Acclaim Air Conditioning and Heating LLC

They are good.  I like them.  They are very clean about cleaning up and they did the job right.  We had some insurance that covered some of it, so we didn’t pay the whole thing.  That whole thing, compressor and all, would have been $600 to $700, we only have to pay $120.

We were experiencing poor cooling in our upstairs for several years. Unit would not stop running especially during the late evening hours! A Definate DO: The service advisor/technician performed a complete measurement of our upstairs prior to evaluating system needs. He gave a complete review of the square footage with ceiling height. He then informed me that he would need to put all of his readings into a computer program "Industry Standard Software" to provide a complete assessment of system need. The output provided us with two bits of key information: Ductwork size was currently 1 inch diameter too small for our upstairs (4) bedrooms and (2) baths and the induction return air vent was too small to provide adequate airflow. Dos: The Service advisor then provided 4 full detailed estimates of system options that included different pricing and extimated utlitiy savings vs. current system. After I provided my pick on the options, the Service advisor/technician gave me an install date. Dos: I received several update calls keeping me informed leading up to the install date. I received a call the night before the installation to inform me as to the exact time the technicians would arrive and the procedures that would occur. also was provided step by step preperation details to make sure our upstairs hallway leading up to the attic was clear of any obstructions. The techs arrived on time. Were polite, informative and explained their step by step process to ensure the family was aware of equipment being moved up and down the stairs and to stay clear. Wow, we are so satisfied with how the whole process worked. My wife who rarely comments said "This was sure handled professionally" and "We feel like out needs were exceeded for a price that was very economical". My opinion is this company does it right from the start!