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Personal Castles

4.9

(68) Verified Reviews

Founded 1993 • With Angi since February 2015

Awards and Badges

Angi Super Service Award badge
Super Service
Award 2020

Business Highlights

Minority Owned & OperatedMinority Owned & Operated
Women Owned & OperatedWomen Owned & Operated
LGBTQ+ FriendlyLGBTQ+ Friendly
Se Habla EspañolSe Habla Español
Family Owned & OperatedFamily Owned & Operated
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
8:00 AM - 7:00 PM
Monday
7:00 AM - 8:00 PM
Tuesday
7:00 AM - 8:00 PM
Wednesday
7:00 AM - 8:00 PM
Thursday
7:00 AM - 8:00 PM
Friday
7:00 AM - 8:00 PM
Saturday
8:00 AM - 7:00 PM

Company Contact

1801 Red Bud Ln STE B. PMB 217

Round Rock, TX 78664

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

We are preforming all services safely. Please inquire about our new policy.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.
Cleaning

Cleaning

house cleaning202078665
Cleaning makes for a happy wife... And a happy wife makes for a happy life 🥰

Description

We are the premier residential cleaning service of Austin and now offering large scale disinfecting and decontamination! We are BBB certified, Insured, bonded and have been serving the Austin and surrounding areas. Most of our wonderful staff has been with us for over 10 years. All of our workers are payed a living wage, are bonded, insured and have a maximum of 2 houses a day to ensure that the quality of work reflects the highest standards of our most demanding customers. The same warm hearted maid will clean your house every time she is scheduled so that she can get to know exactly how you like things done. We can also offer and coordinate other services such as window cleaning, power washing or deep cleans to make sure everything is perfect for you when you arrive home after a hard day of work. Chemical-Free cleaning by request at no additional charge for anyone who is hypoallergenic, has sensitive kids or pets. Please call for a free estimate and the BEST service you and your family deserve....
Post Construction Clean Up project
Post Construction Clean Up

house cleaning

202078665
Move In/Move Out Clean project
Move In/Move Out Clean

house cleaning

202078704

Verified Reviews

4.9

(68) Verified Reviews

Ratings Distribution

5

65

4

1

3

0

2

1

1

1

Rating Details

Price

4.8

Professionalism

4.9

Punctuality

4.9

Quality

4.8

Responsiveness

4.9

Read reviews by category

house cleaning (67)window cleaning (8)carpet cleaning (2)pressure washing (1)
Showing 1-10 of 68 reviews
5.0

02/01/2021

My wife and I needed a deep cleaning for our house to prepare for interior painting (can't do painting if the walls and baseboards are dirty). Tania did an outstanding job cleaning the house - in fact, she went over and beyond our expectations! JC, the owner of the company, was very courteous and professional over the phone and by email and even visited our house before the cleaning to make sure t...

Description of Work
Deep cleaning

Category house cleaning

Cost $340

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/30/2021

Service Provider Response

Thank you for the wonderful review! I will show up whenever I can to introduce you to the cleaner that will be taking care of you. It is important for me to convey how much we appreciate your business and how every customer we have is important to us despite frequency of service or size of house. Thank you again for the review, it helps us find wonderful customers such as yourself and grow one hap...
5.0

01/15/2021

Personal Castles cleaned my house yesterday and did an amazing job! We just moved out and needed to have our home professionally cleaned prior to closing. They really went above and beyond and did a better job than we could have expected! I would gladly refer them to any friends or family. If you need your home cleaned Personal Castles is the best around!

Description of Work
Housecleaning

Category house cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/16/2021

Service Provider Response

Thank you Sir! Always a pleasure to be of service. See you in two weeks!
5.0

11/15/2020

JC was able to accomodate my schedule with a quick turn-around time, and he and his crew did a great job cleaning a home that had some unexpected areas that needed extra attention. There was an area that was overlooked (it was a big job!) and JC came back out the next day and took care of it himself to my satisfaction. He won me over as a customer and I plan to use Personal Castles again.

Description of Work
Deep cleaning for an elderly family members home

Category house cleaning,window cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/01/2020

Service Provider Response

If we can, we will! :)
5.0

11/12/2020

I have never received so much for my money! The team scrubbed my home as it likely has never been scrubbed before. I requested a "move-out" cleaning in order to put the house on the realty market, and I lacked clearing out a couple of cabinets, a pantry, a hall closet , and a large refrigerator/freezer before the team arrived (I'm still living in the home, sleeping on the sofa); the ladies straigh...

Description of Work
THOROUGH and TOTAL housecleaning and window cleaning for realtor house showing.

Category house cleaning,window cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/12/2020

Service Provider Response

That's what we strive for! I am glad you were pleased with the service, we followed your listing after you put your home on the market, Hopefully a clean house helped it sell in under a month :)
1.0

10/31/2020

What you need to know if you hire this company, be prepared to take an hour of your time to do a white glove, lint roller, flashlight, top-down inspection of your house before you allow the cleaner to leave. If you find work not up to standard you are to keep the cleaner and inform her/him/them to redo the work. If you say anything later they will repeatedly tell you that you signed off on the wor...

Description of Work
Housecleaning

Category carpet cleaners,house cleaning

Cost $210

Services Performed? Yes

Work Completed On 10/31/2020

Images

Review for Personal Castles - 1801 Red Bud Ln, Round Rock, TX - 38993743

+4 More

Service Provider Response

There are some people you can not please in any industry. I tried until I couldn't any longer. Despite her colorful rhetoric and profane language to myself and my staff and not paying for services, Personal Castles did its best to remedy the situation, offer alternatives to redo the work, or adjust the price to her liking. Even the cleaner that was assigned to her home felt offended and belittled ...
5.0

08/07/2020

Overall they were great. They were timely and thorough. I am pleased with the result.

Description of Work
One time house cleaning for a 2 story home with wood floors, tile floors and carpet.

Category house cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/21/2020

Service Provider Response

Thank you. I am glad we were able to come last minute. I look forward to meeting you during your next scheduled cleaning in a couple weeks. Congratulations on your new house and welcome to South Austin :-)
5.0

07/22/2020

It was an excellent job! I needed a deep cleaning which took about 4.5 hours, as promised. All surfaces were dusted or cleaned including baseboards, all light fixtures, stove vent, and more. I am so pleased that I am hiring Personal Castles to clean my home every week. Their pricing is fair for the excellent job they do. My rating for them is A+ ! LM, Austin

Description of Work
House Cleaning

Category house cleaning

Cost $269

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/22/2020

Service Provider Response

It was such a pleasure to meet you and your husband. I am confident that Carla will be a wonderful fit for you for years to come. I am glad everything worked out and we met your expectations :)
5.0

07/17/2020

The crew did an amazing job! I had the same renters for 2.5 years who, quite honestly, did not clean or maintain the unit while living there. Personal Castles came in and gave us a quote for a deep cleaning and cleaning the appliances/walls. They were able to get all the tenant dirt/smells/stains out perfectly and would definitely recommend this company! I was thoroughly impressed and astounded th...

Description of Work
Move Out Clean

Category carpet cleaners,house cleaning,window cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/17/2020

Service Provider Response

Yeah, I have to admit, my head spun when we walked in the first time. 3 college aged lads with an affinity for pets was probably one of the tougher projects we have had for a make ready. However, I did pull one of our specialists from the construction clean up side and a couple from our residential house cleaning side and we were able to make the house look picture ready. I am so glad everything w...
5.0

07/16/2020

JC got in touch right away and his cleaning staff arrived the next day after we spoke, could not ask for faster response time. The cleaning was more then I expected and exceeded all previous cleaning services I had used in the past. The house was spotless when the cleaning crew left and although I had signed up for only one cleaning when the job was done I contacted JC and signed up for bi-weekly ...

Description of Work
House Cleaning

Category house cleaning

Cost $219

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/16/2020

Service Provider Response

Thank you for the wonderful review. We understand that everyone has a different schedule so we try to get back to people right away. It has been such a pleasure to be of service and we look forward to being your choice providers for years to come!
5.0

06/10/2020

Personal Castles is more then a 5 stars for sure! This was the first time I've used them. JC and his team showed up on time. His staff was very nice. I worked from home so I was here all day and the attention to detail was great. I have scheduled a few more cleanings with them. I also had my windows cleaned inside and out. WOW what a deafferents that made. Again the attention to detail was awesome...

Description of Work
House Cleaning and Window Cleaning

Category house cleaning,window cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/02/2020

Service Provider Response

Thank you for the wonderful review. It has been such a pleasure to meet you and your husband. We are so happy that you chose to work with us as we couldn't have asked for better customers to work for.

Services Offered

Cleaning and Sanitizing of the following KITCHEN - Small Appliances Inside and Out, Drawers, Cabinets, Sinks, Sweeping/Vaccuming followed by Moping of the floors, Stove Tops, Oven (with Deep Clean) BATHROOMS - Vanity, Sinks, Toilets, Floors, Showers, Shower Curtains, Tub, Mirrors, Door Knobs LIVING AREAS - Hardwood Floors, Marble Floors, Tile Floors, Carpet and Rugs, Dusting of Window Sills, Mantles, Blinds and Larger Solid Furniture including Tables. Removal of Spider Webs.

Services Not Offered

We offer additional services at request with an accurate estimate including... laundry, ironing, fridge cleaning....

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, PayPal, Visa, MasterCard, American Express, Discover
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes