Economy Computer Repair
About us
We specialize in one to one customer service. What this means is you will communicate with one person. You do not have to explain everything to several people. We will win you trust and support We will be in your corner, to keep your computer, up and running at optimum performance. Serving Round Rock and Surrounding Areas since 2008 Alternate phone: (512) 897-0328
Business highlights
Services we offer
Virus Removal. Repair. Reinstall Microsoft - Windows 7, Vista, Windows 8. Laptop & Desktop Repair. Data Recovery. Computer Sales.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
6% | ||
13% | ||
0% | ||
0% |
"My name is Matthew Webster. I am the owner at Economy Computer Repair. I would not have said we could not come to your house or that the service could be only used for clean-up. That is not our policy. However some repairs are more effectively done at the shop. Clean-ups are not one of them. This was 6 months ago. I need more information."
"Hi I am the owner Matthew Webster. could you me more information on what you think could have gone soother?"
I was advised that the fan ordered was defective. It was returned and they were awaiting the delivery of a replacement. The replacement should arrive by the next Tue or Wed (Sep 16-17) and they would call me. I waited and did not receive a call. Finally, on Wednesday, (Sep 17) I called them and was told my laptop would be ready later that day.
When I arrived I was told that the just delivered replacement fan was also defective. The provider is shipping them in envelopes instead of boxing them, so they are getting damaged in transit.
Instead of waiting for yet another replacement and the strong possibility that it would also arrive damaged, they offered to replace my HP Pavilion with an identical model. My hard drive, etc. would be transferred over and I would receive a one-year warranty on the device.
I can't put my finger on it, however, I found this very odd. Is there any reason I should be concerned? I know they were just being helpful, but...?
"Your not in our data base are you sure you have the right shop? We have no customer listed by that name."
"Thank you, we aim to please."
Matt has been working on my computers for 3 years now. He is always fast, efficient and affordable. They moved
to a newer location that is easy to get to, and plenty of parking. You won't be disappointed!!!!
"We are here to serve. Thank you for your review."
"Glad we could be of service."
"I enjoyed working for the both of you. You guys came to learn. I like that."
"Glad I could help."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.