Texas AC & Plumbing Specialist

On the first service call, things were OK. Scheduled with the technician, he was on time and professional. He did charge me $310 for their "standard" drain clearing service, which seemed high to me, but I was eager to get my drain fixed. He got the drain cleared, we tested it and he left. He told me to be sure to save my invoice in case anything happened since their work was guaranteed for 31 days. I promptly left for a week on a business trip, came home and a week later the sink was completely clogged. Remembering what the guy said, I called them up again and was told that my memory was a fiction, no one in the industry guarantees drains. I would need to pay the $310 fee again, plus this time the guy (same guy) wanted to charge me $485 to use a camera to diagnose the issue. I would then be responsible for whatever repairs would be necessary on top of that (so, $795 to diagnose was the estimate). After arguments they agreed to waive the $310 because of the misunderstanding regarding the guarantee, but I would still be responsible for the $485 + additional work to repair my drain. At this point, I felt that they were just trying to get as much money from me as possible. This is not a trustworthy business.

Went very well. Fair price, excellent work.

Huge "Thank You" to Texas AC & Plumbing, we have been without AC all week, they were the first group we contacted via Angie's List and they carry a "A" rating and it is very understandable why. My point of contact was Martin and he was very upfront and honest he did all he could do to meet and match other offers, I never felt pressured into purchasing a new unit and he asked me one question, "what I was looking for in an AC company" my response was "A Sense of Humor" in this heat and humidity and looking at spending a few thousand, humor is a great thing and he brought it along with fast and quality service. They showed up at 2:00 and they were cleaning up at 6:00, I certainly recommend them for your AC needs,, I also now know who I will call if I should have plumbing issues... thank you Martin and team, and let me know when you need my wife to help out down there ;-)....

They were very honest and took the time to explain things. They also gave helpful info for maintenance and cost savings.

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Found a slow leak in the evaporator coil in both of our units. Class Action lawsuit against maker of unit for this exact issue - so it was bound to happen. We had Texas AC out to check one unit that wasn't cooling properly, and they added freon and it started cooling immediately. The following week, our 2nd unit stopped cooling properly and after discovering same issue, added freon and that started cooling immediately. It was a pleasant experience overall, and I appreciated the help and knowledge and advice from their team. Quick response and on time. Reasonable price for the work as well. Would recommend.

Great experience, especially enjoyed Domingo's insight and willingness to explain the issue. Turns out, ant's had shorted out a switch on a 17 year old unit. Instead of taking advantage of a house full of kids in 103 degree weather, he simply sprayed some ant spray, cleaned the contacts and the system started right up. I know we will need a full replacement soon, I will definitely reach out to Texas AC first and request Domingo come back and see us.

I think it was good. I'd say they were competitive price-wise.

Great service. Helpful advice. I highly recommend.

Everyone at Texas AC specialists was friendly and professional. James worked up the estimate quickly and was very thorough in his inspection of the system and providing options. The installation team was Excellent! They arrived on time, did a great job and took the time to explain all the options and configure the new thermostat. They left no trace of all the old equipment and construction materials. The best crew I have had the pleasure of working with. I recommended them to all of our neighbors and plan to use them again when my other aging systems need to be retired.

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They are very good. It took them about thirty minutes, there wasn't anything wrong. The workers are great. 



In 2015, they came out to completely replace our furnace and air conditioning.

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The were great all the way. they are punctual and personable people. I will use them again.

They were excellent all through. They were easy to get a hold of. They made me feel like I was the most important customer. The only thing they need to improve upon is how to securely install the unit against the wall. I would use them again.

On Saturday June 18, 2016 our air condenser quit at 4:30 p.m. Temp in the mid-90's with high humidity and little to no breeze. Texas AC Specialists offers 24/7 service. I called and service tech was there within 3 hours which I consider a very good turn around time especially for the weekend. The tech replaced the capacitor and it worked for about 2 minutes and quit again. Tech then said it was the fan motor, but he didn't have one and it would be Monday before he would have a replacement. I called another company who could come the following day (Sunday 6/19/16) and they had the fan motor. Needless to say it was a miserable night without A/C. On Sunday the new service tech from another company came and immediately saw the capacitor had been wired incorrectly by the Texas AC Specialist tech. He corrected the wiring and it worked perfectly. I called Texas A/C Specialists to cancel my Monday appointment and when the weekend manager found out what had happened he did reimburse me for the $75 cost incurred by having another company come out. After I got off of the phone with Tx AC Specialist and went back out to talk with my husband and the other company's tech I found out that the Texas AC Specialist tech has also bled out some of the Freon from the system (into the air) which my husband witnessed and the new company tech said was a violation. In any event, the problem was the capacitor and not the fan motor. Cost from Texas AC Specialist $249 - (Reimbursed for $75) to have another company reevaluate. Total Cost from TXACS: $174. Cost from the other company to correct capacitor wiring and replace Freon: $235. Total cost including $75 reimbursement was $409. Cost of being without AC for approximately for approximately 20 hours = Ridiculous! Cannot recommend this company as if I had been satisfied with their diagnosis and not contacted another company I would have been out an additional $500+ for a fan motor I didn't need.

We'd noticed our AC was cooling less and less, and after a few nights at 80 degrees in the house, I called Texas AC Specialists. I called at 9:30 AM. By 11:15 AM, Thomas was at my door to inspect the entire system. At 16 years old, it was beyond decrepit and needed to be fully replaced. He explained every detail that was wrong with the system, and was friendly and kind. We took care of the payment right then and there. By 1:30 PM that same afternoon, the work crew of two gentlemen arrived. For the next five hours, they worked tirelessly to haul out the entire old system and replace it. My new AC is running perfectly, and I'm grateful to have it done before the summer got even worse. It did take a few days to get my receipt emailed to me, but I did get it, and I'm completely happy with the entire process!

I was delighted to work with Texas AC Specialists, and while i hope I don't need a new system again for a long time to come, I'd be glad to work with them again. I would be glad to work with Thomas again or either of the men who replaced the system! They were all thoroughly friendly and efficient!

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When I called to get an appointment, they said they could have someone out between 3p-5p today. I explained to the lady on the phone that I had just had another AC company leave and needed a second opinion. In less than 2 hours, the service tech showed up. Thomas was the Tech from Texas Air Conditioning Specialist who responded. He came in, was professional and in a short time diagnosed the problem as a leaking coil. Thomas advised that there was no service fee or diagnostic charge, and the cost to replace the coil was $1811.00 plus tax, and they could fix the AC tomorrow morning between 9-11am. I told him that I had another company out earlier. I explained, I was charged $266 for a service charge and leak detection. They quoted me $2500 to replace the coil and then around $350 to charge the freon, plus the $266 in charges, and the soonest they could fix the AC was next Monday, a week. I am glad I got a second opinion, it saved me $1300 in the end. Thomas was professional, straight forward, and I felt he was honest and I know I will use them again. I will recommend this company to all my friends. A+ for service and price!!

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