They did an excellent job and everything went awesome.

They did an excellent job and everything went awesome.

Everything went smoothly.

Great. Kinetico is the best filtration system and American Water has always done a great job for me.

Very reliable and professional. Will definitely use again. Outstanding customer service.

Great. They come out twice a year to change filters. Requests for service handled professionally and promptly. Definitely reccomend this company!

Very well. Trouble running the purified water over to the fridge... which was a "bonus" item mentioned at closing, but our kitchen proved difficult.

American Water carries the Kinetico water softener. Although it's not the cheapest, it's one of the best on the market and for the deal we got, we were able to include a whole house water softener. Installation was straight forward since our house already had a connection in the garage. The Kinetico water softener is very efficient, uses no power and uses very little salt. It's so efficient that you can drink tap water and use the water for plants. American Water keeps tabs on your service check the function any time you need to confirm everything is working to spec. We are very happy with their service and their product.

Very timely, professional and efficient. Would highly recommend!

Salesmen & installers were punctual, responsive and very knowlegable. Eighteen months after system installation, I had an issue with water quality. I called the office and the issue was quickly addressed and serviceman was out to fix the problem the next day. Would recommend.

We received an estimate for a water softening system. We choose another vender, but American was very impressive.

I paid $4000 for installing the water system. First of all they installed it outside the house, the same season feeezing destroyed the system & they refused to cover or offer help.

The installation was prompt and professional. We have been so pleased with the system that we have never considered changing it to anything else. The only thing we have to do with this system in change out the filter a couple of times a year and that is no hassle at all. I call the American Water System office and tell them I need filters. They look up my account and send me the filters that I need. Super easy! In my opinion, they are the only company from which to buy your water softener and RO system.

Great! I love my Kinetico system

It went very wel.l

Excellent workmanship

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