Howell Services

the work was done in a timely fashion however when I contacted Howell Services regarding an electrical problem the reply was rude, the contractor refused to come out an look at the electrical problem. The contractor had an electrician on staff and/or retainer so this was unexpected and I was extremely upset and will never hire Howell Services again nor will I refer anyone.

They used basic white caulk to seal around the toilet base instead of using the proper clear sealant. There are spots where the toilet has not been sealed at all. The screws for the toilet are also missing their white caps. I have looked for the old ones and they are no where to be found. Personality wise the company was great to work with, the workers were complete sweethearts. I just with they had done the job right.

remember it went well

Everything is great!

The quality of work and professionalism of everyone affiliated with this company is beyond compare.  They are prompt, transparent and honest in their pricing and consistent in following up to ensure, as a customer, I was happy with their service...I am!  I highly recommend this company.

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Ron Howell came to my home to replace two bathtub and kitchen items that another plumbing company in Sugar Land had just replaced about 2 years ago.  Howell Services charged about the same as the last plumber, but Howell gave me a 2 year warranty on the bath items and a lifetime warranty on the kitchen item. I liked the fact that you know before he even arrives that there is a diagnostic service charge of $39.00.  After looking over the jobs, he then gives you an itemized invoice for the work that needs to be done. Then you can decide if you want him to do the work or not. There is no pressure and he is patient about answering any questions you might have.
Also, there is a detailed price list right on his invoice, so you know he is giving you his standard charge.  I will definitely phone him again for any plumbing problems.

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They were great! The communication was good. They called ahead of time to make sure they brought the right supplies with them. They did have to re-schedule due to an emergency, but gave us plenty of lead time. The people who came out to do the job were professional and did quality work.

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They are very courteous and nice. They did their job the way they were supposed to when we had them out. We have had several different plumbers for this house and I would personally call Howell before I call somebody else.

The work turned out excellent. They are very polite and punctual. They are very honest and reputable.

We were happy with them. We were satisfied. He identified the problem pretty quickly so the air conditioning was up and running of his arrival. I would say the quality was great because it's still running.

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