Fairclaims Roofing and Construction

Great prices and great people - both the head guy (Randy) and the roofing crew (all nine of them). Friendly, informative, great follow up, and did the roof when they said they would. Delivered shingles one day and completed the roof the next day. They found some hidden damage and fixed it perfectly - no problem !!! They even pruned the oak tree next to the roof, and cleaned all of the gutters. TOTALLY happy with the job and their work !!! Cleaned up EVERYTHING as good as before they started. I would absolutely recommend them. I may not be around in thirty years to do another replacement, but I would if we were all still here after that amount of time .....

What we agreed to is exactly what I received. No surprises. On time, cleaned everything up, outstanding work ethic to the crew headed by Ricardo. I am a very satisfied customer

Randy was prompt and professional.

I didn't get a metal roof. It was beyond my budget but they did a good job on the I had done And c by eckerd afterwards to be sure the clean up complete.

Did a great job on my Mother’s roof.

Jordan and his crew did an outstanding job on replacing the roofing. Very professional and courteous. They arrived on time and did an excellent job of cleaning up the debris. I would highly recommend using Fairclaims again in the future.

The structural shingles add so much beauty to my home. Doing business with this company was gratifying and would absolutely recommend them.

Salesman was very polite, and the best thing was his knowledge of their product, he knew every aspect of replacing my entire roof and explained every aspect of installing a new roof AFTER removal of the old roof!! I cannot overstate his knowledge of roof replacement. Actually, I cannot determine what he DOESN'T know about roofing; removal, preparation of roof before replacing the old roof with a complete new roof!! Every aspect of replacing my roof was discussed and my wife and I are comfortable with the salesperson and the Company he represents. We would, without hesitation recommend the Company and the outstanding sales agent. Jim Otte and wife Ruth!!

Stan told me that he would treat my roof like his own. He did just that. His crew were professional and courteous. A every step and at the end, Stan explained what was done and why. They did a great cleanup as well. Outstanding experience

Stan from Fair Claims came over to look my roof over, and with the hailstorms over the last number of years, I was hoping to get a little help from my insurance company. Stan was a "straight shooter" with me when pointing out the situation with my roof, and asked to be present when the insurance adjustor came over. When the adjuster showed up, Stan talked with the adjuster and they inspected the roof together. I'm convinced that Stan influenced and increased the amount the insurance company was willing to cover. Once we lined out the paperwork, his team (lead by Ricardo) showed up on the scheduled date and time, and worked 3 days to remove and replace my roof (I have a lot of roof). Clean up was very thorough, and Ricardo's team was always polite. Aside from a few required breaks (it was hot) the install team stayed after it aggressively every day until they completed the job. Stan was on site every day and was very good at communicating with me what was going on and what their expectations for completion were....either in person or via text messages. I ended up with a 50 year shingle, ridge vents that keep my attic much cooler, and my A/C doesn't run as much. So in conclusion, I'd recommend these guys. Reasonable, responsive, and they work with integrity. This was a big job, and I was quite anxious as to how it was going to come out, both financially and about the quality of materials and services that I'd end up with after writing the big check. I am delighted with the work. In Austin, call FairClaims Roofing. I'm glad I did.

The roof was completed in 1 day.

THEY DIDT A LOT TO HELP ME WITH THE PRICE AND I WAS ABLE TO UPGRADE MI ROOF SHINGLES FOR COUPLE HUNDREDS MORE I AM SATISFIED.

Quick reply for quote. Job done on time and for the price quoted(less than I expected after much research). I will recommend them to anybody I know looking for roof repair. Jordan was great to work with.

My experience with Fairclaims was great! The price for the work done was fair and the work looks great. I plan on hiring them again in the future!

Did the work quickly, but fairly expensive for the relatively small repair.

Enjoyed talking with Randy. Efficient and friendly.

Joel at FCR took great care of us. He took the time to explain what we needed and why. Took a project I had long put off and made it a breeze. Now I am ready for the next project with no worries. Thanks Joel!

Was punctual.did the work as agreed.did a good job with clean up.There were no add ons and over all quality seems good.communication with management switched from one person to another mid stream.I was a little uncomfortable,but all seemed to work out in the end.

The only roofer to voluntarily check the attic crawl space for roof leak origin. Even the insurance adjuster declined to check the attic.

They work with the customers and they are very helpful for the customer, great suggestions. I would recommend them.

Very helpful area manager

they were quick and professional. did the job they were hired to do.

Excellent Hired to replace roof and install ridge vent. They were fast courteous and overall the best company I have ever used for roofing!!!!

Fairclaims Roofing provided advice on my repair options and completed the work quickly.

Only company out of 5 contractors to actually provide an estimate. Mike gave me an estimate which was middle bid. All of the other contractors wanted the insurance estimate + without even checking the damage. Had some problems with gutters and size of drip edge but Mike had his crew redo work until I was satisfied.