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ASATRU CLEANING

1.0(
1
)

House Cleaning

About us

ANOTHER CONTACT NAME IS RANDY SCOTT.

Services we offer

HOUSECLEANING.

Accepted payment methods

Check

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
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Showing 1-1 of 1 reviews
RAMAN N.
12/2006
1.0
house cleaning
  + -1 more
THEY DID A TERRIBLE JOB. FINISHED IN 1.5HRS FOR TWO PEOPLE. I WAS TOLD IT WOULD TAKE 2HR (2 PEOPLE) WHEN PRICE WAS QUOTED. THEN THEY SCAMMED AND SAID ONE CLEANING WILL COST $300. THE CHECK I GAVE THEM CLEARLY SAYS THAT THAT I PAID THAT FOR 4 SERVICES WITH DATES THAT THE CLEANING NEED TO BE PERFORMED ON. THEIR RECIEPT THAT THEY GAVE AT THE END OF THE CLEANING SAID IF WAS FOR 4 CLEANINGS AND THERE WAS NO ADDITIONAL CLEANING THAT WAS PERFORMED. AFTER GETTING NOWHERE WITH THEM , I FILED AND WON A COURT JUDGEMENT AGAINST THEM.
Description of Work: THEY QUOTED $75 TO CLEAN THE HOUSE AND ASKED AN ADVANCE OF $300 FOR 4 CLEANINGS.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Response from ASATRU CLEANING
You were quoted $75.00 for 4 cleans that covered ONLY the following areas: Kitchen, Living room, All bathrooms,Entry way. You were charged additional fees subtracted from the 300.00 when you failed to notify us about signing the contract, which was left at your home within the 3 days our policy CLEARLY states. Your bill is as follows: Credit for cleaning conducted 12-6-06 $75.00 (above areas only) Additional living room/office/loft $80.00. Additional dusting (heavy) blinds,etc $50.00. Additional efforts on Master bath $35.00. (At mother-in-law's request) Vacuuming of staircase $20.00. Re-mop in kitchen after child $10.00 Total Due $270.00. Amount Paid: $300.00. Amount Due:$30.00+ to client. Client failed to return or contact us with regard to contract. Rate therefore changes to follow our company policy. 1. His "grading" a F for us under: Responsiveness is false. 2. His grading a F for our company under: Punctuality again is false as we were not scheduled to arrive until after 1pm and were able to actually show up sooner than scheduled. We arrived at 11:45 am after contacting the client and making sure it was okay to arrive earlier, he was happy that we were able to appear sooner. 3. His grade for professionalism is also false as we have been very professional. We have tried to reason with the client but continues to harass our company and staff.

    Contact information

    1101 N GEORGETOWN ST, Round Rock, TX 78664

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    House Cleaning

    FAQ

    ASATRU CLEANING is currently rated 1 overall out of 5.
    ASATRU CLEANING accepts the following forms of payment: Check
    No, ASATRU CLEANING does not offer free project estimates.
    No, ASATRU CLEANING does not offer eco-friendly accreditations.
    No, ASATRU CLEANING does not offer a senior discount.
    No, ASATRU CLEANING does not offer emergency services.
    No, ASATRU CLEANING does not offer warranties.
    ASATRU CLEANING offers the following services: HOUSECLEANING.

    Contact information

    1101 N GEORGETOWN ST, Round Rock, TX 78664