Back In Time Clock Repair

Clock Repair, Antiques, Jewelry Sales/Design/Repair

About us

Specializing in Grandfather Clock Service, Antique & Modern Mechanical Clock Repair Serving the Greater Austin and Surrounding Communities Communities include: Austin, Bee Cave, Buda, Cedar Park, Dripping Springs, Georgetown, Kyle, Killeen, Lakeway, Leander, Liberty Hill, Manor, Pflugerville, Round Rock, Sun City, West Lake Hills, and others. Clocks are works of art that add a "heart beat" warmth to a home. A clock that is a family heirloom is a treasure of value beyond dollars or words. We respect that here at Back In Time Clock Repair, and will do everything possible to preserve your clock. I started working on clocks back in 1993 and became a member of the National Association of Watch and Clock Collectors (NAWCC) in 1994. I am also a member of the NAWCC South Western Chapter-15, and a member of the Capital Area Watch and Clock Makers Guild in the Austin Texas. I am also a Certified & Lic. A & P and a retired Helicopter Mechanic. "If We Can't Fix It" "No One Can"

Business highlights

19 years of trusted experience

Services we offer

Services Offered: Service Calls. Minor repairs/adjustments. Clock setup and start up (new & old clocks; clocks that have been moved or were in storage, etc.). Major repairs: movement overhaul and (mechanism) replacement at customer request. Westminster Chime, Triple Chime, or Sequential Chime grandfather clocks repaired. Rod chime, or Tubular Chime (5-tube or 9-tube) types repaired. Please Call For Appt. 512-255-9663 For your clock repair needs.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

5.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-11 of 11 reviews

David M.
06/2017
5.0
clock repair
  + -1 more
Pat is exceptionally capable, and does great work. His price was about half that of another repair shop. He is a one man shop and quite busy, so be prepared to wait. He is very good at promptly returning phone calls, emails or texts.
Description of Work: Overhaul Seth Thomas mantle clock that has been in our family for about 90 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M C.
03/2017
5.0
clock repair
  + -1 more
The service provided was great ! I learned a lot about Grandfather clocks.
Description of Work: Set up and clean Grandfather clock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Robert Z.
02/2017
5.0
clock repair
  + -1 more
It is still off by 10 minutes when it chimes.
Description of Work: Clock needed to be cleaned and repaired after move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roxie G.
04/2016
5.0
clock repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David B.
02/2016
5.0
clock repair
  + -1 more
unknown
Description of Work: Cleaned and adjusted a grandfather clock, a wall clock and 2 mantle clocks. The clocks were between 21 and 110 years old. Patrick was very professional and friendly. Very knowledgeable of the different types of movements. I can'tell wait to have him come back to service the other 6 clocks in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rodney C.
02/2016
5.0
clock repair
  + -1 more
unknown
Description of Work: Provider kept me informed of the repairs needed on my grandfather clock and made recommendations which I was happy to follow. Very pleased overall with the professionalism and price for quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

bonnie P.
11/2015
5.0
clock repair
  + -1 more
We just moved into a new home and we carefully packed the weights and the pendulum. But when we put it back together in the new house the clock did not work. My husband found Patrick and then I looked to see if he was on Angies list. Which he was and has a great rating. We called and left a voice mail. He called us back the day after. We set up an appointment and he said he would call prior to coming out which he did. Patrick was on time and very professional. He answered all of our questions. Patrick did a great job and I would hire him again. Clock(s) are working great now.
Description of Work: Repair Grandfather clock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

JOHN M.
02/2015
5.0
clock repair
  + -1 more
I called Pat to see if he could fix my grandfather clock. It is quite old (vintage 1914 probably, no later than 1933 certainly based on the history of the company that made it. The clock had not run in about 10 years -- since a weight broke free. Pat told me he charged $265 for a house call and came out within several days. He determined he could fix the clock, took it apart,cleaned and oiled the mechanism, adjusted the chimes, restrung the weights, adjusted the time keeping mechanism. Before he left we were hearing the beautiful chimes that had been silent for 10 years. He charged me for his service call and a key that replaced one I had lost. His service was worth much more than the charge. I would recommend him without hesitation.
Description of Work: Repaired a grandfather's clock from the early 1900's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dennis G.
01/2015
5.0
clock repair
  + -1 more
Very nice, personable and knowledgeable.
Description of Work: Repaired several clocks. These were old. One was a grandfather clock, and the other was about 100 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barry G.
04/2014
5.0
clock repair
  + -1 more
Pat, the owner and was very responsive and called just before his expected arrival time to confirm the appointment. He was protective of my property and used work towels to cover my table. He seemed knowledgeable of his business and did not hesitate to answer any of my questions. I am more than satisfied with the service he performed and would not hesitate to call on him again or recommend him others in need of clock repair.
Description of Work: Pat performed a service on my grandfather clock (which had not been done in 24 year)s and repaired damage to one of the weights.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Back In Time Clock Repair
[Member names removed] It was very nice to meet you, and I hope you enjoy the Austin area. I want to thank you for taking the time out, to post a review of my business, and for considering me for the job. If you have any questions or need help with anymore clocks, please give me a call. Thank you Patrick Russell

Linda C.
10/2013
5.0
clock repair
  + -1 more
I had been told by another company that I needed to trash my clock because it was 20 years old and wasn't any good, but this clock company was so great with the repair. Patrick came to my home and worked about 2 and half hours. He didn't overcharge me and he was a wonderful to be around.
Description of Work: Clock repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Back In Time Clock Repair
(removed member name), it was a pleasure to meet you. I was glad I was able to get your grandfather clock up and running again for you. Thank you for taking the time to write such a nice review on here and at, yp.com and for considering me for the job. Patrick Russell

    Contact information

    1127 Greenbriar Loop, Round Rock, TX 78664

    http://backintimeclockrepair101.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Clock Repair,
    Antiques,
    Jewelry Sales/Design/Repair

    FAQ

    Back In Time Clock Repair is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Back In Time Clock Repair accepts the following forms of payment: Check
    Yes, Back In Time Clock Repair offers free project estimates.
    No, Back In Time Clock Repair does not offer eco-friendly accreditations.
    No, Back In Time Clock Repair does not offer a senior discount.
    No, Back In Time Clock Repair does not offer emergency services.
    Yes, Back In Time Clock Repair offers warranties.
    Back In Time Clock Repair offers the following services: Services Offered: Service Calls. Minor repairs/adjustments. Clock setup and start up (new & old clocks; clocks that have been moved or were in storage, etc.). Major repairs: movement overhaul and (mechanism) replacement at customer request. Westminster Chime, Triple Chime, or Sequential Chime grandfather clocks repaired. Rod chime, or Tubular Chime (5-tube or 9-tube) types repaired. Please Call For Appt. 512-255-9663 For your clock repair needs.

    Contact information

    1127 Greenbriar Loop, Round Rock, TX 78664

    http://backintimeclockrepair101.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM