Family owned & operated. We do a flat rate. $77 for a trip charge. No overtime charge on night or weekend. $20 for Angie's list members TACLB28296E
Installation and sizing, duct replacement and improvement, preventive maintenance, repair & installation of air conditioning and heating systems., replacement, residential and light commercial, sales of all makes and models, service on all makes and models
Yes
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"Thank you for his comment. But the story he said it was not right . He (the member) called me many time for a free estimate and I offered a free diagnostic with repair. So he call other companies, then latter that night he call me again. I went to his house to trouble shoot and replace a part that had failed on the downstair unit. Seven hours later at five am in the morning the next day, He call me and said the unit upstairs is not working. I did the repair on the downstairs unit only. I did not touch the upstairs unit, but he keeped blaming the failure of the upstairs unit on me and screaming on the phone and order me to go fix it now. I went to his house at 8:00 that morning and I just turned the thermostat off and back on and set the temp to reset the system and the unit was working. Three months after that happen He is call me again for a cooling problem. He started yelling on the phone and claiming I did something to his unit and wanted me to come and fix it. I told him for 15 minutes I was busy and I coould not go to his house. He keeped calling me to go to his house to repair it? I didn't want to have this happen again and him blame me for more issues. I lost phone signal when we were talking then he sent me a text message and threatened to file a complaint with TDLR, BBB and Angie's list and make up a story to ruin my bussines. I thought I did nothing wrong and I don't know why he is upset like that. I did not charge him overtime for going out at night and didn't charge when I went back to look the unit I did not touch. What can I do to make him happy??"
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