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American Water

5.0(
6
)
Water Softener Service, Water Coolers, Plumbing,

About us

Serving Central Texas (San Marcos to Killeen ) for over 27 years, American Water provides quality systems and service to solve all your water problems like: Hard Water Smell in Water Bad Taste Bacteria/Virus Lead Sulfur Staining and more... Featuring the Only Non-Electic Softeners in the Market What's the main difference between electric and non-electric? Efficiency : Our systems uses 1/5 of the salt than a regular electric softener and about 1/2 of the water. Call us today and let us show you why we been in business for over 27 years.

Business highlights

Emergency services offered
38 years of experience

Services we offer

Sales, Service & Installation of most water treatment equipment. Salt delivery is available in most areas. We also provide Free water analysis.

Services we don't offer

ask for details

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 2
    American Water Staff
Reviews
5.06 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Write a review

Filter reviews by service

Showing 1-6 of 6 reviews
Bridgett M.
Jan 2021
5.0
Water Softener Service
They did an excellent job and everything went awesome.
Yes, I recommend this pro
Bridgett M.
Jan 2021
5.0
Water Softener Service
They did an excellent job and everything went awesome.
Yes, I recommend this pro
Maria W.
Nov 2018
5.0
Water Softener Service
Everything went smoothly.
Yes, I recommend this pro
Carolyn L.
Jan 2018
5.0
Water Softener Service
Great. Kinetico is the best filtration system and American Water has always done a great job for me.
Yes, I recommend this pro
$35,000
Joe C.
Nov 2017
5.0
Water Softener Service
Very reliable and professional. Will definitely use again. Outstanding customer service.
Yes, I recommend this pro
Roberta S.
Sep 2017
5.0
Water Softener Service, Well and Pump Service
Great. They come out twice a year to change filters. Requests for service handled professionally and promptly. Definitely reccomend this company!
Yes, I recommend this pro
James G.
Aug 2017
4.0
Water Softener Service
Very well. Trouble running the purified water over to the fridge... which was a "bonus" item mentioned at closing, but our kitchen proved difficult.
Yes, I recommend this pro
$500,000
Arthur D.
Jun 2017
5.0
Water Softener Service
American Water carries the Kinetico water softener. Although it's not the cheapest, it's one of the best on the market and for the deal we got, we were able to include a whole house water softener. Installation was straight forward since our house already had a connection in the garage. The Kinetico water softener is very efficient, uses no power and uses very little salt. It's so efficient that you can drink tap water and use the water for plants. American Water keeps tabs on your service check the function any time you need to confirm everything is working to spec. We are very happy with their service and their product.
Yes, I recommend this pro
Tammy M.
Apr 2017
5.0
Water Softener Service
Very timely, professional and efficient. Would highly recommend!
Yes, I recommend this pro
Monica S.
Mar 2017
5.0
Water Softener Service
Salesmen & installers were punctual, responsive and very knowlegable. Eighteen months after system installation, I had an issue with water quality. I called the office and the issue was quickly addressed and serviceman was out to fix the problem the next day. Would recommend.
Yes, I recommend this pro
Vicki L.
Mar 2017
5.0
Water Softener Service
We received an estimate for a water softening system. We choose another vender, but American was very impressive.
Yes, I recommend this pro
Mudassar M.
Feb 2017
1.0
Water Softener Service
I paid $4000 for installing the water system. First of all they installed it outside the house, the same season feeezing destroyed the system & they refused to cover or offer help.
$400,000
Sharon M.
Jan 2017
5.0
Water Softener Service
The installation was prompt and professional. We have been so pleased with the system that we have never considered changing it to anything else. The only thing we have to do with this system in change out the filter a couple of times a year and that is no hassle at all. I call the American Water System office and tell them I need filters. They look up my account and send me the filters that I need. Super easy! In my opinion, they are the only company from which to buy your water softener and RO system.
Yes, I recommend this pro
Carolyn L.
Jan 2017
5.0
Water Softener Service
Great! I love my Kinetico system
Yes, I recommend this pro
Diane & clifton F.
Jan 2017
5.0
Water Softener Service
It went very wel.l
Yes, I recommend this pro
Andrew smith D.
Oct 2016
5.0
Water Softener Service
Excellent workmanship
Yes, I recommend this pro
$60,000
Greg H.
Aug 2016
5.0
Water Softener Service
unknown
Yes, I recommend this pro
Carolyn L.
Jul 2016
5.0
Water Softener Service
unknown
Yes, I recommend this pro
$30,000
Sunny P.
Jun 2016
5.0
Water Softener Service
unknown
Yes, I recommend this pro
$22,500
Carol ann D.
Jun 2016
5.0
Water Softener Service, Water Coolers
unknown
Yes, I recommend this pro
$2,900
Karl warren C.
May 2016
3.0
Water Softener Service
unknown
Yes, I recommend this pro
$9,000
Mary G.
Apr 2016
5.0
Water Softener Service
unknown
Yes, I recommend this pro
$350,000
Response from

"Thanks for your review. We are working hard to make your experience outstanding. Feel free to email us with more details or feedback on how to improve to [email protected]"

Debbie C.
Mar 2016
5.0
Water Softener Service
unknown
Yes, I recommend this pro
Response from

"Thanks for your review! We are happy you are satisfied with our services. :)"

Diane & clifton F.
Mar 2016
5.0
Water Softener Service
unknown
Yes, I recommend this pro
Response from

"Thanks for your review! We are happy you are satisfied with our services. :)"

Jan Z.
Mar 2016
4.0
Water Softener Service
unknown
Yes, I recommend this pro
$16,500
Response from

"Thanks for your review. We want to make sure you are satisfied. Feel free to email us more details or concerns to [email protected] or call us at 512-388-0022"

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

American Water is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 4:30 PM Tuesday: 8:00 AM - 4:30 PM Wednesday: 8:00 AM - 4:30 PM Thursday: 8:00 AM - 4:30 PM Friday: 8:00 AM - 4:30 PM
American Water accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, American Water offers free project estimates.
No, American Water does not offer eco-friendly accreditations.
No, American Water does not offer a senior discount.
Yes, American Water offers emergency services.
Yes, American Water offers warranties.
American Water offers the following services: Sales, Service & Installation of most water treatment equipment. Salt delivery is available in most areas. We also provide Free water analysis.
ask for details

Contact Information

530 S Interstate 35, Round Rock, TX 78681

Service Hours

Monday:8:00 AM - 4:30 PM
Tuesday:8:00 AM - 4:30 PM
Wednesday:8:00 AM - 4:30 PM
Thursday:8:00 AM - 4:30 PM
Friday:8:00 AM - 4:30 PM
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