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Founded 1999 • With Angi since August 2007
402A W Palm Valley Blvd. #309
Round Rock, TX 78664
Service Provider Response
[removed member name], I am sorry that you’re not happy with the patio and I’m sorry that you chose not to contact me again because as you indicated each time you have contacted me I too action. I do think it’s important to note that the work was completed in April of 2012 not 2015. As you know the patio is a paver patio, 10x22 is basically goes from grade 10’ out from the house and raised above grade by about 10”. The patio was level when completed and repaired a year later as you described. I’m pretty certain that if it has shifted again it must be a result of settling and not of the patio construction. Having said that, I no longer promote these type of patios. Experience has proven that properly re-enforced concrete patios with stain or flagstone make a much more reliable patio and aesthetically pleasing surface. If you are interested in that I will work with you on a replacement. This is the first I have heard about any issue with the pergola. It is properly braced, looks very nice and if there is something wrong I would be more than happy to take some corrective action. Jim Odom Owner Archadeck of AustinService Provider Response
Dear (removed member name), As the owner of Archadeck, I would like the opportunity to respond to you. First, I am very sorry for the delay in getting back to you. We have been absolutely slammed this year with new requests and having difficulty keeping up with demand. We do try to get back with people promptly but are admittedly short handed on the administrative front and I apologize. I will personally look into your file on Monday to try and get you a stain color. You should also know it is not unusual at all that the pergola needs to be restained after 2 years. We are a design/build firm and it's common practice that businesses like our sub contract all the work. I will followup with you directly next and I apologize for our slow response. You can also email me anytime at jim.odom@archadeck.net Thanks you Jim Odom OwnerService Provider Response
[member name removed], I just want to thank you again. You were an absolute joy to work with and it turned out beautifully. Jim Odom OwnerService Provider Response
We are working with the member and Angies List to understand the details about this report. The member does not recall issuing the report and so the validity of the report is in question. We did perform some maintenance (staining) on the member's deck in March of 2011. No complaints were filed with us regarding the service. The owner has spoken with the member directly and hopes the issue can be resolved very soon.Service Provider Response
Dear Member, As the owner of Archadeck of Austin, I wanted to first thank you for your letting us know about your experience through Angie’s List and secondly to apologize. Your experience is not at all indicative of the Archadeck experience and can be attributed to miscommunication and a lack of follow through on our part which is completely unacceptable. What is clear from your report is that you were left feeling like we didn’t want your business. I regret that and I apologize personally. A big part of quality is continuous improvement and we will take all of your comments to heart in an effort to ensure that this doesn’t happen again. I appreciate the opportunity to speak with you personally on the phone and to apologize. Archadeck does have an outstanding reputation within the Austin and Central Texas area as a high quality outdoor living construction project builder. Archadeck has been the recipient of multiple design awards, the Angie’s List Super Service Award, and was selected to be on the Angie’s List Honor Role last year. I would like to take this opportunity to clarify some facts about the company and its service. • We couple design excellence, production quality, highly skilled trades people, excellent customer service, and a strong 3rd party back warranty. • We build an average of 150 projects per year, are locally owned, and have been building in the Austin area since 1999. • It is true that on small projects, Archadeck may not be the most cost effective provider. But we hope to communicate effectively so nobody who contacts Archadeck has a bad experience. Sincerely, Jim Odom, owner Archadeck of AustinSatisfaction is our reputation! Most of our work is WORD of mouth, FREE ESTIMATES! 210-776-2289 Joseph Regalado Trucking* -Site work -Pads -Asphalt Sealcoating -Saw Cut and Patching -Sand Heavy Commercial Grade Sealer -Patching and Repair and striping -Paving - New and Overlays* -Recycled Asphalt Driveways -Excavation -Haul off, On site -Bobcat service* -Land clearing -Driveways -Pool filling -Road ranch -Rock walls -All Aggregates - Tree removal - Clean up - Rock and boulder placement - Land shaping - On site, dump truck, half round - New construction CLEANUP - Spreading sandy loam & topsoil - Road Base - Backfill - Grapple & bucket work - PARKING LOT's - Driveways (gravel) - Brush CLEANUP Call us tomorrow or right now, I won't promise you the lowest prices. But I can guarantee quality of work, and efficiency which in the long run save us all money. Doing things right, the first time! 210-776-2289 Joseph Regalado *Tandem, End dump, Belly dump, Half round.. **Owner Operator's welcome! Key words: skid steer, bobcat, tractor, land clearing, tree removal, demolition, demo, gravel, road base, digging, mesquite removal, cedar removal, tree removal, clean up, farm, haul off, concrete removal, asphalt removal, rock, tree and stump removal, landscaping, culverts installed, trenching, new construction cleanup, sandy loam, loam, sand, limestone, spreading topsoil, small stock tanks, junk removal, brush, rocks, roadbase, backfill, road base, back fill, tractor, grapple, bucket, pallet fork, forks, undergrowth removal, driveways, sidewalks, dirt work, stump removal, stump grinding, clear trees, ranch, yard, cattle, hauling, dump truck, wood.
Angi Certified
Austin LED Supply is a locally owned and operated LED lighting supply business located in Georgetown, TX. We have more than 10 years of experience in the industry. We sell all kinds of LED lights, fixtures and bulbs. We custom make LED strips orders for all your home and business projects. We will custom make your project to the specifications you are imagining. With the variety of LED strips and aluminum channels available, we will give your home a touch of modernity.
Angi Certified
Based in Georgetown, Texas, Georgetown Awnings And Canopies designs and installs awnings and canopies for both residential and commercial applications. From small residential jobs to large commercial installations, our team has the experience to get the job done on time and within your budget. Please contact us with any questions you might have. We look forward to hearing from you. Patio Awnings, Custom Awnings, Entrance Awnings, Free standing Awnings, Custom Canopy, Metal, Fabric
Angi Certified
FULL SERVICE DESIGN-BUILDER OF DECKS, PATIOS, PERGOLAS, PORCH COVERS, SCREENED PORCHES, COMPLETE OUTDOOR LIVING ROOMS, OUTDOOR KITCHENS, AWNINGS, FIREPITS, & FIREPLACES.
Pools and water features
ARCHADECK OF AUSTIN is currently rated 4.3 overall out of 5.
ARCHADECK OF AUSTIN is open:
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
ARCHADECK OF AUSTIN accepts the following forms of payment: Check, Visa, MasterCard, American Express
Yes, ARCHADECK OF AUSTIN offers free project estimates.
Yes, ARCHADECK OF AUSTIN offers eco-friendly accreditations.
No, ARCHADECK OF AUSTIN does not offer a senior discount.
No, ARCHADECK OF AUSTIN does not offer warranties.
ARCHADECK OF AUSTIN offers the following services: FULL SERVICE DESIGN-BUILDER OF DECKS, PATIOS, PERGOLAS, PORCH COVERS, SCREENED PORCHES, COMPLETE OUTDOOR LIVING ROOMS, OUTDOOR KITCHENS, AWNINGS, FIREPITS, & FIREPLACES.
Pools and water features