DBM Homes

Avoid DBM Homes at all costs. What was supposed to be a 47-day project has dragged on for over a year ? and the work that has been done is substandard, careless, and completely unacceptable. The bathroom tile has been torn out and redone multiple times because the workers clearly have no experience. The kitchen cabinets have been repainted several times, each attempt worse than the last, and we were finally told they?ll need to reorder new doors because they ruined the originals trying to fix their own mistakes. The drywall work is awful ? uneven seams, poor texture, and visible flaws everywhere. The wood floors throughout the house were destroyed because DBM made zero effort to cover or protect anything during the renovation. The entire house is now coated in layers of dust from their negligence. The owners refuse to respond, and the project manager has stopped answering calls or texts altogether. This company is the definition of unprofessional ? no communication, no accountabilit

DBM Homes is by far the most unprofessional and dishonest contractor I have ever dealt with. Our master bath and kitchen project was supposed to take 47 days?it has now dragged on for over a year and is still incomplete. My kitchen has been unusable this entire time, and for the first six months, I couldn?t even live in the house because there was no working kitchen or bathroom. The owner, Trish Cartwright, refuses to answer calls or texts and takes no responsibility for the chaos her company creates. We?ve gone through three project managers, many employees quit over unpaid wages, and the current manager rarely shows up and lies constantly. The workmanship is disastrous: tiles installed incorrectly, grout the wrong colors, scratched and broken surfaces, and nearly everything had to be redone multiple times. DBM Homes constantly makes excuses, takes shortcuts, and abandons projects for weeks at a time to chase new clients. This company is untrustworthy, unprofessional, and incapable.

It's been a year since we told this company not to come back to complete our project. They worked on my In-law suite for 14 months, <600 sq ft., and at that point we told them not to come back. They hired unskilled workers and went over $30,000 budget. Then had the nerve to bill me another $17,000 a month after we told them not to come back. There was no attention to detail, e.g., painted over the electric sockets/put the light switches on upside down, redid the epoxy floor three times, and still didn?t get it right, and got epoxy splatter all over the walls. I had to hire another contractor to redo the bathroom in order to use it. Do not hire this company.

I rarely write reviews, but our experience with DBM Homes was so frustrating I felt compelled to share it. We hired them for two projects initially quoted to take 45 days, but they took 9 months to complete after countless calls, emails, and threats of legal action. Here?s why I?m giving them 1 star: Unrealistic Timelines: Promised 45 days but kept delaying without realistic updates or transparency. Lack of Communication: Weeks without any updates or progress, even with a large deposit paid. Unprofessional Behavior: Crew was late, worked few hours, and left the site messy. Materials were ordered late, causing further delays. Shoddy Workmanship: DBM's "Project Manager" barely checked the work, leaving us to manage issues like poor drywall and unfinished details. No Accountability: They avoided responsibility for delays, with defensive responses and no effort to resolve issues. I wouldn't recommend DBM to anyone. If you choose them, expect frustration and potential legal action.

We hired DBM Homes to replace the screens in our sunroom with windows and the reason we chose them was because of the positive reviews. However, our experience was anything but positive. The first issue we encountered is they over promise and under deliver. They said our project would take 5 days to complete; however, it got pushed out to 3 weeks! Part of that was an issue ordering the correct window that took 2 weeks to get delivered. When the window finally arrived, they said it would take one day to finish but that did not happen. It took 3 days to finally semi-complete the sunroom until we decided we had enough and decided to finish it ourselves (i.e., paint touch up, install window ac and clean). The second issue is they have a serious communication issue â both internal and with customers. I felt like I had to micro-manage the Sales Manager, Josh for the latest updates because he does not proactively communicate with the customer on any delays, issues, etc. The other issue is the installer would arrive at his convenience â no set time each day. He works extremely slow, would leave & return multiple times, and drag out the process. The entire project could have finished a lot sooner had he worked straight through, but that was not case. Then they brought a guy to help paint and he used our brand-new window ac unit (still in its original packaging) as a step stool! Who does this?? I provided our feedback with one of their employees and invited the owner to reach out to us so we can share our experience, but she never did. I guess customer experience and satisfaction is not a priority for DBM Homes. I would not recommend this company to anyone.

Vetted 6 GC's for an outdoor kitchen project. DBM came in 2nd to the lowest with an earlier start date. Decided to go with them based on schedule. Project came in on time and at budget. Beautiful craftmenship. Project came out spectacular. Would definitely recommend them for other projects.

Wow, these guys got it done. Beautiful workmanship, very professional and always on time.

My husband and I have used DBM for 2 different projects now, and both turned out wonderfully. Two summers ago, we had a deck and a storage shed added onto the back yard. The deck is beautiful, and has held up to the wear and tear of our 2 kids and 3 dogs :) I was also grateful they were able to build a shed from scratch and meet all of the crazy HOA requirements. Since we were happy with how that turned out we decided to hire them to remodel our Kitchen. On a side note, I have hated our kitchen since we moved in 4 years ago. You can imagine how thrilled I was to finally redesign the whole thing! I got new cabinets with nice handles (the original cabinets didn't have handles), amazing granite counter tops, hardwood instead of the awful laminate, and a unique backsplash (my favorite part). It took a little longer than expected but it was well worth it! Lastly I have to say the guys that did the work were amazing. Everyone was friendly, respectful and professional. The open communication with me on the status of everything was on point and appreciated. I would highly recommend them for any home project. Thanks DBM for all your hard work!

The company does not how to do the job they did not offer their job if they does not how to do it I tried to speak with the owner and she never show her face when a homeowner is not satisfied with the job they should to find a solution they did not how to make the job.

Very professional. Very honest. Great price. Showed up when they said they would. Provided rendering of project prior to signing. A little rough at the end where they didnâ t sand screw holes and edges well but came back and fixed all concerns and even allowed a change order and completed that right away. It now is done and looks finished. Would definitely hire again and recommend.

Very satisfied with the patio project the guys did! The project was completed in a short time yet looks very clean and of high quality. I would definitely recommend them to anyone looking for home remodeling work!

At first glance, the new deck looks good. And then you look at the details. They did not complete the staining. There are divots where screws went through the top of boards, and the stair is nothing more than a box made of leftovers. Overall, a disappointment.

Complete demo and remodel of kitchen, dining and living area to open floor plan. Raised kitchen ceiling from 8 to 12ft. Installation of new cabinetry, including built in dining hutch. Rerouted electrical and installed new lighting fixtures. New sheet rock, trim and paint. Very happy with team collaboration along the way!