

10/30/2019

Smoothly. Very helpful the whole way through.

Description of Work
Window installation

Category replacement windows

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/30/2019

Service Provider Response

I'm glad to hear how easy it was to get your windows replaced with Southern Pride Openings, [Member Name Removed]. Thank you for taking the time to share this review and for giving us your feedback.

Services Offered

Replacement windows and exterior doors - energy efficient & maintenance free.

Services Not Offered

Services to glass only, repairs to previously installed products (not by us), interior doors, doors previously purchased.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Check
Senior Discount
yes
Emergency Service
No
Warranties
Yes